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TheraNest description
TheraNest is a practice management software designed specifically for mental health professionals and therapy practices of all sizes. It offers a comprehensive suite of tools to manage everything from scheduling and billing to telehealth and electronic health records (EHR). The platform aims to streamline administrative tasks, improve client engagement, and ultimately allow practitioners to focus on providing quality care. TheraNest stands out for its user-friendly interface, customizable features, and strong focus on compliance and data security.
Who is TheraNest best for
TheraNest is a practice management software designed for mental health professionals. Users love its user-friendly interface, scheduling tools, and record-keeping features. However, some have reported issues with billing and customer service. Ideal for small and medium practices seeking affordable software with telehealth capabilities.
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Best for small to medium-sized mental health practices.
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Ideal for healthcare and wellness businesses.
TheraNest features
| Supported TheraNest allows HIPAA-compliant video calls with patients. |
| Supported TheraNest allows users and clients to schedule, reschedule, and cancel appointments. |
| Supported The patient portal in TheraNest allows managing appointments, records and communicating with providers. |
| Supported TheraNest supports e-prescribing, including legend drugs and controlled substances. |
| Supported TheraNest allows creating and storing custom treatment plans, including templates and integration with Wiley Treatment Planner. |
| Supported TheraNest supports electronic billing via its integrated claims features and services. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
TheraNest reviews
We've summarised 1006 TheraNest reviews (TheraNest GetApp reviews, TheraNest Software Advice reviews, TheraNest TrustPilot reviews, TheraNest Capterra reviews and TheraNest G2 reviews) and summarised the main points below.
- User-friendly interface and easy to navigate.
- Easy to use for scheduling and appointment reminders.
- Great for keeping records and charting notes.
- Affordable and offers a non-profit discount.
- Managed billing is a scam and created billing issues.
- Customer service is non-existent and unhelpful.
- System is often down and being upgraded.
- Telehealth platform is unreliable and has connectivity issues.
TheraNest pricing
The commentary is based on 97 reviews from TheraNest Capterra reviews, TheraNest G2 reviews, TheraNest GetApp reviews, TheraNest Software Advice reviews and TheraNest TrustPilot reviews.
Theranest's pricing is generally considered affordable, especially for small and solo practices, with a per-client rather than per-clinician model. However, some users have expressed frustration with added costs for features like text messaging and Wiley treatment plans, and increases in price with growing client numbers. Others find the value excellent for the features included.
Users sentiment
TheraNest alternatives
CarepatronBetter suited for a wider range of healthcare businesses. Has stronger momentum based on employee growth. Offers a free plan.Read more
theranest vs SimplePracticeBetter ratings and has more momentum. A better TheraNest competitor for larger enterprises. Not ideal for retail.Read more
PabauBetter suited for spas and salons. Has broader industry applicability but not ideal for non-profits. Growing faster than TheraNest. Higher average rating. Users appreciate comprehensive features, customizability, and automation but dislike slow performance and mobile app limitations.Read more
TherapyPMSBetter suited for small and medium businesses. Pricing is per client. A TheraNest competitor focused on simplifying administrative tasks for mental health professionals.Read more
My Clients PlusMore affordable, especially for solo practitioners. Users love the customer support and variety of progress note templates. However, it has limited integrations and the client portal has usability issues. A TheraNest competitor and alternative.Read more
TheraNest FAQ
What is TheraNest and what does TheraNest do?
TheraNest is practice management software for mental health professionals. It offers tools for scheduling, billing, telehealth, and EHR, streamlining administrative tasks so practitioners can focus on client care. It features a user-friendly interface and customizable options.
How does TheraNest integrate with other tools?
TheraNest integrates with several tools to enhance functionality. It supports electronic billing and e-prescribing, including controlled substances. Additionally, it integrates with Wiley Treatment Planner for treatment plans. A client portal facilitates appointment management and communication.
What the main competitors of TheraNest?
Top alternatives to TheraNest include SimplePractice, a popular choice for its user-friendly interface and comprehensive features, and Carepatron, known for its automation and scalability. Other competitors like TherapyPMS, Power Diary, and Sessions Health also offer practice management solutions for mental health professionals.
Is TheraNest legit?
TheraNest is a legitimate practice management software. User reviews praise its user-friendly interface and tools for scheduling and record-keeping. However, some users have reported issues with billing and customer service. If considering TheraNest, explore these factors to determine if it's the right fit for your practice.
How much does TheraNest cost?
TheraNest pricing is not publicly available. Contact TheraNest directly for a customized quote based on your practice's needs. Consider exploring alternatives if transparent product pricing is important to you.
Is TheraNest customer service good?
TheraNest's customer service receives mixed reviews. While some users praise the helpful and responsive support team, others report long wait times, unhelpful responses, and difficulty reaching a live person. Many users mention positive experiences, but some negative feedback suggests there's room for improvement.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.