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My Clients Plus description
My Clients Plus is a web-based practice management and electronic health records (EHR) solution designed specifically for mental health practices of all sizes. It offers tools like appointment scheduling, therapy note templates, billing and invoicing, a client portal for communication and scheduling, and telehealth capabilities. My Clients Plus prioritizes HIPAA compliance and user-friendliness, aiming to simplify administrative tasks and allow practitioners to focus on client care. It is now part of Therapy Brands, a larger suite of practice management tools.
Who is My Clients Plus best for
My Clients Plus is a user-friendly and affordable practice management and EHR solution designed for mental health practices. Users praise its customer support and billing features, while some find the client portal and claims editing challenging. It offers essential tools like telehealth, appointment scheduling, and progress notes, making it a valuable tool for streamlining administrative tasks and improving client care.
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Best fit for solo practitioners and small to mid-sized mental health practices.
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Ideal for mental health practices seeking streamlined practice management and EHR solutions.
My Clients Plus features
| Supported My Clients Plus supports scheduling, rescheduling, and canceling appointments. |
| Supported Progress notes can be created, customized, and securely managed for each client. |
| Supported My Clients Plus supports telehealth via a secure video conferencing platform. |
| Supported My Clients Plus supports electronic billing to insurance payers, but support for government programs is uncertain. |
| Supported Pre-built templates for notes, treatment plans, and other documents are available. |
| Supported My Clients Plus offers a secure patient portal for managing healthcare information, scheduling appointments, and communicating with providers. |
| Supported My Clients Plus allows creating and storing custom treatment plans. |
We evaluate the sentiment that users express about non-functional aspects of the software
Reliability and Performance
My Clients Plus reviews
We've summarised 210 My Clients Plus reviews (My Clients Plus Software Advice reviews, My Clients Plus Capterra reviews and My Clients Plus G2 reviews) and summarised the main points below.
- Excellent and responsive customer support, consistently praised for helpfulness and patience.
- User-friendly interface for billing and progress notes.
- Affordable pricing, especially for solo practitioners.
- Wide variety of progress note templates available.
- Difficult to edit or correct submitted claims and payments; often requires deleting and re-entering information.
- Limited integration with other EHR systems.
- Client portal (Jituzu) has usability issues and extra costs.
- Lacks some desired features like electronic prescriptions, custom report generation, and batch invoice printing.
My Clients Plus pricing
The commentary is based on 13 reviews from My Clients Plus Capterra reviews and My Clients Plus Software Advice reviews.
Users generally find My Clients Plus's pricing reasonable, especially for small or starting practices. While some mention extra fees for features like telehealth or Jituzu integration, many highlight the affordability compared to other billing services or EHR software. Some users desire a more basic, lower-cost plan.
Users sentiment
See the My Clients Plus pricing page.
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My Clients Plus has a free trial.
Standard Plan
Unlimited clients, multi-user access, multiple office location support, unlimited email reminders, in-depth reports, credit card processing, generate invoices and superbills, client portal access included for first provider.
Standard Plan
Unlimited clients, multi-user access, multiple office location support, unlimited email reminders, in-depth reports, credit card processing, generate invoices and superbills, client portal access included for first provider.
My Clients Plus alternatives
Sessions HealthBetter for smaller practices. Offers a free plan. Higher rated by users. Integrates with other EHR systems. Primarily for mental health, not suitable for education.Read more
TheraPlatformBetter for education, hospitality, professional services, and software/IT industries. Has integrated therapy apps, but lacks client portal cost transparency and has some billing and technical issues. Growing faster than My Clients Plus.Read more
Genesis Chiropractic SoftwareBetter for chiropractic practices. Higher rated by users. Has more momentum based on employee growth and website traffic. More costly.Read more
TherapyPMSHigher rated by users on Capterra. Pricing is per client, not per provider. Lacks patient portal, medical billing, and a wide variety of templates. Fewer integrations.Read more
WRS HealthCaters to a broader range of medical practices beyond mental health. Offers e-prescribing capabilities and revenue cycle management services. Has growing momentum. Includes a pre-built content library and customization tools. Users report difficulty with online patient registration and slow help desk response times.Read more
zHealthBetter for wellness providers like chiropractors, physical therapists, and massage therapists. Higher rated for customer service, ease of use, reliability, and implementation. More positive pricing sentiment.Read more
My Clients Plus FAQ
What is My Clients Plus and what does My Clients Plus do?
My Clients Plus is a web-based practice management and EHR solution for mental health practices. It offers appointment scheduling, therapy notes, billing, a client portal, and telehealth features. It prioritizes HIPAA compliance and user-friendliness to streamline administrative tasks, allowing practitioners to focus on client care.
How does My Clients Plus integrate with other tools?
My Clients Plus offers limited integrations, primarily through its client portal, Jituzu. It lacks direct integration with other EHR systems, a drawback for practices seeking interoperability. While it supports credit card processing, further integration details are limited.
What the main competitors of My Clients Plus?
Top alternatives to My Clients Plus include SimplePractice, TheraPlatform, and Sessions Health. These platforms offer similar features for mental health practices, such as scheduling, billing, telehealth, and client portals. Some users seeking specific functionalities like e-prescribing or robust reporting might consider other options.
Is My Clients Plus legit?
My Clients Plus is a legitimate EHR solution. User reviews praise its affordability and user-friendly interface. However, some users report difficulties with claim edits and limited integrations. Consider these factors when evaluating if My Clients Plus is safe and suitable for your practice.
How much does My Clients Plus cost?
My Clients Plus costs $29 monthly or $319 yearly per provider for the Standard Plan. This includes unlimited clients, multi-user access, and other practice management features. Add-ons like Telehealth and Wiley Practice Planners are available at an additional cost.
Is My Clients Plus customer service good?
My Clients Plus customer service receives overwhelmingly positive reviews. Users consistently praise the helpful, patient, and knowledgeable support staff and their quick response times. While some users mention software limitations, customer service is a highlight.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.