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My Clients Plus

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Ratings

G2
4.0/5
(5)
Capterra
4.7/5
(205)
Glassdoor
3.1/5
(124)

My Clients Plus description

My Clients Plus is a web-based practice management and electronic health records (EHR) solution designed specifically for mental health practices of all sizes. It offers tools like appointment scheduling, therapy note templates, billing and invoicing, a client portal for communication and scheduling, and telehealth capabilities. My Clients Plus prioritizes HIPAA compliance and user-friendliness, aiming to simplify administrative tasks and allow practitioners to focus on client care. It is now part of Therapy Brands, a larger suite of practice management tools.

Who is My Clients Plus best for

My Clients Plus is a user-friendly and affordable practice management and EHR solution designed for mental health practices. Users praise its customer support and billing features, while some find the client portal and claims editing challenging. It offers essential tools like telehealth, appointment scheduling, and progress notes, making it a valuable tool for streamlining administrative tasks and improving client care.

  • Best fit for solo practitioners and small to mid-sized mental health practices.

  • Ideal for mental health practices seeking streamlined practice management and EHR solutions.

My Clients Plus features

Type the name of the feature or, in your own words, tell us what you need
Supported

My Clients Plus supports scheduling, rescheduling, and canceling appointments.

Supported

Progress notes can be created, customized, and securely managed for each client.

Supported

My Clients Plus supports telehealth via a secure video conferencing platform.

Supported

My Clients Plus supports electronic billing to insurance payers, but support for government programs is uncertain.

Supported

Pre-built templates for notes, treatment plans, and other documents are available.

Supported

My Clients Plus offers a secure patient portal for managing healthcare information, scheduling appointments, and communicating with providers.

Supported

My Clients Plus allows creating and storing custom treatment plans.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Reliability and Performance

Rather negative
-0.33

My Clients Plus reviews

We've summarised 210 My Clients Plus reviews (My Clients Plus Software Advice reviews, My Clients Plus Capterra reviews and My Clients Plus G2 reviews) and summarised the main points below.

Pros of My Clients Plus
  • Excellent and responsive customer support, consistently praised for helpfulness and patience.
  • User-friendly interface for billing and progress notes.
  • Affordable pricing, especially for solo practitioners.
  • Wide variety of progress note templates available.
Cons of My Clients Plus
  • Difficult to edit or correct submitted claims and payments; often requires deleting and re-entering information.
  • Limited integration with other EHR systems.
  • Client portal (Jituzu) has usability issues and extra costs.
  • Lacks some desired features like electronic prescriptions, custom report generation, and batch invoice printing.

My Clients Plus pricing

The commentary is based on 13 reviews from My Clients Plus Capterra reviews and My Clients Plus Software Advice reviews.

My Clients Plus offers a Standard Plan with annual billing at $319 per provider, including unlimited clients, multi-user access, multiple office locations, unlimited email reminders, in-depth reports, credit card processing, invoice and superbill generation, and client portal access for the first provider. Additional features include Wiley Practice Planners ($25/month/provider), Telehealth ($15/month/provider), and appointment reminders (price varies). Claims processing is available for $5 monthly with 10 claims included, and additional claims cost $0.25 each. Payer enrollments are $5 for annual subscribers and $10 for monthly subscribers.

See the My Clients Plus pricing page.

  • My Clients Plus has a free trial.

Standard Plan
$319 per provider/year

Unlimited clients, Multi-user access, Multiple office location support, Unlimited email reminders, In-depth reports, Credit card processing, Generate invoices and superbills, Client portal access included for first provider

My Clients Plus alternatives

My Clients Plus FAQ

  • What is My Clients Plus and what does My Clients Plus do?

    My Clients Plus is a web-based practice management and EHR solution for mental health practices. It offers appointment scheduling, therapy notes, billing, a client portal, and telehealth features. It prioritizes HIPAA compliance and user-friendliness to streamline administrative tasks, allowing practitioners to focus on client care.

  • How does My Clients Plus integrate with other tools?

    My Clients Plus offers limited integrations, primarily through its client portal, Jituzu. It lacks direct integration with other EHR systems, a drawback for practices seeking interoperability. While it supports credit card processing, further integration details are limited.

  • What the main competitors of My Clients Plus?

    Top alternatives to My Clients Plus include SimplePractice, TheraPlatform, and Sessions Health. These platforms offer similar features for mental health practices, such as scheduling, billing, telehealth, and client portals. Some users seeking specific functionalities like e-prescribing or robust reporting might consider other options.

  • Is My Clients Plus legit?

    My Clients Plus is a legitimate EHR solution. User reviews praise its affordability and user-friendly interface. However, some users report difficulties with claim edits and limited integrations. Consider these factors when evaluating if My Clients Plus is safe and suitable for your practice.

  • How much does My Clients Plus cost?

    My Clients Plus costs $29 monthly or $319 yearly per provider for the Standard Plan. This includes unlimited clients, multi-user access, and other practice management features. Add-ons like Telehealth and Wiley Practice Planners are available at an additional cost.

  • Is My Clients Plus customer service good?

    My Clients Plus customer service receives overwhelmingly positive reviews. Users consistently praise the helpful, patient, and knowledgeable support staff and their quick response times. While some users mention software limitations, customer service is a highlight.

Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.