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My Clients Plus

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Last updated on

Company health

Employee growth
5% increase in the last year
Web traffic
4% decrease in the last quarter

Ratings

G2
4.0/5
(5)
Capterra
4.7/5
(205)
Glassdoor
3.1/5
(124)

My Clients Plus description

My Clients Plus is a web-based practice management and electronic health records (EHR) solution designed specifically for mental health practices of all sizes. It offers tools like appointment scheduling, therapy note templates, billing and invoicing, a client portal for communication and scheduling, and telehealth capabilities. My Clients Plus prioritizes HIPAA compliance and user-friendliness, aiming to simplify administrative tasks and allow practitioners to focus on client care. It is now part of Therapy Brands, a larger suite of practice management tools.


Who is My Clients Plus best for

We find that My Clients Plus is tailored for mental health practices of all sizes, from solo practitioners to larger agencies. It is particularly beneficial for those seeking an affordable, user-friendly solution with excellent customer support. Based on the reviews, users appreciate the wide variety of progress note templates and the responsive assistance they receive.

  • We find that My Clients Plus is a solid choice for practices with 1-1000 employees looking for a user-friendly and affordable solution.

  • In our experience, My Clients Plus is a strong fit for businesses in the Healthcare, Wellness, and Pharma sectors, especially mental health practices.


My Clients Plus features

Supported

Practice Management Tools: MyClientsPlus offers practice management tools to streamline administrative tasks and improve efficiency.

Supported

Therapy Notes: The software includes therapy notes functionality for documenting client sessions and progress.

Supported

Client Records: MyClientsPlus provides client records management to securely store and organize client information.

Supported

Electronic Billing: The software offers electronic billing capabilities for efficient and accurate financial management.

Supported

Client Portal: MyClientsPlus offers a secure client portal to facilitate communication and engagement with clients.

Supported

Ensora Telehealth: The software provides integrated, HIPAA-compliant telehealth capabilities through Ensora Telehealth for remote sessions.

Supported

Note Templates: MyClientsPlus includes note templates (progress notes, assessments, treatment plans, discharge summaries) to streamline documentation.

Supported

Wiley Practice Planners Library: Access Wiley Practice Planners’ library of over 1,000 prewritten goals, objectives, and notes.


My Clients Plus reviews

We've summarised 210 My Clients Plus reviews (My Clients Plus Software Advice reviews, My Clients Plus Capterra reviews and My Clients Plus G2 reviews) and summarised the main points below.

Pros of My Clients Plus
  • Excellent and responsive customer support, consistently praised for helpfulness and patience.
  • User-friendly interface for billing and progress notes.
  • Affordable pricing, especially for solo practitioners.
  • Wide variety of progress note templates available.
Cons of My Clients Plus
  • Difficult to edit or correct submitted claims and payments; often requires deleting and re-entering information.
  • Limited integration with other EHR systems.
  • Client portal (Jituzu) has usability issues and extra costs.
  • Lacks some desired features like electronic prescriptions, custom report generation, and batch invoice printing.

My Clients Plus pricing

The commentary is based on 13 reviews from My Clients Plus Capterra reviews and My Clients Plus Software Advice reviews.

We find that users generally consider My Clients Plus affordable, especially for small practices or those starting out. Some appreciate the transparent pricing based on claim volume, while others mention extra fees for features like telehealth and more advanced progress notes. A few users would like a more basic, lower-cost plan for limited needs.

See the My Clients Plus pricing page.

  • My Clients Plus has a free trial.

Standard Plan
$319 per provider/year

Unlimited clients, Multi-user access, Multiple office location support, Unlimited email reminders, In-depth reports, Credit card processing, Generate invoices and superbills, Client portal access included for first provider


My Clients Plus alternatives


My Clients Plus FAQ

  • What is My Clients Plus and what does My Clients Plus do?

    My Clients Plus is a web-based practice management and EHR solution for mental health practices. We find it offers tools for scheduling, notes, billing, client portals, and telehealth. It's designed to be user-friendly and HIPAA compliant, simplifying administrative work so practitioners can prioritize client care.

  • How does My Clients Plus integrate with other tools?

    My Clients Plus has limited integrations with other systems. While it offers a client portal and telehealth features through a third party, it lacks direct integration with other EHR or practice management software. We find this limits its interoperability for practices using multiple platforms.

  • What the main competitors of My Clients Plus?

    We find that My Clients Plus often competes with other practice management solutions like TheraNest, TherapyNotes, and TheraPlatform. These alternatives offer similar features for mental health professionals, such as scheduling, billing, and telehealth functionalities. Some users also consider ICANotes as a comparable option.

  • Is My Clients Plus legit?

    We find My Clients Plus to be a legitimate and helpful tool. User reviews on G2 and Capterra are positive, highlighting excellent customer support and user-friendly features. While some limitations exist, it appears to be a safe and reliable choice.

  • How much does My Clients Plus cost?

    My Clients Plus costs $319 per provider per year for their Standard Plan. This includes unlimited clients and essential features for mental health practices. They also offer add-ons like Wiley Practice Planners and Telehealth for additional monthly fees.

  • Is My Clients Plus customer service good?

    In our experience, My Clients Plus users consistently praise the excellent customer service, describing the representatives as helpful, patient, and responsive. While some users have expressed frustration with specific software functions, the readily available and supportive customer service appears to mitigate these issues effectively.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.