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zHealth description
zHealth is a practice management software designed for wellness providers such as chiropractors, physical therapists, and massage therapists. This software offers a range of features including online appointment scheduling, automated appointment reminders, billing and payment processing, and customizable SOAP notes. zHealth aims to streamline practice operations, enhance patient experience, and help practices grow their business. They offer support and resources to help users maximize the software's benefits.
Who is zHealth best for
zHealth is practice management software designed for wellness providers like chiropractors and therapists. It offers online appointment scheduling, billing, and SOAP notes. Users love its ease of use and customer service, while some find the billing section difficult and desire more reporting options. zHealth is praised for its affordability and customizability.
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Best for small wellness practices.
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Ideal for healthcare and wellness providers.
zHealth features
| Supported zHealth EHR supports using pre-built templates for various documents and allows customization. |
| Supported zHealth offers a patient portal for managing health records, scheduling appointments, and communicating with providers. |
| Supported Automated appointment reminders can be sent via email and SMS. |
| Supported zHealth supports electronic billing through integrated clearinghouse services. |
| Supported zHealth supports scheduling, rescheduling, and canceling patient appointments. |
| Supported zHealth facilitates patient payments and manages insurance claims and reimbursements. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
zHealth reviews
We've summarised 160 zHealth reviews (zHealth GetApp reviews, zHealth Software Advice reviews, zHealth Capterra reviews and zHealth G2 reviews) and summarised the main points below.
- Exceptional customer service with prompt responses and helpful support staff.
- User-friendly interface and intuitive software design, making it easy to learn and use.
- Highly customizable to fit individual practice needs, including SOAP notes and intake forms.
- Affordable pricing compared to other EHR systems, making it a cost-effective solution.
- Web-based platform allows for access from anywhere with an internet connection, enhancing flexibility.
- Limited customization options for SOAP notes, requiring requests to Zhealth for modifications.
- Inability to manually delete insurance companies within the system.
- Occasional glitches with online scheduling, sometimes creating duplicate patient accounts.
- Some users find the billing section, particularly secondary claims, difficult to navigate.
- Limited reporting options and difficulty in locating specific reports.
zHealth pricing
The commentary is based on 25 reviews from zHealth Capterra reviews, zHealth G2 reviews, zHealth GetApp reviews and zHealth Software Advice reviews.
zHealth is praised for its affordability and value, especially by smaller practices. Many reviewers highlight its competitive pricing and cost-effectiveness compared to other EHR systems. Some mention affordable payment processing options would be a welcome addition.
Users sentiment
See the zHealth pricing page.
Basic
This plan includes features like custom SOAP notes, self-service SOAP notes, insurance billing, unlimited text and email reminders, and phone and email support.
Advanced
This plan builds upon the Basic plan, adding features such as online booking, intake from home, Google Calendar integration, care plans and memberships, automated outcome assessments, digital patient statements, inventory management, and multi-factor authentication.
Standard
This plan includes all the features of the Advanced plan and adds online reviews, automated patient recall, two-way text messaging, automated no-show text reminders, and automated birthday messages.
Managed Billing Simple
This plan includes claim submission and posting, payment posting and reconciliation, denial management, insurance eligibility verification, AR follow-up and reporting, and paper claim filing and mailing.
Managed Billing High Touch
This plan includes all the features of the Simple plan, along with a weekly meeting with a dedicated managed billing account manager.
zHealth alternatives
Open DentalBetter suited for dental practices. Not cloud-based, hindering remote access. Less user-friendly. Open Dental is growing faster than zHealth.Read more
zhealth vs TidioBetter for e-commerce businesses seeking automated customer interactions. More suitable for industries like retail, media, and software.Read more
PabauBetter for larger organizations. Caters to a wider range of healthcare businesses, including medical spas and salons. Has stronger momentum in terms of growth. More automation features, including marketing automation.Read more
JaneBetter customer support. Has telehealth features. Is growing faster both in terms of web traffic and employee count. Offers more affordable pricing plans.Read more
CarepatronBetter suited for larger organizations. Has a free plan. Wider industry applicability but less focused on wellness providers. Growing faster.Read more
My Clients PlusMore specifically for mental health practices. Limited integrations and client portal issues are downsides reported by users. Reliability and performance may be a concern.Read more
zHealth FAQ
What is zHealth and what does zHealth do?
zHealth is practice management software for wellness providers (chiropractors, therapists) offering online appointment scheduling, automated reminders, billing, payment processing, and customizable SOAP notes. It streamlines operations, enhances patient experience, and supports practice growth with helpful resources.
How does zHealth integrate with other tools?
zHealth integrates with electronic billing services through clearinghouses. It also offers a patient portal for appointment scheduling, managing health records, and provider communication. While zHealth connects with some services, users report limited third-party integrations.
What the main competitors of zHealth?
zHealth's main competitors include Pabau, Open Dental, Jane, Carepatron, Power Diary, and SimplePractice. These alternatives offer similar features for practice management, such as online booking, billing, and patient records, catering to various healthcare providers.
Is zHealth legit?
Yes, zHealth is a legitimate practice management software. It receives positive ratings on G2 and Capterra, with users praising its ease of use and customer service. While some users mention limited reporting options, zHealth offers valuable features for wellness providers seeking streamlined practice management.
How much does zHealth cost?
zHealth EHR pricing starts at $119/month for the Basic plan. The Advanced plan is $179/month, and the Standard plan is $349/month. For managed billing, zHealth charges 5.99% or 6.99% of collections, depending on the chosen plan. Is zHealth worth it? Each plan offers different features, allowing practices to select the best fit.
Is zHealth customer service good?
zHealth's customer service receives positive feedback from users, who praise the prompt responses and helpful support staff. The team is readily available to address questions and resolve issues, contributing to a positive overall experience. Some users mention delays for specific requests like template customization.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.