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Open Dental description
Open Dental is dental practice management software designed for practices of any size. It offers a wide range of features including appointment scheduling, billing, patient records, treatment planning, and imaging. Open Dental also integrates with other software and services, such as e-prescription services and insurance clearinghouses. It's known for its affordability and comprehensive feature set.
Who is Open Dental best for
Open Dental is a popular choice for dental practices seeking affordable and comprehensive management software. Users praise its ease of use, customizability, and excellent customer support. While some users mention occasional slowness and complex functionalities, many appreciate the digital, paperless experience and robust features like patient records, treatment planning, and appointment scheduling.
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Best fit for small to medium-sized dental practices.
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Ideal for healthcare providers, especially dental practices.
Open Dental features
| Supported Open Dental allows posting both insurance and patient payments. |
| Supported Open Dental offers a patient portal for accessing information and secure communication via WebMail. |
| Supported Open Dental allows creating and managing patient records, including importing forms and medical histories. |
| Supported Open Dental supports interactive graphical tooth charts for treatment planning. |
| Supported Open Dental allows creating, managing, and prioritizing patient treatment plans. |
| Supported Open Dental allows scheduling, rescheduling, and canceling appointments. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Open Dental reviews
We've summarised 119 Open Dental reviews (Open Dental Software Advice reviews, Open Dental Capterra reviews and Open Dental G2 reviews) and summarised the main points below.
- Open Dental is very user-friendly and easy to navigate.
- It's customizable with many features and regular updates.
- The customer support is excellent and responsive.
- The software is affordable compared to competitors like Dentrix.
- Open Dental allows for a completely digital and paperless office experience.
- Some insurance details need to be added to the insurance section.
- The software can be slow at times and glitchy.
- Some functions require too many steps to reach the desired action.
- X-rays are not transferable and the treatment planning needs updating.
- The software is not cloud-based, making remote access difficult.
Open Dental alternatives
zHealthBetter for wellness providers like chiropractors, physical therapists, and massage therapists. Higher ratings on G2 and Capterra. Users praise its ease of use, customizability, and customer service, though some find limitations with SOAP note customization and reporting. Primarily cloud-based, unlike the locally-installed Open Dental.Read more
Partial.lyBetter for e-commerce businesses seeking flexible payment options. Has grown its employee base faster. Focuses on payment processing and integrations with e-commerce platforms. Offers customizable payment plans.Read more
CarepatronCloud-based and designed for a broader range of healthcare professionals. It has telehealth features and a free plan available. It is growing faster than Open Dental. Carepatron users love the user-friendly interface, templates, and solid features, but dislike the template design and occasional slowness. A good Open Dental alternative.Read more
BestosysBetter for doctors and dentists looking to grow their practice through patient communication and social media integration. Higher ratings on Capterra. Strong WhatsApp integration for messaging and reminders. More positive pricing sentiment.Read more
CareStackCloud-based, better for multi-location practices. Has faster employee growth momentum. A good Open Dental alternative.Read more
Open Dental FAQ
What is Open Dental and what does Open Dental do?
Open Dental is affordable dental practice management software suitable for any size practice. It offers features such as appointment scheduling, patient records, billing, treatment planning, and imaging. Known for its comprehensive features and customizability, Open Dental helps create a digital, paperless office experience.
How does Open Dental integrate with other tools?
Open Dental integrates with various services, including e-prescription services and insurance clearinghouses. It also supports a patient portal for online access and communication. This streamlines tasks like appointment scheduling, billing, and record management.
What the main competitors of Open Dental?
Top alternatives to Open Dental include Eaglesoft, CareStack, ABELDent, and Total Dental. These competitors offer similar features such as patient records management, appointment scheduling, billing, and treatment planning. Some, like CareStack, are cloud-based, addressing a key limitation of Open Dental.
Is Open Dental legit?
Yes, Open Dental is a legitimate and widely used dental practice management software. It's known for its affordability and comprehensive features, including patient records, scheduling, and billing. User reviews highlight its ease of use and excellent customer support.
How much does Open Dental cost?
Open Dental software pricing is not publicly available. Contact their sales team for a customized quote to determine if Open Dental is worth the cost for your needs.
Is Open Dental customer service good?
Open Dental's customer service receives overwhelmingly positive feedback. Users consistently praise the helpful, knowledgeable, and responsive support team. They appreciate the readily available assistance via phone and online resources, highlighting the quick response times and effective problem-solving.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.