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TheraPlatform description
TheraPlatform is an all-in-one, web-based practice management and electronic health record (EHR) software designed specifically for therapists and healthcare providers. It offers a suite of features including teletherapy, scheduling, billing, claims management, therapy notes, and client portal, all within a secure and HIPAA-compliant platform. TheraPlatform aims to streamline administrative tasks, facilitate virtual therapy sessions, and improve overall efficiency for mental health professionals. It stands out with its integrated therapy apps, flexible billing options, and commitment to data security.
What companies are using TheraPlatform?
Who is TheraPlatform best for
TheraPlatform is a comprehensive practice management and EHR software designed for therapists. Users praise its user-friendly interface and integrated telehealth features. However, some users have reported technical glitches and billing challenges. Ideal for small to medium-sized mental health practices seeking an all-in-one solution.
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Best for small to medium-sized practices seeking an integrated platform.
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Ideal for mental health practices and therapists requiring telehealth and EHR features.
TheraPlatform features
| Supported TheraPlatform supports HIPAA-compliant video calls for healthcare providers and patients. |
| Supported TheraPlatform supports electronic billing, including generating and submitting claims to insurance payers. |
| Supported TheraPlatform allows creating progress reports with templates and customization options. |
| Supported TheraPlatform supports telehealth via secure video conferencing and other communication tools. |
| Supported TheraPlatform allows scheduling, rescheduling, and canceling appointments. |
| Supported TheraPlatform offers comprehensive claim management tools, including electronic submission and automated processing. |
| Supported TheraPlatform offers a client portal with secure messaging, appointment scheduling, and document sharing. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
TheraPlatform reviews
- User-friendly interface for both clinicians and clients, making telehealth accessible and easy to navigate.
- HIPAA compliance ensures secure and confidential sessions.
- Integrated suite of tools, including scheduling, notes, billing, and telehealth features, streamlines administrative tasks.
- Built-in therapy apps and games enhance client engagement, particularly for younger clients.
- Responsive customer service, typically via email, addresses basic questions and concerns effectively.
- Glitches and technical issues during sessions are frequently reported, impacting video, audio, and app functionality.
- Customer support, while generally responsive via email, lacks a direct phone line and can be slow to resolve complex issues.
- Difficulty with billing, including unexpected charges, inflexible billing cycles, and lack of transparency.
- Limited customization options, especially for forms and waiting room, and difficulty adding logos or branding.
TheraPlatform pricing
The commentary is based on 10 reviews from TheraPlatform Capterra reviews, TheraPlatform G2 reviews and TheraPlatform Software Advice reviews.
TheraPlatform's pricing is generally considered affordable and competitive, especially given the included telehealth features. Some users mention a recent price increase, but many feel it remains a cost-effective solution with good value for the features offered. Some users have expressed frustration with billing practices.
Users sentiment
See the TheraPlatform pricing page.
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TheraPlatform has a free trial.
Basic
The Basic plan includes unlimited clients, scheduling, documentation, billing, automated billing, insurance billing, unlimited telehealth, telehealth tools, provider reports, interactive therapy apps, and add-ons.
Pro
The Pro plan includes all Basic plan features plus the ability to add additional providers at a discounted rate.
Pro Plus
The Pro Plus plan includes all Pro plan features with a higher price and a higher discounted rate for additional providers.
TheraPlatform alternatives
SimplePracticeSimplePractice is more popular and has better ratings. It also offers a cheaper starting price point for its TheraPlatform alternative.Read more
TherapyNotesTherapyNotes is growing faster. It offers strong customer support and is considered easy to use, but lacks some advanced features like integrated telehealth and comprehensive billing options. It's a better fit for smaller practices focused on ease of use.Read more
WebPTBetter suited for larger physical therapy practices. It has more momentum than TheraPlatform but users report frequent outages. Customer support is rated poorly. Pricing is less transparent.Read more
ClinicSource Therapy Practice ManagementMore customizable templates for various therapy disciplines, including speech, occupational, and physical therapy. Has less momentum based on employee growth and website traffic.Read more
theraplatform vs Meditech ExpanseBetter suited for hospitals and health systems. Caters to a broader healthcare audience. Has more momentum in terms of website traffic growth.Read more
My Clients PlusBetter suited for larger mental health practices. Offers more comprehensive reporting and analytics features. Users report positive experiences with customer support. However, some users find difficulty with billing corrections and limited EHR integrations. A TheraPlatform competitor and alternative.Read more
TheraPlatform FAQ
What is TheraPlatform and what does TheraPlatform do?
TheraPlatform is a web-based practice management and EHR software for therapists. It offers telehealth, scheduling, billing, and client portal features within a HIPAA-compliant platform. It streamlines administrative tasks and facilitates virtual sessions, improving efficiency for mental health professionals.
How does TheraPlatform integrate with other tools?
TheraPlatform integrates with several tools to enhance its functionality. It offers telehealth features through secure video conferencing and client portal integration. It also supports electronic billing and claim management integrations. Further integration details are limited.
What the main competitors of TheraPlatform?
Top alternatives to TheraPlatform include SimplePractice, TheraNest, My Clients Plus, and Carepatron. These competitors offer similar features such as telehealth, scheduling, billing, and client portals, catering to mental health professionals.
Is TheraPlatform legit?
TheraPlatform is a legitimate practice management and EHR software designed for therapists. It offers helpful features like telehealth and scheduling, and is generally considered safe and user-friendly. However, some users have reported technical glitches and billing issues.
How much does TheraPlatform cost?
TheraPlatform's pricing includes the Basic plan at $39/month, the Pro plan at $69/month, and the Pro Plus plan at $79/month. Add-ons like Wiley Treatment Planner and HIPAA session recording are also available. Is TheraPlatform worth it? A 30-day free trial helps you decide.
Is TheraPlatform customer service good?
TheraPlatform's customer service receives positive feedback for its responsiveness and helpfulness in resolving issues. Users mention excellent support and quick responses, particularly via email. However, some experienced difficulty with complex billing issues and the lack of a direct phone line.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.