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Epic description
Epic provides software for healthcare organizations. Their products help manage patient records, assist healthcare professionals in making decisions, and streamline administrative tasks for medical practices. Primarily serving large hospital networks and healthcare systems, Epic aims to improve patient care, increase efficiency, and support better health outcomes.
Who is Epic best for
Epic is a comprehensive electronic health record (EHR) system ideal for large hospital networks and healthcare systems. Users praise its comprehensive features, customizability, and seamless record sharing. However, some find it overly complex and prone to freezing. If you need a robust, scalable EHR, Epic is worth considering.
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Best fit for large healthcare systems (1000+ employees).
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Specifically designed for the healthcare industry.
Epic features
| Supported Epic allows creating and storing customized treatment plans, including medication and therapy plans. |
| Supported Epic supports integration with Practice Management Systems, enhancing administrative and clinical efficiency. |
| Supported Epic supports generating reports on patient data, scheduling, and finances. |
| Supported Epic provides a patient portal with access to records, appointment scheduling, and secure messaging. |
| Supported Epic supports patient records, scheduling, and billing. |
| Supported Epic allows scheduling, rescheduling, and canceling patient appointments through its Cadence module. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Reliability and Performance
Ease of Implementation
Epic reviews
We've summarised 926 Epic reviews (Epic G2 reviews) and summarised the main points below.
- Easy to use and navigate.
- Comprehensive patient record system.
- Customizable interface with personalized options.
- Care Everywhere feature for seamless record sharing between facilities.
- Too many clicks to achieve one action.
- System frequently freezes and requires a restart.
- It can be difficult to send and view provider messages.
- Training is time-consuming and overwhelming for new users.
Epic alternatives
Gideros MobileBetter for game development. Free and open-source Epic alternative. Gideros Mobile is a better fit for individual game developers.Read more
Hint HealthBetter for smaller healthcare practices specializing in direct primary care or memberships. Focuses on streamlining financial operations and DPC network management. Has significantly more momentum currently.Read more
PabauBetter suited for small to medium-sized healthcare businesses, particularly medical spas, clinics, and salons. Pabau has stronger momentum in employee growth. It offers inventory management and marketing automation features.Read more
zHealthBetter fit for smaller wellness practices like chiropractic, physical therapy, and massage therapy clinics. More affordable and user-friendly, with highly-rated customer service. Offers customization options for SOAP notes, but some features may be limited. An Epic alternative.Read more
symplr Workforce Management SuiteMore focused on staff management for healthcare providers. Better for basic scheduling and timekeeping, with real-time updates and secure messaging. User reviews mention a user-friendly interface but slow customer support.Read more
Epic FAQ
What is Epic and what does Epic do?
Epic is a healthcare software provider offering solutions for patient records, clinical decision-making, and administrative tasks. Designed for large hospital networks and healthcare systems, Epic improves patient care, increases efficiency, and supports better health outcomes through features like a patient portal and robust reporting tools.
How does Epic integrate with other tools?
Epic integrates with other healthcare tools through its App Orchard marketplace. This platform offers a range of interoperable apps, facilitating data exchange and expanding Epic's functionality. This integration enhances care coordination and streamlines workflows.
What the main competitors of Epic?
Alternatives to Epic include Carepatron, Pabau, Hint Health, Power Diary, and Spry. These competitors offer similar functionalities, such as patient records management, scheduling, and billing, often catering to specific healthcare niches or practice sizes. Some also offer additional features like telehealth and marketing automation.
Is Epic legit?
Yes, Epic is a legitimate healthcare software provider. It's known for its comprehensive patient record system and customizable interface. However, some users find the system complex and report occasional freezing. Epic is best suited for large hospital networks.
How much does Epic cost?
I couldn't find specific pricing details for Epic. Contact their sales team for a personalized quote based on your organization's needs. Consider whether Epic's features justify its cost for your product pricing requirements.
Is Epic customer service good?
Based on user reviews, Epic's customer service receives positive feedback. Users highlight the helpfulness and responsiveness of the support team, particularly during implementation and troubleshooting. While some users mention difficulty navigating the system's complexity, they also praise the readily available support resources.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.