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AdvancedMD description
AdvancedMD is a cloud-based software suite designed for medical practices of all sizes. It offers a comprehensive set of tools for managing all aspects of a practice, including scheduling, electronic health records, billing, patient engagement, and telemedicine. AdvancedMD aims to automate workflows, improve patient experience, and streamline administrative tasks. Its features include online appointment scheduling, automated appointment reminders, insurance verification, electronic prescriptions, and mobile access for providers. The platform prioritizes data security and is accessible from any device with internet access.
Who is AdvancedMD best for
AdvancedMD is a cloud-based solution ideal for independent medical practices. It offers comprehensive tools for practice management, EHR, billing, and patient engagement. Users appreciate the automation features but note a difficult learning curve and occasional software glitches. Best for small and medium-sized practices.
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Best fit for small to medium-sized medical practices.
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Specifically designed for the healthcare industry.
AdvancedMD features
| Supported AdvancedMD offers a patient portal for managing healthcare information, scheduling appointments, and communicating with providers. |
| Supported AdvancedMD supports integration with billing services and revenue cycle management companies. |
| Supported AdvancedMD allows users to schedule, reschedule, and cancel appointments. |
| Supported AdvancedMD supports electronic billing with features like electronic claims submission and an integrated clearinghouse. |
| Supported AdvancedMD offers claim status tracking and payment monitoring from payers. |
| Supported AdvancedMD supports telehealth with video conferencing and EHR integration. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
AdvancedMD reviews
We've summarised 89 AdvancedMD reviews (AdvancedMD TrustPilot reviews and AdvancedMD G2 reviews) and summarised the main points below.
- Comprehensive features for managing various practice aspects.
- Cloud-based accessibility, usable from any device.
- Automated features like appointment reminders and insurance verification.
- Regular updates and improvements based on user feedback.
- Robust reporting and data analysis capabilities.
- Difficult learning curve, not intuitive, requires extensive training.
- Frequent software glitches and crashes disrupt workflow.
- Poor customer service, long wait times, unhelpful responses.
- Hidden costs and unexpected price increases.
- Difficulty with billing and claim processing.
AdvancedMD pricing
The commentary is based on 12 reviews from AdvancedMD G2 reviews and AdvancedMD TrustPilot reviews.
While some users find AdvancedMD's pricing reasonable for its features, others express concerns about hidden fees, increasing costs, and being nickeled and dimed for additional services. Several negative reviews mention unexpected charges and difficulty leaving the platform due to fees.
Users sentiment
See the AdvancedMD pricing page.
AdvancedMD alternatives
PabauBetter suited for medium-sized businesses. Has stronger momentum. Caters specifically to spas and salons.Read more
eClinicalWorksHas stronger momentum. A better AdvancedMD competitor for a wider range of industries beyond healthcare. Offers AI-powered features for automation and value-based care.Read more
CarepatronBetter suited for larger enterprises. Has a free plan. Growing faster than AdvancedMD. A strong AdvancedMD competitor and alternative.Read more
Power DiaryHas grown faster than AdvancedMD. Offers pre-built and customizable templates for notes and treatment plans. AdvancedMD users dislike frequent glitches and poor customer service.Read more
Practice EHRBetter suited for small to midsize practices. Has faster website traffic growth, but slower LinkedIn employee growth. Users report a user-friendly interface and affordable pricing but also mention billing issues and system downtime. A strong AdvancedMD competitor for practices focused on ease of use and cost-effectiveness.Read more
My Clients PlusBetter suited for mental health practices. My Clients Plus offers progress notes, templates, and document sharing. It has more affordable pricing, but some users report difficulties with claims and limited integrations. It has lower reliability and performance.Read more
AdvancedMD FAQ
What is AdvancedMD and what does AdvancedMD do?
AdvancedMD is a cloud-based software suite for medical practices. It offers tools for scheduling, EHR, billing, patient engagement, and telemedicine, automating workflows and improving patient experience. It's ideal for independent practices of all sizes.
How does AdvancedMD integrate with other tools?
AdvancedMD integrates with billing services, revenue cycle management companies, and telehealth platforms. It also offers a patient portal for managing healthcare information, scheduling appointments, and communicating with providers.
What the main competitors of AdvancedMD?
AdvancedMD's top competitors include eClinicalWorks, Pabau, Power Diary, Carepatron, and Practice EHR. These alternatives offer similar features such as EHR, practice management, and patient engagement tools.
Is AdvancedMD legit?
AdvancedMD is a legitimate cloud-based medical practice management software. However, user reviews on G2 and TrustPilot reveal mixed experiences. While praised for comprehensive features and accessibility, users also report a steep learning curve, software glitches, and poor customer service. Consider these factors when evaluating AdvancedMD for your practice.
How much does AdvancedMD cost?
I couldn't find pricing information for AdvancedMD. Contact their sales team to discuss product pricing and determine if AdvancedMD is worth the investment for your needs.
Is AdvancedMD customer service good?
AdvancedMD's customer service receives negative feedback. Users report unhelpful responses, long wait times, and unresolved issues. While some positive experiences exist, the prevalent sentiment points to significant room for improvement in customer support.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.