SimplePractice vs Practice Better

by Gralio Feb 26, 2025

SimplePractice and Practice Better are both practice management solutions for health and wellness professionals. SimplePractice prioritizes ease of use and insurance processing, while Practice Better offers more customization and advanced features. The best choice depends on the specific needs and priorities of the practice.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 2750 reviews and 60 websites, saving 15 hours, 46 minutes of reading.

SimplePractice

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Practice Better

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About

SimplePractice is an all-in-one practice management software designed for health and wellness practitioners, particularly in behavioral health. It offers tools to manage scheduling, billing, telehealth, insurance claims, and client communication. SimplePractice is known for its user-friendly interface, HIPAA compliance, and focus on streamlining administrative tasks. Over 200,000 practitioners use SimplePractice, attracted to its integrated features, positive reviews, and potential to improve practice efficiency.

Practice Better is a comprehensive practice management software designed for health and wellness professionals. It offers tools to manage bookings, billing, telehealth appointments, client records, and online courses. The platform aims to simplify administrative tasks, improve client engagement, and enable practitioners to scale their businesses. Practice Better is suited for individual practitioners and teams, providing customizable features to adapt to different workflows and specialties.

Summary

Main difference

SimplePractice offers a more streamlined, user-friendly experience ideal for practitioners focused on simplicity and ease of use, especially those new to practice management software. Practice Better provides greater flexibility and customization, making it better suited for practitioners with specific workflow needs or those who require advanced features like online courses and detailed nutritional tracking.

Relative strengths of SimplePractice (compared to Practice Better)

More user-friendly interface and easier to navigate, especially for beginners.
Stronger focus on insurance claims processing, a critical feature for US-based behavioral health practitioners.
More affordable starting price point, making it attractive for smaller practices or solo providers.

Relative weaknesses of SimplePractice (compared to Practice Better)

Limited integrations with other platforms compared to Practice Better.
Mobile app functionality is reportedly less reliable and feature-rich.
Customer support is primarily email-based, which may not be suitable for urgent issues.

Who should use SimplePractice VS. Practice Better

SimplePractice is user-friendly practice management software designed for health and wellness practitioners. It offers tools for scheduling, billing, telehealth, and client communication. Users love the intuitive interface and integrated features, while some find the mobile app lacking and the billing system complex. Ideal for practitioners seeking streamlined administration and improved client care.

Practice Better is a practice management solution for health and wellness professionals. Users love its ease of use and excellent customer support. Some users wish for more integrations. It offers tools for scheduling, telehealth, client records, and billing to help streamline administrative tasks and improve client engagement.

Best for small and medium businesses (1-1000 employees), suitable for large enterprises.
Excellent fit for healthcare, wellness, and behavioral health practices.

Ideal for solo practitioners and small to medium-sized businesses.
Best for health and wellness professionals, including nutritionists, dietitians, and mental health practitioners.

SimplePractice and Practice Better features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

Appointment scheduling

Supported

SimplePractice allows scheduling appointments with clients, both manually and online.

Supported

Practice Better allows clients to schedule appointments online.
Billing and payments

Supported

SimplePractice offers billing, payment processing, and secure transaction management.

Supported

Practice Better supports billing and payment processing via Stripe integration.
Client Management

Supported

SimplePractice offers client profiles, appointments, messaging, file sharing, forms, and payments.

Supported

Practice Better supports client profiles, appointments, messaging, file sharing, forms, programs, invoices, and payments.
Practice Management System integration

Supported

SimplePractice offers features of practice management systems.

Supported

Practice Better integrates with various tools that enhance its own practice management capabilities.
Reporting and analytics

Supported

SimplePractice provides analytics on patient data, appointments and finances.

Supported

Practice Better supports reports on patient data, scheduling, and finances.
Data visualization

Partially supported

SimplePractice offers basic analytics but lacks comprehensive data visualization for practice performance.

Partially supported

Practice Better offers data visualization via Apple Health integration and journal analysis, but not for practice performance.

Qualities

Value and Pricing Transparency

No data

No data
Customer Service

No data

No data
Ease of Use

No data

No data
Reliability and Performance

No data

No data
Ease of Implementation

No data

No data
Scalability

No data

No data

SimplePractice and Practice Better Pricing

SimplePractice offers a 7-day free trial to access all features in the Plus plan. They also offer 50% off for 3 months after the trial period. The core features included in every plan are unlimited clients, paperless intake documents, telehealth, online payments, automated invoices & statements, EHR mobile app, client portal website & mobile app, and access to live support.

Plans

See full Pricing page

Practice Better offers a free plan for students and recent grads. They also offer a 14-day free trial for any paid plan, and a 30-day free trial for the Team plan. Credits and add-ons are available from the Professional Plan and up.

Plans

See full Pricing page

SimplePractice and Practice Better review insights

Users love

The platform is widely praised for its user-friendly interface and ease of navigation.
Clients appreciate the convenience of the client portal for scheduling, completing paperwork, and secure messaging.
SimplePractice offers a robust library of customizable templates for various forms and documents.
The integrated billing system, including credit card processing through Stripe, streamlines payment and invoicing.

Customer support is quick and solves my concerns
Easy to use and implement in my practice
The app that’s available to do quick things on the go
Seamless and user-friendly interface

Users dislike

The free trial is limited and does not allow access to all features, leaving some users feeling misled.
Many users report the mobile app is underwhelming and glitchy.
The billing system, particularly for secondary insurance, can be confusing and require manual workarounds.
Customer support, while responsive, is primarily through email, with no direct phone number, making urgent issues difficult to address.

Limited integrations with other platforms like Zapier
The generated PDF file could be more compressed
No section for intermittent fasting or net carbs
Does not have yet a feature that allows to record sessions

SimplePractice and Practice Better Ratings

G2

4.1/5

(120)
Capterra

4.6/5

(2375)
TrustPilot

4.3/5

(53)
Glassdoor

3.6/5

(102)

G2

4.8/5

(236)
Glassdoor

4.5/5

(2)

Company health

Employee growth

17% increase in the last year

33% increase in the last year

Web traffic

1% decrease in the last quarter

15% decrease in the last quarter

Financing

No data

August 2024 - $34M

How do SimplePractice's insurance features compare to Practice Better's for behavioral health billing?

Both SimplePractice and Practice Better offer robust features for behavioral health billing, including appointment scheduling, billing, and client portals. SimplePractice emphasizes its integrated insurance claims processing features, allowing for creating, submitting, tracking, and managing claims directly within the platform. While Practice Better handles billing and payments, it doesn't explicitly highlight specialized insurance features like claims tracking in the same way SimplePractice does. Therefore, for practices heavily reliant on insurance billing, SimplePractice's dedicated insurance features may offer a more streamlined workflow.

Which product offers better telehealth integration for client engagement and ease of use?

Both SimplePractice and Practice Better offer strong telehealth integration for client engagement. However, SimplePractice's emphasis on a user-friendly interface and streamlined design, combined with specific features like a robust client portal for scheduling and paperwork, may make it slightly easier to use for telehealth purposes, especially for those new to such platforms. While Practice Better also offers telehealth features like a mobile app and client portal, SimplePractice's focus on simplicity and ease of use might give it a slight edge in terms of user experience for both practitioners and clients during telehealth sessions.

What are the advantages of SimplePractice?

SimplePractice offers a user-friendly interface and a comprehensive suite of tools specifically designed for health and wellness practitioners, particularly in behavioral health. It streamlines administrative tasks such as scheduling, billing, and insurance claims processing, including integrated telehealth and client communication features. SimplePractice is also known for its HIPAA compliance, which is crucial for healthcare providers. Furthermore, its pricing model, including a free trial and discounted period, may be attractive to smaller practices.

What are the disadvantages of SimplePractice?

SimplePractice has a limited free trial that doesn't showcase all features, and its mobile app has been reported as underwhelming and glitchy. Users also find the billing system, especially for secondary insurance, confusing and requiring manual workarounds. Finally, customer support, while responsive, lacks a direct phone number, making urgent issues difficult to resolve quickly.

Is SimplePractice cheaper than Practice Better?

No, SimplePractice is not cheaper than Practice Better. SimplePractice's Starter plan is $14.50 USD, while Practice Better's Starter plan is $25 USD. Therefore, Practice Better's entry-level plan is more expensive.

Alternatives to SimplePractice and Practice Better

Carepatron

Carepatron is a cloud-based practice management software designed for healthcare professionals and businesses of all sizes. It offers a comprehensive suite of tools, including online booking, billing and payments, telehealth, electronic health records, and client portals. Carepatron aims to streamline administrative tasks, improve client engagement, and enhance overall practice efficiency. It stands out with its user-friendly interface, customizable features, and a focus on automation to reduce administrative burden. Carepatron serves a wide range of healthcare providers, from solo practitioners to large teams.

Jane

Jane is a cloud-based practice management software designed for health and wellness practitioners. It offers a comprehensive suite of tools including online appointment booking, scheduling, billing, patient record keeping, and telehealth features. Jane is designed to simplify administrative tasks, improve patient engagement, and streamline clinic workflows. It is suitable for individual practitioners and clinics of all sizes, offering a user-friendly interface and features tailored for various disciplines, such as physical therapy, mental health, and chiropractic care. Jane prioritizes data security, affordability, and excellent customer support.

Power Diary

Power Diary is practice management software designed for health clinics of all sizes. It offers a comprehensive suite of tools to manage calendars, bookings, client information, clinical notes, billing, and more. Power Diary emphasizes automation and streamlining administrative tasks, helping practitioners focus on client care. It integrates with other popular tools like Xero and Mailchimp and prioritizes data security with features like ISO 27001 certification and HIPAA compliance.

waalaxy

Waalaxy is a software tool that helps you find new customers and expand your professional network using LinkedIn. It offers automated features to send connection requests, messages, and emails, allowing you to reach a large number of potential clients automatically. Waalaxy integrates with other sales tools and provides customer support to guide you through the process.

TheraNest

TheraNest is a practice management software designed specifically for mental health professionals and therapy practices of all sizes. It offers a comprehensive suite of tools to manage everything from scheduling and billing to telehealth and electronic health records (EHR). The platform aims to streamline administrative tasks, improve client engagement, and ultimately allow practitioners to focus on providing quality care. TheraNest stands out for its user-friendly interface, customizable features, and strong focus on compliance and data security.

Wellness Cloud

Wellness Cloud is an all-in-one business management software designed for wellness businesses of all sizes. It offers tools for scheduling, payments, marketing, customer management, and more. Their focus is providing a comprehensive platform that helps businesses streamline operations, increase client engagement, and grow their brand. Wellness Cloud aims to be a one-stop shop for managing and growing a wellness business.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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