Jira vs ClickUp

by Gralio Feb 14, 2025

Jira and ClickUp are both powerful work management platforms, but they cater to different needs. Jira is a robust solution for software development teams, while ClickUp offers a more versatile and user-friendly platform for various project types and team sizes.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 9917 reviews and 60 websites, saving 2 days, 7 hours, 35 minutes of reading.

Jira

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ClickUp

Website LinkedIn Twitter

About

Jira is a popular work management tool from Atlassian used by teams of all sizes to track tasks and projects. It helps organize, prioritize, and track work progress through customizable workflows, boards, and reporting features. Although highly configurable and initially popular for software development, Jira is now used by various teams for project management, bug tracking, and issue resolution.

ClickUp is a comprehensive work management platform designed to consolidate various work processes into one centralized location. It offers a wide array of features including task management, project planning, document collaboration, communication tools, goal setting, and automation options. ClickUp aims to enhance team collaboration, improve visibility across projects, and streamline workflows for increased productivity regardless of team size or industry.

Summary

Main difference

Jira excels in project and issue tracking with robust customization and integrations tailored for software development teams. ClickUp offers a broader range of work management features with a user-friendly interface, catering to diverse teams and project types.

Relative strengths of Jira (compared to ClickUp)

Strong issue tracking and bug management capabilities.
Highly customizable workflows and boards suitable for complex projects.
Extensive integrations with developer tools and platforms.

Relative weaknesses of Jira (compared to ClickUp)

Steeper learning curve and complex interface.
Can be slow with large projects.
Limited features for non-development tasks like CRM or marketing.

Who is using Jira and ClickUp?

No data

Olesia Krilyshyn

Sales Acceleration Specialist at Reply.io

Connor Gillivan

SEO expert; 7x Founder (Exit in 2019)

Bibi The Link Builder

Link Building Expert

Who should use Jira VS. ClickUp

Jira is a versatile work management tool ideal for teams of all sizes. Users praise its customizable workflows, Agile project management features, and integrations. However, some find the interface complex and the learning curve steep. Despite this, Jira remains popular for detailed issue tracking and robust reporting.

ClickUp is a versatile project management solution praised for its customizable features and user-friendly interface. Users appreciate its robust task management capabilities and collaborative tools. However, some have noted occasional glitches and the complexity of advanced features. It's ideal for teams seeking a centralized platform to enhance productivity and streamline workflows.

Best for small, medium, and large businesses.
Ideal for software, IT, and telecom companies, but suitable for various other industries.

Ideal for small, medium, and enterprise businesses seeking an all-in-one productivity platform.
Suitable for various industries, including Healthcare, Finance, E-commerce, Retail, and more.

Jira and ClickUp features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

Task Management

Supported

Jira supports creating, managing, organizing, and tracking tasks.

Supported

ClickUp fully supports task management, including assigning tasks, setting due dates, and tracking progress.
Multiple Project Views

Partially supported

Jira offers list and board views, while Gantt and calendar views require integrations.

Supported

ClickUp supports multiple project views like list, board, Gantt, calendar, and custom views.
Real-Time Team Communication

Partially supported

Jira integrates with other tools for real-time communication like Slack.

Supported

ClickUp offers real-time chat, comments, mentions, and file sharing for team communication.
App Integrations

Supported

Jira integrates with many apps via its marketplace and tools like Zapier.

Supported

ClickUp integrates with numerous apps via native integrations, Zapier, and other third-party apps.
Project management integrations

Supported

Jira supports project management integrations with tools like Trello, Asana, and others through various integrations and add-ons available in the Atlassian Marketplace.

Partially supported

ClickUp does not natively integrate with tools like Jira, Trello, or Asana, but it could be achieved through third-party services or custom API integrations.
Customizable workflows

Supported

Jira supports customizable workflows to configure issue workflows to match the team's process.

Supported

ClickUp supports customizable workflows, allowing teams to configure issue workflows to match their process.

Qualities

Value and Pricing Transparency

-0.49

Rather negative sentiment

+0.03

Neutral sentiment
Customer Service

+0.3

Rather positive sentiment

+0.41

Rather positive sentiment
Ease of Use

+0.43

Rather positive sentiment

+0.7

Strongly positive sentiment
Reliability and Performance

+0.38

Rather positive sentiment

+0.23

Neutral sentiment
Ease of Implementation

-0.13

Neutral sentiment

-0.02

Neutral sentiment
Scalability

+0.23

Neutral sentiment

+0.33

Rather positive sentiment

Jira and ClickUp Pricing

No data

User sentiment

Rather negative

-0.49

We couldn't find a pricing page for Jira.

ClickUp offers a tiered subscription pricing model with a free plan and several paid plans. The pricing is per user per month, billed annually. They also offer add-ons like ClickUp AI.

Plans

User sentiment

Neutral

+0.03

See full Pricing page

Jira and ClickUp review insights

9855 reviews analysed from and

Users love

Highly customizable workflows and boards.
Excellent for Agile project management, with Scrum and Kanban boards.
Seamless integrations with other tools like Confluence and Slack.
Robust reporting features and dashboards.
Detailed issue tracking and task management.

Highly customizable and adaptable to various workflows.
User-friendly interface praised for its clean design.
Effective for team collaboration and communication.
Robust task management features with multiple views.

Users dislike

Complex interface can be overwhelming for new users.
Steep learning curve, especially for beginners.
Slow loading times, especially with large projects.
Mobile app could be improved.
Notification system can be overwhelming.

Occasional glitches and bugs can disrupt workflow.
Mobile app can be glitchy and less intuitive than the desktop version.
Advanced features, like custom workflows, can be complex to set up.
The abundance of features can be overwhelming for new users.

Jira and ClickUp Ratings

G2

4.3/5

(2553)
Capterra

4.4/5

(2350)

G2

4.7/5

(2590)
Capterra

4.6/5

(2460)
TrustPilot

3.1/5

(62)
Glassdoor

3.7/5

(393)

Company health

Employee growth

No data

14% increase in the last year

Web traffic

No data

1% decrease in the last quarter

Financing

No data

July 2021 - $538M

How do Jira's customizable workflows compare to ClickUp's flexible features?

Jira's customizable workflows are highly configurable, allowing teams to tailor their issue tracking and project management processes to their specific needs. While ClickUp also offers flexible features and customization options, Jira's strength lies in its deep configurability of workflows, particularly suited for complex projects and established processes. ClickUp's flexibility is more geared towards ease of use and adaptability across various team functions, making it potentially simpler for teams seeking a less complex setup.

Which product better handles complex projects, Jira or ClickUp?

Jira is generally better for complex projects due to its highly customizable workflows and robust reporting features. While ClickUp is also highly customizable and offers a wide array of features, Jira's longer history and focus on complex project management have resulted in a more mature and robust platform, especially for larger teams and enterprise-level projects. ClickUp's broader feature set can be overwhelming for new users and its occasional glitches can be disruptive in complex projects.

What are the advantages of Jira?

Jira's advantages include its highly customizable workflows and boards, making it adaptable to various team processes. It excels in Agile project management with robust Scrum and Kanban boards and integrates seamlessly with other Atlassian tools like Confluence and Slack. Jira also offers robust reporting features and dashboards for detailed tracking and analysis.

What are the disadvantages of Jira?

Jira's complexity can be overwhelming for new users, leading to a steep learning curve. Users often complain about slow loading times, especially with larger projects, and the mobile app experience is often cited as needing improvement. The notification system can also be overwhelming, leading to notification fatigue. Finally, some users find the pricing structure to be complex and expensive.

Alternatives to Jira and ClickUp

Asana

Asana is a work management platform designed to help teams organize tasks, projects, and goals in one shared space. It offers tools to improve team collaboration, transparency, and accountability. Used by companies of all sizes, it's particularly beneficial for managing complex projects and keeping everyone aligned on priorities. Features include task assignments, progress tracking, deadline setting, and communication tools. Asana aims to streamline workflows, enhance team productivity, and provide a clear overview of project statuses.

Notion

Notion is an all-in-one workspace platform designed to help teams organize information, manage projects, and collaborate effectively. It centralizes notes, documents, tasks, and databases, making it easy for teams to access and share information. Notion allows users to customize their workspace with templates and integrations and offers AI features for writing assistance and information retrieval. It aims to be a flexible solution that adapts to various work styles and replaces the need for multiple single-purpose tools.

monday dev

monday dev is a product management and bug tracking software designed for software development teams. Built on the monday.com platform, it helps manage development processes, launch products, and collaborate on roadmaps, sprints, and customer feedback. It centralizes development activities and aims for faster, more efficient product delivery through streamlined workflows and improved team communication. monday dev integrates with other monday.com products, potentially connecting your development team with sales, marketing, and customer success.

monday.com

monday.com is a customizable work platform designed to streamline workflows and improve team collaboration. It offers a suite of products, including monday work management, monday sales CRM, and monday dev, each tailored to specific team needs. With features like dashboards, automations, and integrations, monday.com enables businesses to manage projects, track progress, and make data-driven decisions. Its flexible and adaptable design caters to various industries and scales as organizations grow.

Fibery

Fibery is a comprehensive work management platform designed to consolidate your team's tools and data. It offers a flexible system to manage projects, track progress, and collaborate on documents, whiteboards, and databases, all within a single, connected workspace. Fibery is highly customizable, allowing you to tailor it to your team's specific workflows and needs, from software development to marketing and beyond. It aims to streamline your operations, improve transparency, and boost cross-team alignment.

UpDiagram

UpDiagram is a collaborative work management tool that helps teams organize projects and visualize progress. It offers various views like grids, timelines, boards, and mind maps to manage tasks. With features like customizable templates and integrations with apps like Trello and Slack, UpDiagram aims to streamline teamwork and boost productivity. It is suitable for various teams and industries, from IT to marketing and human resources.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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