Jira vs ClickUp

by Gralio Feb 14, 2025

Jira and ClickUp are both powerful work management platforms, but they cater to different needs. Jira is a robust solution for software development teams, while ClickUp offers a more versatile and user-friendly platform for various project types and team sizes.

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Logo of Jira
Logo of ClickUp

About

Jira is a popular work management tool from Atlassian used by teams of all sizes to track tasks and projects. It helps organize, prioritize, and track work progress through customizable workflows, boards, and reporting features. Although highly configurable and initially popular for software development, Jira is now used by various teams for project management, bug tracking, and issue resolution.
ClickUp is a comprehensive work management platform designed to consolidate various work processes into one centralized location. It offers a wide array of features including task management, project planning, document collaboration, communication tools, goal setting, and automation options. ClickUp aims to enhance team collaboration, improve visibility across projects, and streamline workflows for increased productivity regardless of team size or industry.

Summary

Main difference
Jira excels in project and issue tracking with robust customization and integrations tailored for software development teams. ClickUp offers a broader range of work management features with a user-friendly interface, catering to diverse teams and project types.

Relative strengths of Jira (compared to ClickUp)

  • Strong issue tracking and bug management capabilities.

  • Highly customizable workflows and boards suitable for complex projects.

  • Extensive integrations with developer tools and platforms.

Relative weaknesses of Jira (compared to ClickUp)

  • Steeper learning curve and complex interface.

  • Can be slow with large projects.

  • Limited features for non-development tasks like CRM or marketing.

Who is using Jira and ClickUp?

Justin Ashby
Head of Marketing at Glyphic
Piotr Smolen
CEO at symmetrical.ai
Ollie Forsyth
New Economies Founder
Bibi The Link Builder
Link Building Expert
Max Roslyakov
CEO @ xamsor.com
Olesia Krilyshyn
Sales Acceleration Specialist at Reply.io
Connor Gillivan
SEO expert; 7x Founder (Exit in 2019)

Who should use Jira VS. ClickUp

Jira is a versatile work management tool ideal for teams of all sizes. Users praise its customizable workflows, Agile project management features, and integrations. However, some find the interface complex and the learning curve steep. Despite this, Jira remains popular for detailed issue tracking and robust reporting.

ClickUp is a versatile project management solution praised for its customizable features and user-friendly interface. Users appreciate its robust task management capabilities and collaborative tools. However, some have noted occasional glitches and the complexity of advanced features. It's ideal for teams seeking a centralized platform to enhance productivity and streamline workflows.

  • Best for small, medium, and large businesses.

  • Ideal for software, IT, and telecom companies, but suitable for various other industries.

  • Ideal for small, medium, and enterprise businesses seeking an all-in-one productivity platform.

  • Suitable for various industries, including Healthcare, Finance, E-commerce, Retail, and more.

Jira and ClickUp features

Supported
Partially supported
Not supported
Type in the name of the feature or in your own words tell us what you need

  • Task Management
    Supported

    Jira supports creating, managing, organizing, and tracking tasks.

    Supported

    ClickUp fully supports task management, including assigning tasks, setting due dates, and tracking progress.

  • Multiple Project Views
    Partially supported

    Jira offers list and board views, while Gantt and calendar views require integrations.

    Supported

    ClickUp supports multiple project views like list, board, Gantt, calendar, and custom views.

  • Real-Time Team Communication
    Partially supported

    Jira integrates with other tools for real-time communication like Slack.

    Supported

    ClickUp offers real-time chat, comments, mentions, and file sharing for team communication.

  • App Integrations
    Supported

    Jira integrates with many apps via its marketplace and tools like Zapier.

    Supported

    ClickUp integrates with numerous apps via native integrations, Zapier, and other third-party apps.

  • Project management integrations
    Supported

    Jira supports project management integrations with tools like Trello, Asana, and others through various integrations and add-ons available in the Atlassian Marketplace.

    Partially supported

    ClickUp does not natively integrate with tools like Jira, Trello, or Asana, but it could be achieved through third-party services or custom API integrations.

  • Customizable workflows
    Supported

    Jira supports customizable workflows to configure issue workflows to match the team's process.

    Supported

    ClickUp supports customizable workflows, allowing teams to configure issue workflows to match their process.

Qualities

  • Value and Pricing Transparency
    -0.51
    Rather negative sentiment
    +0.1
    Neutral sentiment
  • Customer Service
    +0.04
    Neutral sentiment
    +0.26
    Neutral sentiment
  • Ease of Use
    +0.47
    Rather positive sentiment
    +0.7
    Strongly positive sentiment
  • Reliability and Performance
    +0.29
    Neutral sentiment
    +0.34
    Rather positive sentiment
  • Ease of Implementation
    +0
    Neutral sentiment
    -0.09
    Neutral sentiment
  • Scalability
    +0.12
    Neutral sentiment
    +0.59
    Rather positive sentiment

Jira and ClickUp Pricing

No data

User sentiment

Rather negative
-0.49
We couldn't find a pricing page for Jira.
ClickUp offers a free forever plan and a limited-time trial for all paid plans. ClickUp Assist provides live training and support with personalized expert guidance.
Plans

User sentiment

Neutral
+0.1

See full Pricing page

Jira and ClickUp review insights

9855 reviews analysed from and

Users love

  • Highly customizable workflows and boards.
  • Excellent for Agile project management, with Scrum and Kanban boards.
  • Seamless integrations with other tools like Confluence and Slack.
  • Robust reporting features and dashboards.
  • Detailed issue tracking and task management.
  • Highly customizable and adaptable to various workflows.
  • User-friendly interface praised for its clean design.
  • Effective for team collaboration and communication.
  • Robust task management features with multiple views.

Users dislike

  • Complex interface can be overwhelming for new users.
  • Steep learning curve, especially for beginners.
  • Slow loading times, especially with large projects.
  • Mobile app could be improved.
  • Notification system can be overwhelming.
  • Occasional glitches and bugs can disrupt workflow.
  • Mobile app can be glitchy and less intuitive than the desktop version.
  • Advanced features, like custom workflows, can be complex to set up.
  • The abundance of features can be overwhelming for new users.

Jira and ClickUp Ratings

  • G2
    4.3/5
    (2553)
  • Capterra
    4.4/5
    (2350)
  • Glassdoor
    3.9/5
    (2788)
  • G2
    4.7/5
    (2590)
  • Capterra
    4.6/5
    (2460)
  • Glassdoor
    3.7/5
    (393)

Company health

Employee growth

No data
14% increase in the last year

Web traffic

No data
1% decrease in the last quarter

Financing

No data
July 2021 - $538M

How do Jira's customizable workflows compare to ClickUp's flexible features?

Jira's customizable workflows are highly configurable, allowing teams to tailor their issue tracking and project management processes to their specific needs. While ClickUp also offers flexible features and customization options, Jira's strength lies in its deep configurability of workflows, particularly suited for complex projects and established processes. ClickUp's flexibility is more geared towards ease of use and adaptability across various team functions, making it potentially simpler for teams seeking a less complex setup.

Which product better handles complex projects, Jira or ClickUp?

Jira is generally better for complex projects due to its highly customizable workflows and robust reporting features. While ClickUp is also highly customizable and offers a wide array of features, Jira's longer history and focus on complex project management have resulted in a more mature and robust platform, especially for larger teams and enterprise-level projects. ClickUp's broader feature set can be overwhelming for new users and its occasional glitches can be disruptive in complex projects.

What are the advantages of Jira?

Jira's advantages include its highly customizable workflows and boards, making it adaptable to various team processes. It excels in Agile project management with robust Scrum and Kanban boards and integrates seamlessly with other Atlassian tools like Confluence and Slack. Jira also offers robust reporting features and dashboards for detailed tracking and analysis.

What are the disadvantages of Jira?

Jira's complexity can be overwhelming for new users, leading to a steep learning curve. Users often complain about slow loading times, especially with larger projects, and the mobile app experience is often cited as needing improvement. The notification system can also be overwhelming, leading to notification fatigue. Finally, some users find the pricing structure to be complex and expensive.

Alternatives to Jira and ClickUp

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jira vs Asana
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jira vs monday.com
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jira vs Airtable
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jira vs Linear
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Page co-authored by
MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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