Intuit Mailchimp vs HubSpot Marketing Hub

by Gralio Feb 06, 2025

Intuit Mailchimp and HubSpot Marketing Hub are both powerful marketing platforms, but they cater to different needs. Mailchimp excels in user-friendliness and affordability, while HubSpot offers a more comprehensive suite of marketing tools with advanced automation and CRM integration. The best choice depends on your specific business needs, budget, and marketing goals.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 7424 reviews and 60 websites, saving 1 day, 17 hours, 44 minutes of reading.

About

Intuit Mailchimp is a popular email marketing platform designed for businesses of all sizes. It helps you create and send marketing emails, automate your email campaigns, and track your results. Mailchimp offers tools to help you grow your audience, segment your customers, and personalize your messaging. It also provides integrations with popular e-commerce platforms and other business tools. Mailchimp stands out with its user-friendly interface, extensive features, and data-driven recommendations to improve your marketing performance.
HubSpot Marketing Hub is a comprehensive marketing platform designed for businesses of all sizes. It offers a suite of tools including email marketing, marketing automation, social media management, analytics, and SEO optimization, all within a single platform. This helps businesses streamline their marketing efforts, improve efficiency, and track results. Its focus on inbound marketing and lead generation makes it a popular choice for businesses looking to attract and convert leads into customers. HubSpot Marketing Hub integrates seamlessly with HubSpot's CRM platform for enhanced sales and marketing alignment.

Summary

Main difference
Intuit Mailchimp is better for you if you prioritize user-friendliness and need a platform with transparent pricing, especially if you are starting with email marketing and have a limited budget. HubSpot Marketing Hub is better for you if you require a comprehensive marketing platform with advanced automation, CRM integration, and multi-channel campaign management capabilities, and if budget is less of a concern.

Relative strengths of Intuit Mailchimp (compared to HubSpot Marketing Hub)

  • Offers a generous free plan and transparent pricing, making it more accessible for smaller businesses or those starting with email marketing.

  • Provides a more user-friendly interface, simplifying email campaign creation and management.

  • Offers robust segmentation and email automation features specifically designed for email marketing.

Relative weaknesses of Intuit Mailchimp (compared to HubSpot Marketing Hub)

  • Lacks advanced marketing automation and multi-channel campaign management capabilities compared to HubSpot.

  • Integrations are primarily focused on e-commerce and basic marketing tools, not as extensive as HubSpot's CRM and sales integrations.

  • Free plan limitations on templates and automation can be restrictive for growing businesses.

Who is using Intuit Mailchimp and HubSpot Marketing Hub?

Who should use Intuit Mailchimp VS. HubSpot Marketing Hub

Mailchimp is an email marketing platform perfect for businesses seeking user-friendly design and robust features. Users praise its intuitive interface and integrations but note potential limitations with the free plan and customer support response times. A great option for those looking to elevate their email marketing efforts.

HubSpot Marketing Hub is a user-friendly platform ideal for businesses of all sizes seeking to streamline their marketing efforts. It offers robust analytics and reporting, seamless integrations, and excellent training resources. Users praise its ease of use and comprehensive features, but note the limited free version and potentially high costs associated with contacts. Consider HubSpot if you prioritize inbound marketing and lead generation but be mindful of pricing.

  • Best for small to medium-sized businesses.

  • Ideal for various sectors, including e-commerce, retail, marketing, and more.

  • Best fit for small, medium, and large businesses.

  • Ideal for various sectors, including Healthcare, Finance, E-commerce, Retail, and more.

Intuit Mailchimp and HubSpot Marketing Hub features

Supported
Partially supported
Not supported
Type in the name of the feature or in your own words tell us what you need
  • Workflows and Bot Builders
    Partially supported

    Mailchimp offers workflows and integrates with bot builders like airSlate for campaign automation.

    Supported

    HubSpot Marketing Hub offers workflows and bot builders for automated campaigns.

  • Email and Form Automation
    Supported

    Mailchimp excels at email automation, including triggered emails and form-based workflows.

    Supported

    HubSpot Marketing Hub supports email and form automation, streamlining workflows and saving time.

  • Multi-Channel Campaigns
    Supported

    Mailchimp supports multi-channel campaigns, including SMS and social media integrations.

    Supported

    HubSpot Marketing Hub supports multi-channel campaigns, including SMS and social media.

  • Campaign tracking
    Supported

    Intuit Mailchimp offers robust campaign tracking features including analytics, reporting, and integrations. Users can track opens, clicks, website visits and attribute revenue to email campaigns. The tool offers both automated reporting and granular insights into campaign performance.

    Supported

    HubSpot Marketing Hub supports campaign tracking, enabling users to track the performance of their marketing campaigns.

  • Drip Campaigns
    Supported

    Intuit Mailchimp fully supports the automation and sending of pre-defined email sequences for lead nurturing and user onboarding with personalized content through its drip campaigns.

    Supported

    HubSpot Marketing Hub supports drip campaigns, allowing users to automate and send pre-defined sequences of emails to nurture leads or onboard users with personalized content, though full functionality may require a subscription higher than the Starter plan.

  • Segmentation Integration
    Supported

    Intuit Mailchimp has robust support for segmentation integration with email marketing tools, allowing users to create, manage, and use predefined segments to enhance their email marketing efforts.

    Supported

    HubSpot Marketing Hub supports segmentation integration with email marketing tools, both natively and through integration with Segment.

Qualities

  • Value and Pricing Transparency
    -0.46
    Rather negative sentiment
    -0.57
    Rather negative sentiment
  • Customer Service
    +0.3
    Rather positive sentiment
    +0.65
    Rather positive sentiment
  • Ease of Use
    +0.85
    Strongly positive sentiment
    +0.8
    Strongly positive sentiment
  • Reliability and Performance
    +0.72
    Strongly positive sentiment
    +0.42
    Rather positive sentiment
  • Ease of Implementation
    +0.55
    Rather positive sentiment
    +0.21
    Neutral sentiment
  • Scalability
    +0.05
    Neutral sentiment
    +0.29
    Neutral sentiment
Intuit Mailchimp and HubSpot Marketing Hub Pricing
Mailchimp offers a Free plan with a limit of 500 contacts and 1,000 emails per month. The Essentials plan starts at $13/month for 500 contacts, the Standard plan at $20/month for 500 contacts, and the Premium plan at $350/month for 10,000 contacts. They offer a 15% discount for nonprofits and charities. For high-volume senders with more than 200,000 contacts, custom pricing is available. Users can also opt for a Pay As You Go plan for email credits.
Plans

User sentiment

Rather negative
-0.46

See full Pricing page

HubSpot Marketing Hub offers different plans, including Professional and Enterprise. Pricing is not directly disclosed on the page and requires contacting sales. There is no mention of a free plan or free trial.

User sentiment

Rather negative
-0.57

See full Pricing page

Intuit Mailchimp and HubSpot Marketing Hub review insights

7424 reviews analysed from and

Users love

  • User-friendly interface, praised for its ease of use.
  • Excellent integration with various platforms and tools, such as Facebook, WordPress, and Shopify.
  • Provides detailed analytics and reporting features.
  • Offers a generous free plan, which is particularly beneficial for beginners and small businesses.
  • User-friendly interface consistently praised for its ease of use.
  • The platform offers robust analytics and reporting features, providing valuable insights into marketing performance.
  • Excellent training resources and a very active user community.
  • HubSpot Marketing Hub integrates seamlessly with a wide range of other marketing and sales tools.

Users dislike

  • Free plan limitations on templates and automation features are frustrating for users.
  • Limited customization options for email templates.
  • Customer support response times can be slow.
  • Pricing can be expensive as your email list grows.
  • The "free" version is extremely limited and most core features require paid access.
  • Contacts are expensive, and billing can increase rapidly with no warning as you add new contacts.
  • Some users report slow loading times and occasional glitches or bugs.
  • Email templates can be difficult to customize beyond basic edits.

Intuit Mailchimp and HubSpot Marketing Hub Ratings

  • G2
    4.3/5
    (2507)
  • G2
    4.4/5
    (2526)
  • Capterra
    4.5/5
    (2401)
  • Glassdoor
    4.0/5
    (3550)

Company health

Employee growth

3% increase in the last year
15% increase in the last year

Web traffic

3% decrease in the last quarter
10% decrease in the last quarter

Financing

March 2018 - $0
July 2012 - $101M

How easy is Mailchimp versus HubSpot to use for email template customization?

Mailchimp is generally considered easier to use for email template customization than HubSpot. While both offer drag-and-drop builders and pre-built templates, Mailchimp's interface is often praised for its user-friendliness. However, Mailchimp users do cite limited customization options as a drawback. HubSpot users also report difficulty customizing templates beyond basic edits, suggesting it may have a steeper learning curve or less flexibility for advanced customization.

Which platform, Mailchimp or HubSpot, best integrates with existing e-commerce platforms?

Both Mailchimp and HubSpot offer integrations with e-commerce platforms. However, Mailchimp is generally considered to have more extensive pre-built integrations specifically designed for e-commerce, making it easier to connect with platforms like Shopify, WooCommerce, and others. While HubSpot integrates with e-commerce platforms, it often requires more custom setup or relies on third-party integrations. Therefore, for direct, out-of-the-box e-commerce integrations, Mailchimp is often the preferred choice.

What are the advantages of Intuit Mailchimp?

Intuit Mailchimp offers a user-friendly interface praised for its ease of use, especially beneficial for beginners. It provides a generous free plan, unlike HubSpot Marketing Hub's limited free version, making it more accessible for small businesses or those starting with email marketing. Mailchimp also offers transparent pricing, while HubSpot Marketing Hub requires contacting sales for pricing details. Finally, Mailchimp boasts extensive integrations with various platforms and tools, including popular e-commerce platforms, expanding its functionality and potential user base.

What are the disadvantages of Intuit Mailchimp?

Mailchimp's free plan has limitations on templates and automation features. Users have reported limited customization options for email templates. Customer support response times can be slow, and pricing can become expensive as your email list grows.

Is Intuit Mailchimp cheaper than HubSpot Marketing Hub?

Mailchimp offers a free plan and paid plans starting at $13/month. HubSpot Marketing Hub pricing requires contacting sales, suggesting higher custom pricing. Therefore, Mailchimp is likely cheaper than HubSpot, especially for smaller businesses or those with limited budgets.

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Page co-authored by
MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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