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Contlo

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Company health

Employee growth
53% decrease in the last year
Web traffic
5% decrease in the last quarter
Financing
November 2023 - $14M

Ratings

G2
4.6/5
(373)
Glassdoor
2.8/5
(58)

Contlo description

Contlo is an AI-powered marketing platform designed for online stores. It helps you engage customers with personalized messages across email, text, WhatsApp, and social media. Think automated messages that adapt to each shopper's actions. Contlo also provides insights into customer behavior and campaign performance. Basically, it's like having an extra marketing team focused on using data to improve your results.


Who is Contlo best for

Contlo is an AI-powered marketing platform built for online stores to personalize customer engagement. Users praise its omnichannel features and AI personalization but note some issues with the app's speed and Shopify integration. If your online store seeks streamlined, data-driven marketing, Contlo may be a good fit.

  • Best for small businesses.

  • Ideal for online stores.


Contlo features

Type the name of the feature or, in your own words, tell us what you need
Supported

Contlo offers AI-powered marketing automation and personalized campaigns to improve customer engagement and loyalty.

Supported

Contlo supports omnichannel messaging across email, SMS, and social media from one platform.

Supported

Contlo supports personalized emails and text messages using AI.

Supported

Contlo offers advanced reporting and analytics tools for rich audience insights.

Supported

Contlo supports personalized messaging across email, SMS, WhatsApp, and other channels, based on customer behavior.

Supported

Contlo supports personalized email and SMS messages based on customer data.

Supported

Contlo offers AI-powered automation for email marketing, social media posting, and campaign management.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.5

Customer Service

Strongly positive
+0.84

Ease of Use

Strongly positive
+0.85

Reliability and Performance

Neutral
+0

Ease of Implementation

Rather positive
+0.64

Contlo reviews

We've summarised 363 Contlo reviews (Contlo G2 reviews) and summarised the main points below.

Pros of Contlo
  • Excellent and responsive customer support.
  • Omnichannel features allow managing multiple channels from one dashboard.
  • AI features for personalization and segmentation.
  • Good for email and SMS marketing.
Cons of Contlo
  • Whatsapp conversations can be improved.
  • The app can be slow and laggy.
  • The UI can be confusing.
  • Shopify integration is slow and missing some data.

Contlo pricing

The commentary is based on 55 reviews from Contlo G2 reviews.

Contlo offers email credits based on chosen plan. There are different plans for businesses with and without mobile apps. All plans include Brand AI, email, SMS, WhatsApp, and web push notifications.

Users sentiment

Strongly positive
+0.76

See the Contlo pricing page.

  • Contlo has a free plan.

  • Contlo has a free trial.

Growth
$250 per email credits/month

Get 100,000 Email Credits. Create up to 15 Live Segments. Create up to 10 Live Automation. Content Generation using Brand AI. Email and Chat Support (Resolution within 48 hrs, No Account Manager). Channels: Email, SMS, WhatsApp, Web push. WhatsApp catalogue & Bot. Facebook & Google audience sync. Basic analytics: Campaign reporting & summary. Drag-n-drop Email & Form builder. 360° view of customer activity. 200+ native integrations via Appmarket. Basic onboarding assistance (one-time).

Pro
$500 per email credits/month

Get 250,000 Email Credits. Create up to 50 live Segments. Create up to 30 Live Automation. Content Generation using Brand AI. Priority Support (Account manager, Monthly Business Reviews). Includes EVERYTHING in Growth, plus: Voice call integration. Standard analytics: Basic analytics + RFM + Cohorts. Omnichannel agent inbox: Whatsapp, Email, Voice call & Instagram. Advance onboarding assistance (one-time).

Enterprise
$1000 per email credits/month

Get 500,000 Email Credits. Create Unlimited Segments. Create Unlimited Automation. Content Generation using Brand AI. White Glove Support (CSM, Weekly Business Reviews). Includes EVERYTHING in Pro, plus: Integration with third party mobile app builder. Advance analytics: Standard analytics + Event tracking + Conversion funnel builder. Advance onboarding assistance + 1 month Campaign assistance. Content & design benchmarking. Performance benchmarking.

Growth (Mobile App)
$500 per email credits/month

Get 100,000 Email Credits. Unlimited Mobile Push. Content Generation using Brand AI. Email and Chat Support (Resolution within 48 hrs, No Account Manager). Mobile SDK integration with android & iOS apps. Channels: Email, SMS, WhatsApp, Web push & Mobile Push notifications. Facebook & Google audience sync. Basic analytics: Campaign reporting & summary. Drag-n-drop Email & Form builder. Rich media mobile push builder. 360° view of customer activity. 200+ native integrations via Appmarket.

Pro (Mobile App)
$800 per email credits/month

Get 250,000 Email Credits. Unlimited Mobile Push & In-App Messages. Content Generation using Brand AI. Priority Support (Account manager, Monthly Business Reviews). Includes EVERYTHING in Growth, plus: Voice call integration. Standard analytics: Basic analytics + Flow analytics + RFM + Cohorts. Omnichannel agent inbox: Whatsapp, Email, Voice call & Instagram (up to 3 agents). In-app message builder. Advance onboarding assistance (one-time).

Enterprise (Mobile App)
Custom

Get Custom Email Credits. Unlimited Mobile Push & In-App Messages. Content Generation using Brand AI. White Glove Support (Dedicated CSM, Weekly Business Reviews). Includes EVERYTHING in Pro, plus: Advance analytics: Standard analytics + Event tracking + Conversion funnel builder. Omnichannel agent inbox: Whatsapp, Email, Voice call & Instagram (Custom). Advance onboarding assistance + 1 month Campaign assistance. Content & design benchmarking. Performance benchmarking.


Contlo alternatives

  • Logo of HubSpot Marketing Hub
    HubSpot Marketing Hub
    Better for larger companies and diverse industries. Stronger in inbound marketing and lead generation. More integrations, but pricier and less transparent pricing. Ease of use is comparable, but customer support and implementation are rated lower. Contlo is growing faster.
    Read more
  • Logo of Connectly.ai
    Connectly.ai
    Better for smaller businesses. Has grown its team more rapidly. More focused on AI-powered chat for information retrieval. A Contlo alternative and competitor.
    Read more
  • Logo of ActiveCampaign
    ActiveCampaign
    Better for businesses seeking broader industry application. Offers CRM and sales automation features. Integrates with a much larger number of tools. Wider range of pricing plans available. Contlo alternative; Contlo competitor.
    Read more
  • Logo of eSputnik
    eSputnik
    Better for larger companies. Has push notification features. Contlo alternative; Contlo competitor.
    Read more
  • Logo of Sendlane
    Sendlane
    Better suited for small and medium businesses. Focuses on email and SMS marketing for e-commerce. Higher rated customer support.
    Read more
  • Logo of ClickUp
    ClickUp
    Better for task management and team collaboration. More suitable for diverse industries. Has broader appeal and wider adoption.
    Read more

Contlo FAQ

  • What is Contlo and what does Contlo do?

    Contlo is an AI-powered marketing automation platform for online stores. It enables personalized customer engagement across email, SMS, WhatsApp, and social media, offering advanced analytics and reporting. Contlo streamlines omnichannel messaging, boosting customer loyalty and campaign performance.

  • How does Contlo integrate with other tools?

    Contlo integrates with popular e-commerce platforms like Shopify, though users have reported some issues with this integration. It also supports integrations for email, SMS, WhatsApp, and other social media channels for omnichannel marketing. Information on other specific integrations isn't readily available.

  • What the main competitors of Contlo?

    Contlo's main competitors include HubSpot Marketing Hub, Connectly.ai, ActiveCampaign, eSputnik, and Sendlane. These platforms offer similar features such as omnichannel messaging, marketing automation, and personalized campaigns.

  • Is Contlo legit?

    Yes, Contlo is a legitimate AI-powered marketing platform. User reviews praise its omnichannel features and personalized messaging capabilities. However, some users mention that the app can be slow and the WhatsApp integration needs improvement. Contlo offers various pricing plans suitable for different business sizes and needs.

  • How much does Contlo cost?

    Contlo pricing starts at $250/month for the Growth plan and goes up to $1000/month for the Enterprise plan. Custom Enterprise pricing is also available. Contlo offers a free plan with limited features for businesses looking to test the product. Several add-ons are available to enhance the platform's functionality.

  • Is Contlo customer service good?

    Contlo's customer support receives positive feedback, with users praising the team's responsiveness and helpfulness. Users mention prompt replies and assistance with various issues, including Shopify integration and WhatsApp campaigns. While some experienced slow resolution times, the overall sentiment towards Contlo's customer service is favorable.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.