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eSputnik description
eSputnik is a marketing automation platform focusing on omnichannel customer communication and personalized experiences. It allows you to combine email, SMS, push notifications, and more into cohesive marketing workflows. eSputnik emphasizes AI-powered product recommendations based on customer behavior and advanced segmentation for precise targeting. It's suitable for both small businesses seeking pre-built marketing solutions and larger companies needing robust personalization and data management. eSputnik promises streamlined communication across channels to increase customer engagement and drive sales.
Who is eSputnik best for
eSputnik is a marketing automation platform specializing in omnichannel communication and personalized experiences. Users praise its AI-powered product recommendations and streamlined communication across email, SMS, and more. However, some have reported domain verification issues and concerns about data privacy. eSputnik is best suited for small to mid-sized businesses in e-commerce and retail seeking robust personalization and improved customer engagement.
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Best fit for small to mid-sized businesses seeking enhanced marketing automation.
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Ideal for e-commerce and retail businesses aiming to improve customer engagement.
eSputnik features
Supported eSputnik offers real-time data analysis and reporting for data-driven decisions. |
Supported eSputnik supports creating and sending SMS marketing campaigns. |
Supported eSputnik uses real-time data and AI to personalize product recommendations in emails and on websites. |
Supported eSputnik offers unified customer experience across email, SMS, push, in-app, and more. |
Supported eSputnik allows personalized emails based on customer behavior, preferences, and purchase history. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
eSputnik reviews
We've summarised 96 eSputnik reviews (eSputnik TrustPilot reviews and eSputnik G2 reviews) and summarised the main points below.
- Omnichannel marketing capabilities streamline communication and reduce costs.
- AI-powered features automate content creation and personalization.
- Advanced segmentation and personalized messaging enhance customer engagement.
- Extensive integration options for seamless data flow.
- User-friendly interface and robust analytics for effective campaign management.
- Domain verification issues caused email disruptions with poor communication.
- Concerns about data privacy and potential misuse of contact information.
- Limited ability to send to emails gathered from public sources.
- Some negative experiences and doubts about customer support responsiveness.
eSputnik pricing
The commentary is based on 11 reviews from eSputnik G2 reviews and eSputnik TrustPilot reviews.
eSputnik's pricing is based on the number of contacts and chosen communication channels. The pricing calculator allows users to customize their plan by selecting the desired features and number of contacts. Users can contact eSputnik for a free consultation.
Users sentiment
See the eSputnik pricing page.
eSputnik alternatives
IterableCross-channel marketing platform. Personalized, automated campaigns. Data-driven.Read more
eSputnik FAQ
eSputnik is an omnichannel marketing automation platform specializing in personalized customer experiences. It combines email, SMS, push notifications, and other channels into cohesive workflows. eSputnik leverages AI-powered product recommendations and advanced segmentation for targeted messaging, helping businesses boost customer engagement and drive sales.
What is eSputnik and what does eSputnik do?
eSputnik is an omnichannel marketing automation platform specializing in personalized customer experiences. It combines email, SMS, push notifications, and other channels into cohesive workflows. eSputnik leverages AI-powered product recommendations and advanced segmentation for targeted messaging, helping businesses boost customer engagement and drive sales.
eSputnik integrates with various platforms for seamless data flow. It offers extensive integration options, allowing businesses to connect their existing systems and centralize customer data. This streamlines marketing efforts and enhances personalized messaging across different channels.
How does eSputnik integrate with other tools?
eSputnik integrates with various platforms for seamless data flow. It offers extensive integration options, allowing businesses to connect their existing systems and centralize customer data. This streamlines marketing efforts and enhances personalized messaging across different channels.
eSputnik competes with marketing automation platforms like Bloomreach, Cordial, HubSpot Marketing Hub, Mailchimp, and Contlo. These alternatives offer similar features such as omnichannel messaging, AI-powered personalization, and robust analytics. Zendesk, while focused on customer service, also overlaps with eSputnik in customer engagement features.
What the main competitors of eSputnik?
eSputnik competes with marketing automation platforms like Bloomreach, Cordial, HubSpot Marketing Hub, Mailchimp, and Contlo. These alternatives offer similar features such as omnichannel messaging, AI-powered personalization, and robust analytics. Zendesk, while focused on customer service, also overlaps with eSputnik in customer engagement features.
Yes, eSputnik is a legitimate marketing automation platform. User reviews highlight its omnichannel capabilities and AI-powered personalization. While some users report domain verification issues, eSputnik remains a safe and functional choice for businesses seeking enhanced marketing automation.
Is eSputnik legit?
Yes, eSputnik is a legitimate marketing automation platform. User reviews highlight its omnichannel capabilities and AI-powered personalization. While some users report domain verification issues, eSputnik remains a safe and functional choice for businesses seeking enhanced marketing automation.
I couldn't find pricing details for eSputnik. For the most current pricing information, it's best to check their website directly or contact their sales team.
How much does eSputnik cost?
I couldn't find pricing details for eSputnik. For the most current pricing information, it's best to check their website directly or contact their sales team.
eSputnik's customer service receives positive feedback in multiple reviews, with users highlighting prompt responses and effective problem-solving. While some users experienced issues, the overall sentiment towards their support team is favorable.
Is eSputnik customer service good?
eSputnik's customer service receives positive feedback in multiple reviews, with users highlighting prompt responses and effective problem-solving. While some users experienced issues, the overall sentiment towards their support team is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.