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Constant Contact

Last updated on

Company health

Employee growth
1% decrease in the last year
Web traffic
9% decrease in the last quarter

Reviews

G2
4.0/5
(2505)
Capterra
4.3/5
(2357)

Constant Contact description

Constant Contact is a digital marketing platform designed to help small and midsize businesses grow. It offers tools to build email lists, create and send marketing emails, manage social media, and track results. Constant Contact aims to simplify digital marketing with easy-to-use features and integrations with popular business tools. It stands out with its focus on small businesses, providing affordable plans and award-winning customer support.


Who is Constant Contact best for

Constant Contact is a great option for small businesses and nonprofits looking for an easy-to-use email marketing platform with robust features and excellent customer support. Users rave about the platform’s intuitive design and helpful support team. However, some users note that the pricing can be high, and the design customization options are limited.

  • Constant Contact is a good fit for small and mid-sized businesses.

  • Constant Contact is a good fit for a wide range of industries, including retail, healthcare, and education.


Constant Contact features

Type in the name of the feature or in your own words tell us what you need
Supported

Constant Contact allows users to design and send email campaigns.

Supported

Constant Contact provides a drag-and-drop landing page builder.

Supported

Constant Contact allows scheduling posts across social media.

Supported

Constant Contact provides a landing page builder with forms, customizable templates, and lead capture.

Supported

Constant Contact allows sending automated emails like confirmations and reminders.

Supported

Constant Contact allows creating and sending marketing emails.

Supported

Constant Contact allows storing and managing various customer details, including names, emails, and phone numbers.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.45

Customer Service

Rather positive
+0.5

Ease of Use

Strongly positive
+0.89

Reliability and Performance

Rather positive
+0.41

Ease of Implementation

Rather positive
+0.51

Scalability

Neutral
-0.24

Constant Contact reviews

We've summarised 4862 Constant Contact reviews (Constant Contact GetApp reviews, Constant Contact Software Advice reviews, Constant Contact Capterra reviews and Constant Contact G2 reviews) and summarised the main points below.

Pros of Constant Contact
  • Easy to use and navigate.
  • Great email templates.
  • Excellent customer support.
  • Robust reporting features.
Cons of Constant Contact
  • The price is pretty high compared to other options.
  • Add-ons are expensive.
  • Limited design customization options.
  • Emails frequently end up in spam folders.

Constant Contact pricing

The commentary is based on 560 reviews from Constant Contact Capterra reviews, Constant Contact G2 reviews, Constant Contact GetApp reviews and Constant Contact Software Advice reviews.

Constant Contact is often praised for its ease of use and robust features, but reviews indicate pricing can be a concern. Users note the cost increases significantly with larger contact lists and some find the tiered pricing structure expensive for small businesses.

Users sentiment

Rather negative
-0.45

See the Constant Contact pricing page.

  • Constant Contact has a free trial.

Lite

$12/month

Start marketing today with award-winning email and social tools.

Standard

$35/month

Elevate your marketing to acquire more customers and foster customer engagement with effective marketing tools.

Premium

$80/month

Amplify your reach and maximize your growth with our most powerful tools for automation, segmentation, and more.


Constant Contact alternatives

  • Logo of Mailchimp All-in-One Marketing Platform
    Mailchimp All-in-One Marketing Platform
    It has more momentum and offers a wider range of marketing channels.
  • Logo of Semrush
    Semrush
    A better Constant Contact alternative for users needing in-depth SEO analysis and a wider range of digital marketing tools. Semrush is growing faster and is a much better fit for enterprise customers.
  • Logo of ClickUp
    ClickUp
    ClickUp is a better ClickUp alternative for managing entire projects and workflows. It is also more established and has more momentum. ClickUp is a better fit for businesses prioritizing pricing.

  • Constant Contact FAQ


    Reviewed by

    MK
    Michal Kaczor
    CEO at Gralio

    Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

    TT
    Tymon Terlikiewicz
    CTO at Gralio

    Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.