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Constant Contact description
Constant Contact is a digital marketing platform designed to help small and midsize businesses grow. It offers tools to build email lists, create and send marketing emails, manage social media, and track results. Constant Contact aims to simplify digital marketing with easy-to-use features and integrations with popular business tools. It stands out with its focus on small businesses, providing affordable plans and award-winning customer support.
Who is Constant Contact best for
Constant Contact is a great option for small businesses and nonprofits looking for an easy-to-use email marketing platform with robust features and excellent customer support. Users rave about the platform’s intuitive design and helpful support team. However, some users note that the pricing can be high, and the design customization options are limited.
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Constant Contact is a good fit for small and mid-sized businesses.
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Constant Contact is a good fit for a wide range of industries, including retail, healthcare, and education.
Constant Contact features
| Supported Constant Contact allows users to design and send email campaigns. |
| Supported Constant Contact provides a drag-and-drop landing page builder. |
| Supported Constant Contact allows scheduling posts across social media. |
| Supported Constant Contact provides a landing page builder with forms, customizable templates, and lead capture. |
| Supported Constant Contact allows sending automated emails like confirmations and reminders. |
| Supported Constant Contact allows creating and sending marketing emails. |
| Supported Constant Contact allows storing and managing various customer details, including names, emails, and phone numbers. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Constant Contact reviews
We've summarised 4862 Constant Contact reviews (Constant Contact GetApp reviews, Constant Contact Software Advice reviews, Constant Contact Capterra reviews and Constant Contact G2 reviews) and summarised the main points below.
- Easy to use and navigate.
- Great email templates.
- Excellent customer support.
- Robust reporting features.
- The price is pretty high compared to other options.
- Add-ons are expensive.
- Limited design customization options.
- Emails frequently end up in spam folders.
Constant Contact pricing
The commentary is based on 560 reviews from Constant Contact Capterra reviews, Constant Contact G2 reviews, Constant Contact GetApp reviews and Constant Contact Software Advice reviews.
Constant Contact is often praised for its ease of use and robust features, but reviews indicate pricing can be a concern. Users note the cost increases significantly with larger contact lists and some find the tiered pricing structure expensive for small businesses.
Users sentiment
See the Constant Contact pricing page.
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Constant Contact has a free trial.
Lite
Start marketing today with award-winning email and social tools.
Standard
Elevate your marketing to acquire more customers and foster customer engagement with effective marketing tools.
Premium
Amplify your reach and maximize your growth with our most powerful tools for automation, segmentation, and more.
Constant Contact alternatives
HubSpot Marketing Hub
Better for larger companies and has more momentum. Provides a wider range of features including SEO optimization and marketing automation.
emfluence Marketing Platform
Better for mid-sized businesses. More affordable with better customer support.
Mailchimp All-in-One Marketing Platform
It has more momentum and offers a wider range of marketing channels.
Semrush
A better Constant Contact alternative for users needing in-depth SEO analysis and a wider range of digital marketing tools. Semrush is growing faster and is a much better fit for enterprise customers.
Leadfox
Better for smaller companies. It has a more affordable pricing structure. Users praise the user-friendly interface and strong customer support. However, it has limited SMS marketing features and file size limits.
ClickUp
ClickUp is a better ClickUp alternative for managing entire projects and workflows. It is also more established and has more momentum. ClickUp is a better fit for businesses prioritizing pricing.
Constant Contact FAQ
What is Constant Contact and what does Constant Contact do?
Constant Contact is a digital marketing platform that helps small to medium-sized businesses thrive. It provides tools for email marketing, list building, social media management, and analytics. Constant Contact simplifies online marketing with user-friendly features and integrations, making it easy for businesses to connect with customers and expand their reach.
How does Constant Contact integrate with other tools?
Constant Contact integrates with popular business tools such as Salesforce, Shopify, and Eventbrite, to name a few. These integrations streamline marketing and sales processes by syncing data across platforms.
What the main competitors of Constant Contact?
Constant Contact's main competitors include Mailchimp, HubSpot Marketing Hub, and emfluence Marketing Platform. These platforms offer similar features for email marketing, automation, and social media management, targeting small to medium-sized businesses.
Is Constant Contact legit?
Yes, Constant Contact is a legitimate and safe email marketing platform used by many small and midsize businesses. It's known for its ease of use and robust features, as confirmed by user reviews.
How much does Constant Contact cost?
Constant Contact offers three paid plans: Lite for $12/month, Standard for $35/month, and Premium for $80/month. They don't have a free plan, but do offer a free trial. Add-ons like Inbox Preview are available for an additional cost.
Is Constant Contact customer service good?
Based on the reviews, Constant Contact customer service is generally considered to be helpful and responsive. Users frequently praise the knowledgeable and friendly support staff. However, some users have reported long wait times and occasional difficulties reaching support.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.