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Brevo

Last updated on

Company health

Employee growth
23% increase in the last year
Web traffic
71% increase in the last quarter

Reviews

G2
4.5/5
(1)
Capterra
4.5/5
(1950)

Brevo description

Brevo (formerly Sendinblue) is an all-in-one marketing and CRM platform designed to help growing businesses manage their customer interactions and marketing campaigns. It offers tools for email marketing, SMS campaigns, marketing automation, transactional emails, and creating landing pages. Brevo stands out for its affordability and user-friendly interface, making it a popular choice for small and medium-sized businesses.


Who is Brevo best for

Brevo is a great option for small to medium-sized businesses (SMBs) seeking an affordable and easy-to-use all-in-one marketing and CRM solution. Users rave about its intuitive interface, affordability, and effective email deliverability. However, some users have expressed dissatisfaction with the new dashboard and CRM functionalities.

  • Ideal for small to medium businesses.

  • A good fit for businesses across various industries, including e-commerce, retail, and healthcare.


Brevo features

Type in the name of the feature or in your own words tell us what you need
Supported

Brevo can send automated email reminders for upcoming appointments.

Supported

Brevo allows users to design emails with templates or custom HTML code.

Supported

Brevo allows sending automated transactional emails.

Supported

Brevo supports sending, receiving and managing emails.

Supported

Brevo allows to create automated email sequences based on user behaviour.

Supported

Brevo allows automated text message reminders for upcoming appointments.

Supported

Brevo supports creating and managing bulk email campaigns.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.26

Customer Service

Neutral
+0.26

Ease of Use

Strongly positive
+0.82

Reliability and Performance

Neutral
+0.16

Ease of Implementation

Neutral
+0.28

Scalability

Neutral
-0.16

Brevo reviews

We've summarised 1951 Brevo reviews (Brevo Software Advice reviews, Brevo GetApp reviews, Brevo Capterra reviews and Brevo G2 reviews) and summarised the main points below.

Pros of Brevo
  • Easy to use, intuitive interface.
  • Very affordable.
  • Good email deliverability: emails land in inbox instead of spam.
  • Great for smaller businesses.
  • Good selection of templates and customization options.
Cons of Brevo
  • New dashboard where hard to find remaining emails to send on next day.
  • The Compliance Team needs to expedite the investigation of account usage.
  • It sends a lot of emails when you delete any contacts.
  • CRM has room to improve
  • New designer is hard to use, changes words, adds spelling errors.

Brevo pricing

The commentary is based on 339 reviews from Brevo Capterra reviews and Brevo GetApp reviews.

Brevo is praised by users for its competitive pricing and generous free plan, making it an attractive option for businesses with budget constraints. Many appreciate the unlimited contacts and focus on paying for emails sent, finding it a cost-effective solution for their email marketing needs.

Users sentiment

Neutral
+0.26

See the Brevo pricing page.

  • Brevo has a free plan.

Free

Free

Includes 300 emails/day, customizable email templates, drag & drop editor, transactional emails (API, SMTP, Webhooks), and SMS & WhatsApp campaigns.

Starter

Custom

Includes everything in the Free plan plus 5,000 emails/month, no daily sending limit, basic reporting & analytics, and 24/7 email support.

Business

Custom

Includes everything in the Starter plan plus marketing automation, landing pages, A/B testing, advanced statistics, and phone support.

Enterprise

Custom

Includes everything in the Business plan plus unlimited contacts, sub-account management, advanced integrations, exclusive features, tailored onboarding, personalized support, and enterprise-grade security.


Brevo alternatives

  • Logo of Microsoft Outlook
    Microsoft Outlook
    It's a much better fit for Enterprise customers and lacks built-in marketing automation features. It has a more established presence but is growing slower than Brevo. Users dislike its limited storage capacity but praise its seamless integration with other Microsoft products. It is considered to be more expensive.

  • Brevo FAQ


    Reviewed by

    MK
    Michal Kaczor
    CEO at Gralio

    Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

    TT
    Tymon Terlikiewicz
    CTO at Gralio

    Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.