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GetResponse description
GetResponse is an all-in-one marketing software that helps businesses grow and engage their audience. It offers tools for email marketing, marketing automation, and content creation, including features like email templates, landing pages, webinars, and paid newsletters. With a focus on user-friendliness and affordability, GetResponse caters to businesses of all sizes, from solopreneurs to larger companies, with its tiered plans and powerful features. It stands out for its high deliverability rate, strong customer support, and comprehensive set of features that go beyond basic email marketing.
Who is using GetResponse?
Who is GetResponse best for
GetResponse is an affordable, all-in-one marketing platform ideal for businesses of all sizes. Users praise its user-friendly interface and excellent customer support. While some find the landing page editor and mobile app functionalities lacking, many appreciate the robust email marketing, automation, and webinar features. Consider GetResponse if you're seeking a comprehensive marketing solution with strong deliverability and a wide range of tools.
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Best for small to medium-sized businesses seeking an all-in-one marketing platform.
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Ideal for various sectors, including E-commerce, Healthcare, and Marketing.
GetResponse features
| Supported GetResponse supports paid newsletters, allowing monetization of email lists. |
| Supported GetResponse supports lead capture forms and provides insights into lead activity. |
| Supported GetResponse offers integrated email marketing tools for targeted campaigns, personalized messaging, and automated sequences. |
| Supported GetResponse supports automated email marketing based on triggers and subscriber behavior. |
| Supported GetResponse supports building, hosting, and optimizing landing pages and forms. |
| Supported GetResponse supports webinars and virtual events. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
GetResponse reviews
We've summarised 1196 GetResponse reviews (GetResponse Software Advice reviews, GetResponse GetApp reviews, GetResponse Capterra reviews and GetResponse G2 reviews) and summarised the main points below.
- Excellent customer support, with fast and thorough responses.
- User-friendly interface for email marketing and automation.
- Good email deliverability rates.
- Wide range of features including landing pages, webinars, and automation.
- Affordable pricing, especially for beginners.
- The sales funnel functionality is outdated and not a priority to update.
- Landing pages are not optimized for easy adaptation to computer/mobile versions.
- Mobile app is underwhelming with limited functionality.
- The "fixed" position setting in the landing page editor is buggy and difficult to use.
GetResponse pricing
The commentary is based on 189 reviews from GetResponse Capterra reviews, GetResponse G2 reviews, GetResponse GetApp reviews and GetResponse Software Advice reviews.
GetResponse's pricing receives mixed reviews. Some users find it affordable and a good value, especially highlighting the free trial and lower-tier plans. However, others find the pricing too high, particularly for larger lists or when needing access to advanced features like marketing automation. Some express frustration with pricing increases upon adding contacts.
Users sentiment
See the GetResponse pricing page.
GetResponse alternatives
Constant ContactBetter for small businesses and nonprofits. Simpler email marketing tools. Easier to use, but has less advanced features. Website traffic is growing faster, but employee count is shrinking.
VBOUTBetter for smaller businesses and agencies. Offers social media management and workflow automation. Rated higher, growing website traffic faster, more affordable. Landing page builder is less developed.
HubSpot Marketing HubBetter for larger businesses and those focused on inbound marketing and lead generation. Has significantly more momentum in terms of employee growth. More comprehensive, integrating CRM, SEO, and social media management. Ease of use is also a key differentiator, though pricing transparency may be less favorable. A strong GetResponse alternative and competitor.
ActiveCampaignBetter for sales automation and CRM. Has more momentum based on employee growth. More user reviews and higher average rating. Slightly more difficult to use and implement.
ClickUpBetter for task management and team collaboration. Has more momentum. More positive pricing sentiment.
GetResponse FAQ
What is GetResponse and what does GetResponse do?
GetResponse is an all-in-one marketing platform offering email marketing, automation, landing pages, webinars, and paid newsletters. It's user-friendly and affordable, catering to businesses of all sizes. GetResponse is known for its high deliverability rates and comprehensive feature set.
How does GetResponse integrate with other tools?
GetResponse integrates with numerous tools via its API and native integrations. It connects with popular platforms like Salesforce, Shopify, and Google Analytics, enabling seamless data flow and enhanced marketing functionalities. This broad integration ecosystem extends GetResponse's capabilities and streamlines workflows.
What the main competitors of GetResponse?
GetResponse's main competitors include Constant Contact, ActiveCampaign, HubSpot Marketing Hub, and VBOUT. These platforms offer similar features such as email marketing, automation, and landing page creation.
Is GetResponse legit?
Yes, GetResponse is a legitimate email marketing and automation platform. It's known for its user-friendly interface, robust features, and positive customer support experience. While some users find certain features like the landing page editor and mobile app lacking, GetResponse remains a safe and reliable option for businesses.
How much does GetResponse cost?
GetResponse pricing information is not available. Consider exploring alternative email marketing platforms with transparent pricing if product pricing is a concern.
Is GetResponse customer service good?
GetResponse customer service receives positive feedback. Users frequently praise the helpful, responsive, and knowledgeable support team. The availability of 24/7 live chat is particularly appreciated. While some experiences may vary, most users find GetResponse customer service to be excellent.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.