Logo of Mailchimp All-in-One Marketing Platform

Mailchimp All-in-One Marketing Platform

Last updated on

Company health

Employee growth
3% increase in the last year
Web traffic
3% decrease in the last quarter

Reviews

G2
4.4/5
(2525)
Capterra
4.5/5
(2450)

Mailchimp All-in-One Marketing Platform description

Mailchimp is a popular marketing platform designed to help growing businesses of all sizes. It enables you to create, send, and analyze email and advertising campaigns. With features like pre-designed templates, landing page creation, marketing automation, and data analytics, it provides a comprehensive toolkit to manage your marketing efforts. Mailchimp emphasizes data-driven insights to optimize campaigns and aims to drive sales through personalized customer interactions across multiple channels, including email, social media, and text messages.


Who is Mailchimp All-in-One Marketing Platform best for

Mailchimp is a popular marketing platform ideal for growing businesses seeking a user-friendly solution for email and advertising campaigns. Users praise its intuitive drag-and-drop email editor, helpful automation features, and insightful analytics. While some users find the pricing structure challenging as their contact list expands, many appreciate the platform's comprehensive features and integrations.

  • Mailchimp is a good fit for businesses of all sizes, though users note that pricing can be high as your contact list grows.

  • Mailchimp is a great option for a wide range of industries, including Healthcare, Finance, E-commerce, Retail, Education, and more.


Mailchimp All-in-One Marketing Platform features

Type in the name of the feature or in your own words tell us what you need
Supported

Mailchimp offers robust drip campaigns that are automated and personalized based on user actions, events, or pre-defined schedules. The platform offers both pre-built and custom workflows to nurture leads and onboard users.

Supported

Mailchimp provides two email builders to create and edit email content and layout: the new builder with a modern interface and the classic builder for custom coding and RSS feeds.

Supported

Mailchimp provides pre-designed, customizable email templates for various marketing purposes.

Supported

Mailchimp allows to create email sequences based on lead behaviour.

Supported

Mailchimp supports SMS marketing with basic features.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.16

Customer Service

Neutral
+0.15

Ease of Use

Strongly positive
+0.87

Reliability and Performance

Rather positive
+0.6

Ease of Implementation

Rather positive
+0.69

Scalability

Neutral
-0.18

Mailchimp All-in-One Marketing Platform reviews

We've summarised 4975 Mailchimp All-in-One Marketing Platform reviews (Mailchimp All-in-One Marketing Platform Software Advice reviews, Mailchimp All-in-One Marketing Platform GetApp reviews, Mailchimp All-in-One Marketing Platform Capterra reviews and Mailchimp All-in-One Marketing Platform G2 reviews) and summarised the main points below.

Pros of Mailchimp All-in-One Marketing Platform
  • Easy to use drag-and-drop email editor.
  • Useful automation features like welcome emails and reminders.
  • Detailed analytics are helpful for optimizing campaigns.
  • Integrates well with other systems and platforms.
Cons of Mailchimp All-in-One Marketing Platform
  • Pricing can get expensive as your list grows.
  • Free plan has limited functionality and customer support.
  • Advanced features require a paid plan.
  • Contact management features could be improved.

Mailchimp All-in-One Marketing Platform pricing

The commentary is based on 765 reviews from Mailchimp All-in-One Marketing Platform Capterra reviews, Mailchimp All-in-One Marketing Platform G2 reviews, Mailchimp All-in-One Marketing Platform GetApp reviews and Mailchimp All-in-One Marketing Platform Software Advice reviews.

Mailchimp is praised for its user-friendly interface and powerful features, especially for email marketing automation. While the free plan is attractive for small businesses, many users find the pricing increases significantly with larger subscriber lists and advanced features.

Users sentiment

Neutral
-0.16

See the Mailchimp All-in-One Marketing Platform pricing page.

  • Mailchimp All-in-One Marketing Platform has a free plan.

  • Mailchimp All-in-One Marketing Platform has a free trial.

Free

Free

This plan includes limited features, including email support for the first 30 days, limited reporting & analytics, a maximum of 1,000 emails per month or 500 per day, 1 seat, and 1 audience.

Essentials

$13/month

This plan includes 24/7 email & chat support, limited reporting & analytics, up to 4 customer journey points, a maximum monthly email send of 10X contacts, 3 seats, and 3 audiences.

Standard

$20/month

This plan includes generative AI features, advanced segmentation & reporting, enhanced automations, custom-coded email templates, data-driven optimization tools, 24/7 email & chat support, up to 200 journey points, a maximum monthly email send of 12X contacts, 5 seats, and 5 audiences.

Premium

$350/month

This plan includes unlimited seats & audiences, migration support, a dedicated customer success manager, priority phone support, dedicated onboarding, up to 200 journey points, a maximum monthly email send of 15X contacts, and all the features of the Standard plan.


Mailchimp All-in-One Marketing Platform alternatives

  • Logo of Constant Contact

    Constant Contact

    Better for small businesses and nonprofits. It has a stronger focus on customer support but exhibits slower growth.
  • Logo of HubSpot Sales Hub

    HubSpot Sales Hub

    More focused on sales process automation and pipeline management.
  • Logo of MailerLite

    MailerLite

    A better option for businesses new to email marketing that are looking for better value and pricing transparency. It is also growing faster.
  • Logo of Intuit Mailchimp

    Intuit Mailchimp

    Slightly better for legal industry.
  • Logo of HubSpot Marketing Hub

    HubSpot Marketing Hub

    Better for larger companies and has more momentum. More suitable for industries like Transportation and Logistics. Provides superior customer support.
  • Logo of ActiveCampaign

    ActiveCampaign

    More suitable for small businesses. Has more momentum. Offers stronger customer support.

Mailchimp All-in-One Marketing Platform FAQ

  • What is Mailchimp All-in-One Marketing Platform and what does Mailchimp All-in-One Marketing Platform do?

    Mailchimp All-in-One Marketing Platform is a comprehensive marketing solution designed for businesses of all sizes. It empowers users to create, send, and analyze email marketing campaigns, landing pages, and more. With its user-friendly interface, automation features, and data insights, Mailchimp helps businesses optimize their marketing efforts and drive customer engagement.

  • How does Mailchimp All-in-One Marketing Platform integrate with other tools?

    Mailchimp All-in-One Marketing Platform integrates with a wide range of other tools and platforms, including popular e-commerce platforms and other business applications. This allows for seamless data flow and enhanced marketing capabilities.

  • What the main competitors of Mailchimp All-in-One Marketing Platform?

    Popular alternatives to Mailchimp include Constant Contact, Moosend, and MailerLite. These platforms offer similar features for email marketing, automation, and audience management, catering to businesses seeking options in the marketing platform landscape.

  • Is Mailchimp All-in-One Marketing Platform legit?

    Mailchimp All-in-One Marketing Platform is a legitimate and popular marketing platform. It's used by many businesses and is a safe and reliable option for your marketing needs.

  • How much does Mailchimp All-in-One Marketing Platform cost?

    Mailchimp's All-in-One Marketing Platform offers a free plan, making it accessible to individuals. Paid plans are priced at $13/month for Essentials, $20/month for Standard, and $350/month for Premium, catering to businesses of all sizes. Mailchimp also offers a Pay As You Go plan for infrequent senders.

  • Is Mailchimp All-in-One Marketing Platform customer service good?

    Based on the reviews, Mailchimp customer service is generally considered helpful and responsive. Users mention positive experiences with the support team, particularly their responsiveness and willingness to assist with inquiries and troubleshooting.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.