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Zoho Bookings description
Zoho Bookings is an online appointment scheduling software designed for businesses of all sizes. It helps you schedule appointments, manage team availability, send reminders, and process payments. It integrates with popular calendars, video conferencing tools, and CRM software, like Google Calendar and Zoom. Zoho Bookings offers a free trial and flexible pricing plans to suit different needs.
Who is Zoho Bookings best for
Zoho Bookings is a user-friendly online appointment scheduling software praised for its intuitive interface and seamless integration with other Zoho apps. Users appreciate the automated scheduling and reminders, which help reduce no-shows. However, some users have noted limitations in customization and mobile app functionality. It's a cost-effective solution, especially for businesses already using Zoho products.
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Best for small to medium-sized businesses.
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Ideal for businesses in Healthcare, Finance, Retail, Education, Real Estate, Hospitality, and more.
Zoho Bookings features
| Supported Customers can book appointments based on the provider’s availability. |
| Supported Zoho Bookings supports team scheduling, including round-robin scheduling. |
| Supported Zoho Bookings lets you customize booking pages with themes, logos, and descriptions. |
| Supported Zoho Bookings allows clients to schedule appointments online 24/7. |
| Supported Zoho Bookings supports automated payments for reservations and extras via integrated payment gateways. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Zoho Bookings reviews
We've summarised 58 Zoho Bookings reviews (Zoho Bookings Capterra reviews and Zoho Bookings G2 reviews) and summarised the main points below.
- Easy to set up and use, with an intuitive interface.
- Facilitates online booking and automated scheduling, saving time and effort.
- Excellent integration with other Zoho apps, particularly Zoho Meetings and CRM.
- Provides helpful reminders and notifications to reduce no-shows.
- Cost-effective, especially within a Zoho One subscription.
- Limited customization, especially for visual aspects and themes.
- Mobile app lacks full functionality compared to the website.
- Suboptimal Google Calendar integration; existing entries not recognized for availability.
- Inconsistent syncing with Zoho CRM, primarily one-way from CRM to Bookings.
- Occasional syncing issues between Zoho Bookings and Google Calendar requiring manual resync.
Zoho Bookings pricing
The commentary is based on 9 reviews from Zoho Bookings Capterra reviews and Zoho Bookings G2 reviews.
Zoho Bookings is praised for its affordability, especially as part of the Zoho One suite. It's considered a cost-effective alternative to other scheduling tools, though some find the pricing structure complex and the free version too branded. Users mention the paid version as expensive in some regions.
Users sentiment
Zoho Bookings alternatives
DoodleBetter for basic scheduling needs. Free version available, but with limited features and advertising. Simpler interface, better for one-time polls. Has broader industry applicability, including e-commerce, manufacturing, and government. Zoho Bookings is growing faster.Read more
CalendlyBetter for larger teams due to per-user pricing. A stronger Zoho suite integration is a plus for existing Zoho users. More customizable booking pages are available.Read more
TrafftBetter for government and administrative offices, less suitable for retail. Has a free plan, but users report performance issues and limited customization options. Zoho Bookings is growing significantly faster.Read more
CalendarHeroBetter for individuals and teams focused on productivity through streamlined meeting scheduling. Has a free plan. Zoho Bookings is growing faster.Read more
DayScheduleBetter for users who need WhatsApp integration. Zoho Bookings is growing faster. It has broader industry fit.Read more
Google WorkspaceBetter for larger organizations needing a broader suite of productivity tools. Stronger collaboration features and a more established ecosystem. More positive pricing sentiment. A Zoho Bookings alternative for businesses needing email, cloud storage, and other office tools.Read more
Zoho Bookings FAQ
What is Zoho Bookings and what does Zoho Bookings do?
Zoho Bookings is an online appointment scheduling software for businesses of all sizes. It helps manage appointments, team availability, automated reminders, and payments. It integrates with popular calendars, video conferencing tools, and CRM software, streamlining scheduling and boosting productivity.
How does Zoho Bookings integrate with other tools?
Zoho Bookings integrates with other Zoho apps, Google Calendar, Zoom, and various payment gateways. It also connects with popular calendars and video conferencing tools, enabling streamlined scheduling and communication.
What the main competitors of Zoho Bookings?
Top alternatives to Zoho Bookings include Calendly, Trafft, CalendarHero, and DaySchedule. These competitors offer similar features like online booking, automated reminders, and calendar integrations, catering to businesses seeking efficient appointment scheduling solutions.
Is Zoho Bookings legit?
Yes, Zoho Bookings is a legitimate online appointment scheduling software. It's known for its ease of use and integration with other Zoho apps. However, some users mention limitations with customization and mobile app functionality.
How much does Zoho Bookings cost?
Zoho Bookings pricing information is not available. Contact Zoho or visit their website for product pricing details.
Is Zoho Bookings customer service good?
Zoho Bookings customer service receives mixed reviews. While some users praise the quick and efficient support, others express frustration with unresolved issues and unhelpful responses. Several users mention that their suggestions for improvement seem to be ignored by the developers.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.