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Zeda.io

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Company health

Employee growth
35% decrease in the last year
Web traffic
4% decrease in the last quarter
Financing
July 2022 - $3M

Ratings

G2
4.4/5
(31)
Glassdoor
4.6/5
(45)

Zeda.io description

Zeda.io is a software platform designed for product teams to understand what customers need. It gathers feedback from various sources like surveys and support tickets, then uses AI to analyze that feedback for trends and insights. This helps product managers decide which features to prioritize, build better product roadmaps, and ultimately create products that customers will love. Zeda.io is trusted by major companies and integrates with many existing tools.


Who is Zeda.io best for

Zeda.io is a product management platform that centralizes customer feedback for improved product strategy and roadmapping. Ideal for product managers in small to mid-sized companies, it streamlines feedback analysis and visualization, simplifies roadmap creation, and integrates with popular tools like Jira and Slack. Users praise its intuitive interface and feedback consolidation capabilities, while some find certain features still maturing and the Jira integration needing improvement. It offers a comprehensive plan at $499/month.

  • Best fit for small to mid-sized product teams.

  • Suitable for various industries, but no specific industry data is available.


Zeda.io features

Type in the name of the feature or in your own words tell us what you need
Supported

Zeda.io supports idea evaluation and prioritization with frameworks like RICE, ICE, and Value vs Effort.

Supported

Zeda.io offers extensive integrations, including 7,000+ apps via Zapier and direct integrations with popular tools.

Supported

Zeda.io consolidates feedback from various sources into a unified platform.

Supported

Zeda.io analyzes feedback, visualizes trends, and summarizes key insights in reports.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Ease of Use

Strongly positive
+1

Zeda.io reviews

We've summarised 31 Zeda.io reviews (Zeda.io G2 reviews) and summarised the main points below.

Pros of Zeda.io
  • Intuitive and user-friendly interface for data analysis and visualization.
  • Excellent for collecting and managing feedback from various sources.
  • Streamlined roadmap creation and management.
  • Facilitates seamless team collaboration and communication.
  • Integrates well with various project management tools like Jira and Slack.
Cons of Zeda.io
  • Limited editor functionality, needs more search and filter options.
  • Some functionalities are still maturing, leading to occasional issues.
  • Steep learning curve, especially for non-technical users.
  • Jira integration has formatting issues and can distort requirements.
  • Limited customization options for feedback sections and templates.

Zeda.io pricing

The commentary is based on 1 reviews from Zeda.io G2 reviews.

Zeda.io is considered a cost-effective product management solution with essential features for roadmapping and prioritization. While some users mention it's still under development, its affordability makes it a valuable option for teams seeking a centralized platform.

See the Zeda.io pricing page.

  • Zeda.io has a free trial.

Pricing

499 USD

Access all features with a straightforward, transparent pricing.


Zeda.io alternatives

  • Logo of Olvy
    Olvy
    Better for small to medium-sized businesses, especially SaaS and e-commerce. Easier to use. A Zeda.io competitor and alternative.
    Read more
  • Logo of Qualtrics CoreXM
    Qualtrics CoreXM
    Better for larger enterprises and those in retail, consumer goods, real estate, hospitality, government, automotive, or aerospace industries. Stronger focus on market research with qualitative data analysis and broader industry application makes it a suitable Zeda.io competitor or alternative.
    Read more
  • Logo of Google Workspace
    Google Workspace
    Better for team collaboration and communication with integrated productivity tools. A broader appeal across various industries. More affordable, flexible pricing plans for different business sizes. Stronger in user-friendliness and ease of implementation.
    Read more
  • Logo of Jira
    Jira
    Better for task and project tracking. More suitable for a wider range of industries. Negative sentiment around pricing.
    Read more
  • Logo of UserVoice
    UserVoice
    Better for companies focused on software, ecommerce, or education. A UserVoice alternative for gathering and managing feedback, with easier feedback submission, but potentially confusing admin navigation. Has more established market presence.
    Read more
  • Logo of Verint Voice of the Customer
    Verint Voice of the Customer
    Better for contact centers looking to improve customer experience and efficiency. Suitable for businesses of all sizes, especially mid-size and large enterprises across various industries. Stronger customer support and potentially more cost-effective. Simpler interface for basic reporting.
    Read more

Zeda.io FAQ

  • What is Zeda.io and what does Zeda.io do?

    Zeda.io is a product management platform that helps teams collect, analyze, and act on user feedback. It centralizes feedback from various sources, uses AI to identify trends, and facilitates roadmap prioritization. This enables product managers to build customer-centric products.

  • How does Zeda.io integrate with other tools?

    Zeda.io integrates with over 7,000 apps through Zapier and offers direct integrations with popular tools. This extensive integration capability streamlines workflows and centralizes product development information.

  • What the main competitors of Zeda.io?

    Top alternatives to Zeda.io for product management and customer feedback analysis include Qualtrics CoreXM, Olvy, and UserVoice. These platforms offer similar features for gathering, analyzing, and acting on customer feedback, helping product teams prioritize features and build better roadmaps.

  • Is Zeda.io legit?

    Yes, Zeda.io is a legitimate product used by many product teams. It's known for its user-friendly interface and ability to centralize feedback. However, some users find its editor functionality limited and its learning curve steep. Consider exploring alternatives if these are critical for your workflow.

  • How much does Zeda.io cost?

    Zeda.io costs $499 per month with an annual commitment. This single plan provides access to all features. A 14-day free trial is available to help determine if the product pricing is worth it for your needs.

  • Is Zeda.io customer service good?

    Users praise Zeda.io's proactive and swift customer support. They appreciate the dedicated customer success managers and the team's responsiveness to feedback and feature requests, leading to quick issue resolution.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.