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Olvy description
Olvy is a software tool that helps you gather and understand customer feedback. It pulls feedback from various sources like surveys and support tickets into one central location. Olvy uses AI to analyze this data, identify trends, and summarize key takeaways, saving you time and effort. This allows you to easily see what customers like and dislike about your product, so you can make informed decisions about future development. Olvy is designed for product teams who want to build better products by deeply understanding their users' needs.
Who is Olvy best for
Olvy is a user-friendly feedback analysis platform designed for product teams at small to medium-sized businesses, particularly in software, media, entertainment, or education. It centralizes and analyzes customer feedback from various sources using AI, helping you understand user sentiment and prioritize product improvements. Users praise Olvy's intuitive interface and efficient changelog management, while some note the high price and limited integrations.
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Best for small to medium-sized businesses, especially SaaS companies.
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Ideal for software, media, entertainment, and education companies.
Olvy features
| Supported Olvy uses AI to analyze feedback, including surveys, offering actionable insights. |
| Supported Olvy supports sentiment analysis to categorize user feedback as positive, negative, or neutral. |
| Supported Olvy integrates directly with Slack and HubSpot, and with over 1000 other apps via Zapier. |
| Supported Olvy aggregates data from various sources like Slack, Discord, and Zapier integrations. |
| Supported Olvy supports generating reports with visualizations and summaries of key trends and insights. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Olvy reviews
We've summarised 23 Olvy reviews (Olvy Capterra reviews and Olvy G2 reviews) and summarised the main points below.
- User-friendly interface praised for its sleekness and ease of use.
- Effective changelog and release note management, particularly appreciated for multilingual support.
- AI-powered feedback analysis and summarization saves time and improves product development.
- Robust feedback widget facilitates gathering user ratings, suggestions, and bug reports.
- Excellent customer support, responsive and helpful.
- High pricing, especially for email features and for users in specific regions like Brazil.
- Limited integrations with platforms like Discord and Slack.
- Occasional difficulties understanding user metrics for plan selection.
- AI-powered features, while promising, need further refinement, particularly changelog rewriting.
- Some find the excessive use of emojis unclear and distracting.
Olvy pricing
The commentary is based on 7 reviews from Olvy Capterra reviews and Olvy G2 reviews.
Olvy is praised for its valuable features and reasonable pricing, especially for release note management and feedback collection. However, some reviewers found the pricing a bit high, particularly for smaller businesses or those needing email features. Others suggested regional pricing adjustments.
Users sentiment
See the Olvy pricing page.
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Olvy has a free plan.
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Olvy has a free trial.
Free
Includes 1 Builder, unlimited Release Notes, SEO Settings, analyze up to 25 Feedback, announcement and Feedback Widgets, 1,000 Unique Visitors / Month, add Feedback via Email, and Olvy Chrome Extension. This option is ideal for individuals seeking essential meeting recording and transcription services without any cost.
Essentials
Includes all Free Plan features plus 1 Builder, additional Builders at $25/builder/month, $20/month/integration, analyze up to 100 Feedback, Advanced Customization, 2 Announcement and Feedback Widgets, no Olvy Branding on Widgets, Release Scheduling, Unlimited Visitors, Custom Domain, and Feedback Analysis.
Business
Includes all Essentials Plan features plus 5 Builders, Unlimited Viewers, additional Builders at $25/builder/month, analyze up to 10,000 Feedback, Feedback Summarization, Unlimited Announcement and Feedback Widgets, Unlimited Integrations, Email Subscriptions for Changelog, API Keys and Webhooks, CRM Integrations, Multi-language Support, User Segmentation, and Custom Properties.
Enterprise
Includes all Business Plan features plus Customized Limits, Bulk user import, Single Sign-on / SAML, Audit Logs, Custom Contract and Invoicing, Priority Customer Support, Custom Integrations, Migration from other tools, and White-glove Onboarding.
Olvy alternatives
Qualtrics Customer ExperienceBetter suited for larger enterprises and offers customer journey mapping. A Qualtrics Customer Experience alternative for those looking for broader industry applications. It has more momentum than Olvy.Read more
UserVoiceBetter for larger teams prioritizing customer service and reliable performance. Geared towards established enterprise businesses. Has more momentum than Olvy. More expensive.Read more
Zoho CRMBetter for mid-size to large businesses. Wider industry applicability. Has significantly more momentum. Focuses on comprehensive CRM features and integrations, including workflow automation and account management. Users praise its clean interface, customizability, and affordability. However, watch out for potential data duplication issues, and note that some find the customer support lacking and the mobile app limited. A strong Zoho CRM alternative for those seeking a broader business solution.Read more
FreshdeskBetter for larger orgs needing customer service software. Broader industry applicability. Is growing faster than Olvy. Freshdesk has more established brand recognition and user base.Read more
Qualtrics CoreXMBetter for enterprise customers. Caters to more industries like healthcare, finance, retail, and professional services. Has grown faster recently. Provides advanced features like qualitative insights at scale and end-to-end market research.Read more
IdiomaticGrows faster than Olvy and offers trend analysis. A good Olvy alternative for those seeking AI-powered feedback analysis.Read more
Olvy FAQ
What is Olvy and what does Olvy do?
Olvy is a customer feedback software that centralizes and analyzes feedback from various sources. Its AI-powered analysis identifies trends and summarizes key takeaways, enabling product teams to make data-driven decisions. Olvy is best for small to medium-sized software companies seeking a user-friendly platform to enhance product development.
How does Olvy integrate with other tools?
Olvy integrates with Slack and HubSpot directly. It also connects with over 1000 other apps through Zapier, enabling versatile data aggregation and workflow automation.
What the main competitors of Olvy?
Alternatives to Olvy include Qualtrics CoreXM, Idiomatic, Qualtrics Customer Experience, Syncly, Microsoft Forms, and Zeda.io. These competitors offer similar features such as feedback collection, analysis, and reporting. They cater to various business sizes and offer different pricing models.
Is Olvy legit?
Yes, Olvy is a legitimate software tool for gathering and analyzing customer feedback. It's known for its user-friendly interface and AI-powered analysis capabilities. However, some users find its pricing high and integrations limited. Consider exploring alternatives if these are critical factors for you.
How much does Olvy cost?
Olvy's pricing includes a free plan, Essentials at $60/month, Business at $240/month, and a custom-priced Enterprise plan. Add-ons like extra builders ($25/builder/month) and integrations ($20/month/integration) are also available, offering flexible product pricing for various needs.
Is Olvy customer service good?
Olvy's customer service receives positive feedback, with users highlighting the team's responsiveness and helpfulness in resolving issues and implementing workarounds. Users also appreciate the support provided for setup and integration, particularly for frameworks like Angular.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.