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Qualtrics CoreXM description
Qualtrics CoreXM is a popular survey platform used by many Fortune 500 companies. It provides a comprehensive set of tools to create, distribute, and analyze surveys to gather insights from customers, employees, or the market. With its user-friendly interface, pre-built templates, and advanced features like AI-powered analytics, CoreXM aims to simplify sophisticated research and make it accessible to businesses of all sizes. It helps you understand your audience, get feedback on products or services, and make data-driven decisions. Qualtrics also offers specialized products for customer, employee, product, and brand experience management.
Who is Qualtrics CoreXM best for
Qualtrics CoreXM is a leading survey platform enabling businesses to gather valuable insights from customers, employees, and the market. Its user-friendly interface and advanced analytics empower data-driven decisions. Users praise its flexible design and powerful analytics but note occasional slow performance. Ideal for organizations seeking a robust solution for experience management.
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Best fit for small, medium, and enterprise businesses.
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Strong fit for Healthcare, Finance, Education, Software, Marketing, and Professional Services.
Qualtrics CoreXM features
| Supported Qualtrics CoreXM fully supports sharing surveys via email, allowing customized invitations, scheduling, reminders, and detailed tracking. |
| Supported Qualtrics CoreXM allows users to generate and share QR codes for their surveys, downloadable as PNG files. These QR codes can be customized to include specific parameters or direct respondents to particular survey blocks, offering flexibility for various survey needs. |
| Supported Surveys can be shared on social media platforms like X. |
| Supported Popup surveys are supported via the Pop Over Creative feature. |
| Supported Qualtrics CoreXM allows creating custom surveys, likely including NPS, CSAT, and eNPS. |
| Supported SMS survey invitations are supported but require setup and may incur additional costs. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Qualtrics CoreXM reviews
We've summarised 2510 Qualtrics CoreXM reviews (Qualtrics CoreXM G2 reviews) and summarised the main points below.
- User-friendly interface makes it accessible for users of all skill levels.
- Flexible survey design with a wide variety of question types.
- The tracking feature and built-in templates are very useful.
- Powerful analytics tools provide actionable insights.
- The program sometimes runs a bit slowly, especially when loading data panes.
- Offline capabilities are limited. Instances where a respondent may briefly face internet loss causes a loss of all previously answered questions.
- Integration into Docebo does not function so well.
- The new interface is difficult to navigate and features are hard to find.
Qualtrics CoreXM pricing
The commentary is based on 122 reviews from Qualtrics CoreXM G2 reviews.
Qualtrics CoreXM is praised for its robust features and user-friendly interface. However, many reviewers express concerns about its high cost, particularly for smaller businesses or individual users. While some find the price justified by its advanced capabilities, others suggest exploring alternative solutions if budget is a primary concern.
Users sentiment
See the Qualtrics CoreXM pricing page.
Qualtrics CoreXM alternatives
SurvalyzerBetter fit for banking, insurance, education, and logistics. Has strong data security with ISO 27001 certification. A Qualtrics CoreXM competitor growing faster in employee count.Read more
ProlificBetter for participant verification and recruitment for research. Has stronger momentum and higher user ratings. More focused on academic research and AI development.Read more
Medallia Customer ExperienceBetter for hospitality and automotive. Has strong feedback analysis capabilities but complex onboarding and high cost may be drawbacks. Website traffic is growing faster, but employee growth is slower.Read more
InMoment Experience Improvement (XI) PlatformBetter for ecommerce. Has website traffic growth momentum. Lower ratings on Glassdoor.Read more
LuppaMore focused on employee experience. Has pricing based on employees, not licenses. Growing faster than Qualtrics CoreXM. A Qualtrics CoreXM competitor.Read more
Qualtrics CoreXM FAQ
What is Qualtrics CoreXM and what does Qualtrics CoreXM do?
Qualtrics CoreXM is a robust survey platform enabling businesses to create, distribute, and analyze surveys. Its user-friendly interface, pre-built templates, and AI-powered analytics simplify complex research, helping organizations gather valuable insights from customers and employees to make informed decisions.
How does Qualtrics CoreXM integrate with other tools?
Qualtrics CoreXM integrates with various tools through its open API and pre-built integrations. It connects with CRM, marketing automation, and data visualization platforms, enabling data sharing and streamlined workflows. It also supports social media sharing and email distribution.
What the main competitors of Qualtrics CoreXM?
Top Qualtrics CoreXM competitors include SurveyMonkey, Medallia, and Confirmit. These alternatives offer similar survey creation, distribution, and analytics features, catering to diverse business needs for gathering customer, employee, and market feedback.
Is Qualtrics CoreXM legit?
Yes, Qualtrics CoreXM is a legitimate and widely used survey platform. It's known for its user-friendly interface and robust features, making it a safe and reliable choice for businesses seeking customer insights. However, consider exploring alternatives if pricing is a concern.
How much does Qualtrics CoreXM cost?
Qualtrics CoreXM pricing is not publicly available. Contact Qualtrics sales for a customized quote based on your specific needs and desired add-ons. Is Qualtrics CoreXM worth it? Consider requesting a demo to evaluate its product features.
Is Qualtrics CoreXM customer service good?
Qualtrics CoreXM customer service receives mixed reviews. While many users praise the helpful and responsive support team, others have experienced slow response times or unhelpful advice for complex issues. Some also find the support documentation difficult to navigate.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.