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Zoho Survey description
Zoho Survey is a tool that lets you build online surveys, questionnaires, and polls. It offers ready-made templates and customization options to match your company's branding. You can share surveys through email or social media and collect responses from any device, even offline. Zoho Survey analyzes results with reports and charts and can integrate with other tools like Google Sheets and Zoho's own CRM platform.
Who is Zoho Survey best for
Zoho Survey is a versatile survey platform ideal for businesses of all sizes seeking to collect and analyze feedback. Users praise its ease of use, diverse question types, and mobile accessibility. However, some find the pricing for paid plans high and the free version limiting. Consider Zoho Survey if you need robust survey tools and seamless integration with the Zoho suite but be prepared for potential cost considerations.
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Best for small to enterprise businesses needing robust survey tools.
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A good fit across various sectors, from healthcare to marketing.
Zoho Survey features
| Supported Zoho Survey lets you customize survey theme colors for brand consistency. |
| Supported Zoho Survey allows exporting data to CSV, Excel, PDF, and SPSS formats. |
| Supported Zoho Survey supports gathering feedback via customizable surveys and real-time analysis. |
| Supported Zoho Survey supports branching and skip logic, allowing dynamic surveys based on responses. |
| Supported Zoho Survey allows adding a custom logo for branding. |
| Supported Zoho Survey supports skipping questions based on answers. |
| Supported Zoho Survey integrates with various tools, including Zoho products and some third-party applications. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Zoho Survey reviews
We've summarised 1255 Zoho Survey reviews (Zoho Survey GetApp reviews, Zoho Survey Capterra reviews and Zoho Survey G2 reviews) and summarised the main points below.
- Easy to use and implement, even for beginners.
- Wide variety of question types and customization options.
- Mobile-friendly and accessible on various devices.
- Integrates well with Zoho CRM and other Zoho apps.
- Real-time reporting and data analysis features.
- High pricing for paid plans compared to competitors.
- Free plan has limitations, pushing users to upgrade.
- UI/UX could be more user-friendly.
- Limited customization, especially for templates.
- Difficult to extract individual responses.
Zoho Survey pricing
The commentary is based on 146 reviews from Zoho Survey Capterra reviews, Zoho Survey G2 reviews and Zoho Survey GetApp reviews.
Zoho Survey offers a free plan and a 7-day free trial for the Enterprise plan. Local taxes (VAT, GST, etc.) will be charged in addition to the prices mentioned.
Users sentiment
See the Zoho Survey pricing page.
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Zoho Survey has a free plan.
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Zoho Survey has a free trial.
Zoho Survey alternatives
easyfeedbackBetter for distributing surveys via QR codes and social media. Zoho Survey is growing faster. Easyfeedback users appreciate the ease of use and pre-made templates but dislike the limitations of the free plan and some design aspects.Read more
Qualtrics CoreXMBetter for enterprise customers. More focused on market research. Has AI-powered analytics.Read more
Google WorkspaceBetter for team collaboration and communication through integrated apps like Gmail and Drive. A broader productivity suite, not just surveys. Stronger collaboration features. More user-friendly interface.Read more
JiraBetter for project management, bug tracking, and issue resolution. Suitable for software development teams.Read more
FormsortBetter for creating dynamic, conditional forms. Stronger customer support. More intuitive user interface for basic use cases.Read more
NativeFormsBetter for collecting unlimited responses. Has a simpler drag-and-drop editor. Boasts wider integrations with other business tools. Zoho Survey is growing significantly faster. NativeForms lacks advanced features like question logic and custom domains.Read more
Zoho Survey FAQ
What is Zoho Survey and what does Zoho Survey do?
Zoho Survey is an online survey platform enabling users to create and distribute customizable surveys, polls, and questionnaires. It offers various features such as ready-made templates, branding options, multiple sharing methods, and robust reporting tools. Zoho Survey integrates with other applications and supports offline responses, catering to diverse data collection needs.
How does Zoho Survey integrate with other tools?
Zoho Survey integrates with other tools, including Zoho CRM and other Zoho products. Some third-party integrations are available, enabling data export and workflow automation. It connects with Google Sheets and offers various data export options.
What the main competitors of Zoho Survey?
Top alternatives to Zoho Survey include Qualtrics CoreXM, SurveyMonkey, Typeform, and Google Forms. These competitors offer similar survey creation and distribution features, often with varying pricing structures and advanced analytics capabilities.
Is Zoho Survey legit?
Zoho Survey is a legitimate and safe survey platform. It's known for its ease of use, diverse question types, and mobile-friendly design. However, some users find the pricing for paid plans to be high relative to competitors.
How much does Zoho Survey cost?
Zoho Survey pricing details are not available. Contact Zoho or visit their website for product pricing information to determine if Zoho Survey is worth the investment for your needs.
Is Zoho Survey customer service good?
Zoho Survey's customer service receives mixed reviews. While some users praise the helpful and responsive support team, others have experienced slow response times and difficulties reaching the right person for assistance. Several users mention helpful tutorials and good support for evaluation customers.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.