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Typeform

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Company health

Employee growth
10% increase in the last year
Web traffic
3% decrease in the last quarter
Financing
December 2021 - $187M

Ratings

G2
4.5/5
(730)
Capterra
4.7/5
(808)
Glassdoor
3.4/5
(248)

Typeform description

Typeform is a user-friendly online form and survey builder that helps businesses collect information and engage with their audience. It offers customizable templates and designs, integrations with popular business tools, and features like conditional logic for personalized experiences. Typeform focuses on making forms visually appealing and conversational to increase response rates and gather valuable data. It's a good option for businesses who want a straightforward way to create engaging forms, surveys, quizzes, and polls without technical expertise.


Who is using Typeform?


Who is Typeform best for

Typeform is a user-friendly form and survey builder known for its visually appealing designs and engaging user experience. Perfect for businesses seeking an easy way to collect data and boost customer engagement. Users praise its intuitive interface and seamless integrations, while some note limitations on the free plan.

  • Ideal for small to medium-sized businesses.

  • Suitable for various sectors, including healthcare, finance, and e-commerce.


Typeform features

Type in the name of the feature or in your own words tell us what you need
Supported

Typeform supports quizzes with scoring and different outcomes based on answers.

Supported

Typeform integrates with numerous platforms via Zapier and directly with others, enhancing workflows.

Supported

Typeform offers a wide range of ready-to-use templates, easily customized and integrated with other tools.

Supported

Typeform supports creating forms with conditional logic, including complex nested logic.

Supported

Typeform supports conditional logic called "Logic," allowing forms to adapt based on user input.

Supported

Typeform offers a drag-and-drop form builder for easy form creation.

Supported

Typeform allows creating and distributing surveys and polls for collecting feedback.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.68

Customer Service

Neutral
+0.25

Ease of Use

Strongly positive
+0.94

Reliability and Performance

Rather positive
+0.38

Ease of Implementation

Strongly positive
+0.95

Scalability

Strongly negative
-1

Typeform reviews

We've summarised 1538 Typeform reviews (Typeform Software Advice reviews, Typeform GetApp reviews, Typeform Capterra reviews and Typeform G2 reviews) and summarised the main points below.

Pros of Typeform
  • The user-friendly interface makes form creation easy.
  • Surveys are visually appealing and engaging, leading to high completion rates.
  • Typeform integrates seamlessly with other tools for enhanced workflow.
  • The logic jump feature allows for personalized survey paths.
Cons of Typeform
  • The free plan is very limited, only allowing for 10 responses.
  • Forms occasionally delete questions and responses without warning.
  • Login issues prevent access to response data.
  • The Typeform branding is too prominent and difficult to remove.

Typeform pricing

The commentary is based on 210 reviews from Typeform Capterra reviews, Typeform G2 reviews, Typeform GetApp reviews and Typeform Software Advice reviews.

Typeform's stylish and user-friendly interface is frequently praised in reviews, but its pricing is a common concern. Many users find the free plan too restrictive and the paid plans expensive, especially for smaller businesses or infrequent use. Some suggest exploring alternative form builders offering similar functionality at lower costs.

Users sentiment

Rather negative
-0.68

See the Typeform pricing page.


Typeform alternatives

  • Logo of Formsort
    typeform vs Formsort
    Better for creating dynamic, personalized forms. Well-suited for tech, healthcare, and marketing. Higher rated by users. Pricier than Typeform.
    Read more
  • Logo of Aliveforms
    Aliveforms
    Has grown its team faster. Offers a credit-based pricing model with a free tier and paid options. Supports API integrations, mobile access, and embeds into Wordpress.
    Read more
  • Logo of Jotform
    typeform vs Jotform
    Better suited for enterprise clients and has more momentum. Offers more pre-built templates and a wider variety of form types. Higher rated by users as a Typeform alternative and competitor.
    Read more
  • Logo of Quill Forms
    Quill Forms
    More focused on e-commerce and email marketing integrations. Has significantly more momentum in terms of employee growth. A Typeform competitor and alternative.
    Read more
  • Logo of Tally
    Tally
    More suitable for users seeking a free alternative with unlimited forms and responses. Has significantly more momentum in terms of employee growth. Offers a generous free plan.
    Read more
  • Logo of WPForms
    WPForms
    Better suited for WordPress users. Has a higher average rating and website traffic is growing faster, but employee count is shrinking. More expensive.
    Read more

Typeform FAQ

  • What is Typeform and what does Typeform do?

    Typeform is an online form and survey builder known for its user-friendly interface and engaging designs. It offers customizable templates, integrations with various business tools, and features like conditional logic to create interactive, personalized experiences that boost response rates. It's ideal for businesses seeking a simple way to create visually appealing forms, surveys, quizzes, and polls.

  • How does Typeform integrate with other tools?

    Typeform integrates with numerous platforms, including popular business tools, through Zapier and direct integrations. This enhances workflows by connecting data collection with other essential services. It seamlessly integrates with other tools to improve productivity.

  • What the main competitors of Typeform?

    Top alternatives to Typeform include SurveyMonkey, Google Forms, JotForm, Microsoft Forms, and Wufoo. These competitors offer similar form and survey building capabilities with varying features, pricing, and target audiences.

  • Is Typeform legit?

    Yes, Typeform is a legitimate and safe platform. It's known for its user-friendly interface and engaging forms, making it a popular choice for businesses seeking streamlined data collection. However, users have reported occasional issues with data loss and limited free plan features.

  • How much does Typeform cost?

    Typeform's pricing isn't publicly available. To determine if Typeform is worth the cost for your needs, contact their sales team for a personalized quote.

  • Is Typeform customer service good?

    Typeform's customer service receives mixed reviews. While some users praise the helpful and responsive support team, others have experienced slow response times and unresolved issues. Several negative reviews mention difficulty getting timely support for billing and technical problems.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.