Jotform vs Typeform

by Gralio Feb 27, 2025

Jotform and Typeform are both powerful form builders suitable for mid-sized businesses. Jotform excels in versatility and integrations, while Typeform prioritizes aesthetics and user engagement. Jotform's vast template library and affordability make it attractive for diverse data collection needs, whereas Typeform's conversational approach suits customer-facing interactions and feedback gathering.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 6053 reviews and 60 websites, saving 1 day, 10 hours, 7 minutes of reading.

Jotform

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Typeform

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About

Jotform is a popular online form builder that lets you create and publish various digital forms, from surveys and contact forms to payment and application forms. Used by millions, Jotform offers over 10,000 pre-built templates and integrates with numerous business apps like Salesforce and CRMs. It's known for its ease of use, design flexibility, and ability to streamline data collection for businesses of all sizes.

Typeform is a user-friendly online form and survey builder that helps businesses collect information and engage with their audience. It offers customizable templates and designs, integrations with popular business tools, and features like conditional logic for personalized experiences. Typeform focuses on making forms visually appealing and conversational to increase response rates and gather valuable data. It's a good option for businesses who want a straightforward way to create engaging forms, surveys, quizzes, and polls without technical expertise.

Summary

Main difference

Jotform is better for you if you need a wide variety of form types, extensive integrations, and a larger library of templates. Typeform is better for you if you prioritize visually appealing forms and a conversational user experience.

Relative strengths of Jotform (compared to Typeform)

Offers a broader selection of form types and templates (over 10,000).
Provides extensive integrations with various business apps.
More affordable pricing plans, especially for higher usage limits.

Relative weaknesses of Jotform (compared to Typeform)

Less emphasis on visually appealing design and conversational user experience.
Mobile app experience could be improved.
Limited features in the free plan compared to some competitors.

Who is using Jotform and Typeform?

No data

Justin Ashby

Head of Marketing at Glyphic

Who should use Jotform VS. Typeform

Jotform is a user-friendly online form builder praised for its intuitive drag-and-drop interface and seamless integrations with popular business apps. While some users find the free plan limiting and the mobile app underwhelming, many appreciate the customization options and responsive customer support.

Typeform is a user-friendly form and survey builder ideal for businesses seeking visually appealing, conversational forms. Users praise its ease of use, seamless integrations, and engaging designs that boost completion rates. However, some users have reported occasional data loss and login issues. Typeform's robust security features and custom branding options cater to larger enterprises with complex needs.

Ideal for businesses of all sizes needing online forms for data collection and workflow automation.
A good fit across various sectors, including Healthcare, Finance, Retail, and more.

Best for medium to large businesses (100+ employees) needing advanced features and integrations.
Suitable for most industries, especially those focused on customer engagement and data collection.

Jotform and Typeform features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

Tailored Onboarding

Not supported

Jotform offers automated and personalized onboarding but not with a technical specialist.

Not supported

Typeform offers customizable onboarding forms and integrations, but not dedicated specialist assistance.
Form templates

Supported

Jotform offers a vast selection of customizable form templates.

Supported

Typeform offers a wide variety of customizable form templates.
Variety of forms

Supported

Jotform allows creating various forms such as surveys, polls, quizzes, and order forms.

Supported

Typeform allows creating various forms such as surveys, polls, quizzes, and more.
Unlimited Responses

Not supported

Jotform has monthly submission limits based on the account type.

Not supported

Typeform has response limits based on the chosen plan.
VIP Account Management

Not supported

Jotform does not appear to offer VIP account management with a dedicated CSM.

Supported

Typeform offers VIP account management with a dedicated CSM on the Enterprise plan.
E-Forms

Supported

Jotform supports managing and sending electronic forms, including signatures, for onboarding.

Supported

Typeform offers customizable forms suitable for onboarding, including templates for collecting client and employee information.

Qualities

Value and Pricing Transparency

No data

No data
Customer Service

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Ease of Use

No data

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Reliability and Performance

No data

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Ease of Implementation

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Scalability

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Jotform and Typeform Pricing

No data

See full Pricing page

No data

See full Pricing page

Jotform and Typeform review insights

Users love

Easy to use, intuitive drag and drop interface
Highly customizable forms with a variety of templates and widgets
Seamless integration with popular business apps like Google Sheets and Zapier
Responsive customer support with a helpful knowledge base

The user-friendly interface makes form creation easy.
Surveys are visually appealing and engaging, leading to high completion rates.
Typeform integrates seamlessly with other tools for enhanced workflow.
The logic jump feature allows for personalized survey paths.

Users dislike

The free plan is limited, with a low monthly submission limit
The mobile app is a bit underwhelming
The PDF editor could use more features
Occasional glitches and bugs reported, especially with the mobile app

The free plan is very limited, only allowing for 10 responses.
Forms occasionally delete questions and responses without warning.
Login issues prevent access to response data.
The Typeform branding is too prominent and difficult to remove.

Jotform and Typeform Ratings

G2

4.7/5

(2557)
Capterra

4.7/5

(1965)
Glassdoor

4.2/5

(151)

G2

4.5/5

(740)
Capterra

4.7/5

(808)
Glassdoor

3.4/5

(248)

Company health

Employee growth

22% increase in the last year

10% increase in the last year

Web traffic

8% decrease in the last quarter

3% decrease in the last quarter

Financing

No data

December 2021 - $187M

How do Jotform and Typeform compare in user interface intuitiveness?

Both Jotform and Typeform are praised for their intuitive user interfaces. Jotform is known for its drag-and-drop builder and wide selection of templates, making form creation straightforward. Typeform emphasizes a conversational, visually appealing approach, which users find engaging and easy to navigate. While both aim for ease of use, Typeform's focus on aesthetics and one-question-at-a-time format might be considered more modern and user-friendly for respondents, while Jotform's robust features and customization options could appeal more to users needing complex forms and integrations.

Which product offers better integration with other business productivity tools?

Jotform offers better integration with other business productivity tools. It integrates with numerous business apps like Salesforce and CRMs, along with popular tools like Google Sheets and Zapier. While Typeform also integrates with popular business tools, the specific integrations are not listed, and Jotform's explicit mention of widely used platforms suggests broader integration capabilities.

What are the advantages of Jotform?

Jotform offers a broader selection of pre-built templates (over 10,000) compared to Typeform, catering to a wider range of use cases. It also integrates with a larger number of business applications, enhancing workflow automation. User reviews highlight Jotform's ease of use and drag-and-drop interface as key strengths. While both cater to various business sizes, Jotform receives a "medium" suitability rating for enterprise businesses, suggesting it might offer more robust features or scalability compared to Typeform's "excellent" enterprise rating. This could imply Jotform is better equipped for larger or more complex data collection needs.

What are the disadvantages of Jotform?

Jotform's free plan has limitations, including a low monthly submission limit. Some users have reported occasional glitches and bugs, particularly with the mobile app. The PDF editor has also been cited as needing improvement with additional features. While generally considered easy to use, some users find the mobile app less intuitive than the desktop version.

Alternatives to Jotform and Typeform

Tally

Tally is a free online form builder that lets you create unlimited forms and collect unlimited responses. It's known for being user-friendly, similar to working with a document. You can create various forms like surveys, quizzes, and contact forms, with features like payment collection, logic, and design customization. Tally is privacy-focused, GDPR compliant, and integrates with tools like Google Sheets, Notion, and Zapier. While free for unlimited use with basic branding, a paid Pro version offers additional features and removes Tally branding.

Formsort

Formsort is a form building software designed to help businesses engage with their customers online. It allows you to create dynamic forms that adapt based on user input, such as sign-up flows, surveys, quizzes, and lead qualification forms. Formsort helps you collect only relevant information from each user, leading to a better user experience and more accurate data for your business. It's particularly useful for tailoring questions, creating personalized pathways through the form, and ensuring you're capturing the most valuable information from your audience.

Aliveforms

Aliveforms is a flexible online form builder designed for creating surveys, quizzes, polls, and even presentations. It's user-friendly for beginners while offering powerful features for experienced users. Aliveforms allows you to create smart forms with logic flows, customize themes, and integrate with popular business apps like Zapier and Google Sheets. Data collected through your forms can be easily analyzed or exported. Aliveforms is mobile-friendly, making it accessible from anywhere.

SurveySparrow

SurveySparrow is a survey and experience management platform designed for businesses of all sizes. It helps you create engaging, mobile-friendly surveys like traditional questionnaires, chat-like conversations, and 360° assessments. The platform offers robust reporting and analytics tools to understand customer and employee feedback. SurveySparrow focuses on ease of use with features like a drag-and-drop survey builder, pre-made templates, and integrations with popular business apps. It aims to increase survey response rates and provide actionable insights to improve customer and employee experiences.

Quill Forms

Quill Forms is a tool that lets you build online forms for your website. It's user-friendly and lets you customize templates to make professional looking forms. You can use it for things like contact forms, surveys, or event registrations. Quill Forms also helps you track submissions and understand how people are interacting with your forms. It can even connect to other tools you might use, like email marketing platforms.

Connecteam

Connecteam is an all-in-one employee management app designed for businesses with many deskless employees. It helps you manage daily tasks, schedules, and internal communication all in one place. Features include scheduling and time tracking, task management, communication tools, employee training, and recognition programs. Connecteam is designed to be user-friendly and accessible on mobile devices. It aims to simplify management, improve employee engagement, and increase operational efficiency. Connecteam offers a free plan for up to 10 users, making it accessible for small businesses.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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