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WotNot

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Last updated on

Company health

Employee growth
22% increase in the last year
Web traffic
15% increase in the last quarter

Ratings

G2
4.6/5
(88)

WotNot description

WotNot is a chatbot platform designed to enhance customer interactions and streamline business processes. It enables you to build custom chatbots, without needing any coding skills, to automate tasks such as lead generation, appointment scheduling, and customer support. These chatbots can be deployed across multiple channels, providing 24/7 availability and personalized experiences for your customers. WotNot aims to improve efficiency, reduce response times, and free up your team to focus on complex issues. Over 3,000 businesses worldwide use WotNot to manage and improve their customer interactions.


What companies are using WotNot?

Zydus Hospitals is using WotNot
Zydus Hospitals
Grewal Eye Institute is using WotNot
Grewal Eye Institute
Chevening Awards is using WotNot
Chevening Awards
SonIc is using WotNot
SonIc
GENERAXION is using WotNot
GENERAXION
Kolkata Metro Rail Corporation is using WotNot
Kolkata Metro Rail Corporation
MosquitoZone International is using WotNot
MosquitoZone International
Symphony Limited is using WotNot
Symphony Limited
Escalon Services, Inc.  is using WotNot
Escalon Services, Inc.
smartAI is using WotNot
smartAI
EasyEquities is using WotNot
EasyEquities
Zapier is used by Zydus Hospitals, Grewal Eye Institute, Chevening Awards, SonIc, GENERAXION, Kolkata Metro Rail Corporation, MosquitoZone International, Symphony Limited, Escalon Services, Inc. , smartAI, EasyEquities.

Who is WotNot best for

WotNot is a no-code chatbot platform ideal for small to medium businesses seeking 24/7 customer engagement. Users praise its intuitive interface and seamless integrations, while some note occasional bugs and a limited free trial. It effectively automates lead generation and customer support, freeing up your team for more complex tasks.

  • Best for small to medium-sized businesses.

  • Suitable for various industries.


WotNot features

Type in the name of the feature or in your own words tell us what you need
Supported

WotNot offers 24/7 chatbot availability for continuous customer support.

Supported

WotNot allows users to create and deploy AI chatbots to automate customer interactions.

Supported

WotNot offers a no-code platform for building and deploying chatbots.

Supported

WotNot offers seamless CRM integrations with popular platforms like Salesforce, HubSpot, and Zoho, unifying communication and customer data.

Supported

WotNot qualifies leads via AI chatbots, routing them based on behavior and responses.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.33

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+1

Reliability and Performance

Rather positive
+0.5

Ease of Implementation

Strongly positive
+1

WotNot reviews

We've summarised 88 WotNot reviews (WotNot G2 reviews) and summarised the main points below.

Pros of WotNot
  • User-friendly interface and intuitive bot builder.
  • Excellent and responsive customer support.
  • Seamless integration with websites and multiple messaging platforms.
  • AI Studio simplifies training and deployment of bots.
  • Effective for lead generation and customer engagement.
Cons of WotNot
  • Limited free trial, making it difficult to assess suitability.
  • Occasional bugs and performance lags in the bot builder.
  • Limited customization for the chat widget in the free plan.
  • Steep learning curve for complex bot flows and integrations.
  • Lack of comprehensive documentation and tutorials.

WotNot pricing

The commentary is based on 14 reviews from WotNot G2 reviews.

WotNot offers a free plan with limited functionality. While some users find the pricing affordable and flexible, others feel the paid features are too expensive for small businesses, particularly regarding the limited free trial. Several appreciate the free version for initial exploration.

Users sentiment

Rather negative
-0.33

See the WotNot pricing page.

  • WotNot has a free plan.

Free

$0

Includes 100 chats, 500 AI credits, no-code chatbot builder, and help articles.

Starter

$99/month

Includes everything in the Free plan, plus 5,000 chats, 5,000 AI credits, WhatsApp API, all integrations, outbound bots, and ticketing support.

Premium

$299/month

Includes everything in the Starter plan, plus 10,000 chats, 10,000 AI credits, live chat, HTTP requests, dynamic data, custom answers, AI co-pilot, hide branding, and function calling.

Ultimate

$899/month

Includes everything in the Premium plan, plus 20,000 chats, 20,000 AI credits, professional services, custom integrations, InfoSec & legal review, onboarding & training, account manager, priority support, and account optimization.

Custom

Custom

Offers customized features for enterprise chatbot needs, including audit logs, SSO integration, workspaces, custom dashboard, on-prem installation, and HIPAA compliance.


WotNot alternatives

  • Logo of HubSpot Marketing Hub
    wotnot vs HubSpot Marketing Hub
    Better for inbound marketing and offers broader marketing functionalities beyond chatbots. A WotNot alternative, HubSpot Marketing Hub, is growing slower and has a larger user base. More suitable for various industries including Healthcare, Finance, and E-commerce.
    Read more
  • Logo of Firework
    Firework
    Better for showcasing products with interactive videos. Focuses on video-first customer engagement. Caters to mid-size and enterprise businesses in retail and e-commerce. A WotNot alternative and competitor.
    Read more
  • Logo of SmatBot
    SmatBot
    Better fit for Healthcare, Retail, Manufacturing, Education, Real Estate, Transportation & Logistics, Media & Entertainment, Non-profit & Government, Marketing, and Professional Services. A WotNot competitor with a broader industry focus.
    Read more
  • Logo of BotPenguin
    BotPenguin
    Has grown faster than WotNot and offers a more affordable entry-level paid plan. Users highlight its ease of use for WhatsApp chatbot creation, but note the UI could be improved.
    Read more
  • Logo of ClickUp
    ClickUp
    Better for task management and team collaboration. A WotNot alternative and competitor, ClickUp is a project management solution, not a chatbot platform. ClickUp has broader industry applicability.
    Read more
  • Logo of ActiveCampaign
    ActiveCampaign
    Better for email marketing automation and CRM. Wider industry applicability. A WotNot alternative and competitor, but has less momentum.
    Read more

WotNot FAQ

  • What is WotNot and what does WotNot do?

    WotNot is a no-code chatbot platform that allows businesses to build AI-powered chatbots for customer interactions. It automates tasks like lead generation and customer support, offering 24/7 availability across multiple channels. WotNot integrates with popular CRMs and aims to improve efficiency and customer experience.

  • How does WotNot integrate with other tools?

    WotNot integrates with popular CRM platforms like Salesforce, HubSpot, and Zoho, unifying communication and customer data. It also connects with websites and multiple messaging platforms for broader reach.

  • What the main competitors of WotNot?

    WotNot's main competitors include HubSpot Marketing Hub, SmatBot, Contlo, and Tiledesk. These platforms offer similar chatbot functionalities, AI-powered automation, and integrations for enhanced customer engagement and streamlined business operations.

  • Is WotNot legit?

    Yes, WotNot is a legitimate chatbot platform. It's known for its user-friendly interface and strong customer support. However, some users mention a limited free trial and occasional bugs. If you're considering WotNot, explore alternatives like HubSpot, SmatBot, or Contlo for comparison.

  • How much does WotNot cost?

    WotNot pricing includes a free plan, and paid plans starting at $99/month for Starter, $299/month for Premium, and $899/month for Ultimate. A custom plan is also available for enterprise needs. Is WotNot worth it? The free plan offers basic features, while paid plans offer advanced capabilities like live chat and AI integrations.

  • Is WotNot customer service good?

    WotNot's customer service receives overwhelmingly positive feedback. Users consistently praise the support team's responsiveness, helpfulness, and knowledge. They are lauded for their ability to resolve issues quickly and provide assistance with building and deploying bots.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.