Last updated on
Company health
Ratings
Wingmate description
Wingmate is a customer relationship management (CRM) tool designed for service-based businesses of all sizes. It helps bridge the gap between field teams and sales by enabling field staff to easily capture leads and customer information through a mobile app. This information is then centralized on a dashboard where it can be tracked, managed, and acted upon by sales and management. This leads to better communication, increased sales, and improved customer service. Wingmate aims to simplify CRM and pipeline management, making it easier for businesses to leverage their existing resources and grow their revenue.
What companies are using Wingmate?
Who is Wingmate best for
Wingmate is a CRM designed for service businesses. It simplifies lead capture for field teams with a mobile app that centralizes customer information for sales and management. Users praise the easy-to-use interface and improved communication. However, some dislike the slow lead turnaround time and limited integrations. Wingmate is best for small to medium businesses in various sectors like retail and hospitality, aiming to boost sales and customer service.
-
Best for small to medium-sized businesses.
-
Ideal for businesses in E-commerce, Retail, Consumer Goods, Manufacturing, Real Estate & Construction, Hospitality & Tourism, Transportation & Logistics, Software/IT, Professional Services, and Energy & Utilities.
Wingmate features
| Supported Wingmate's mobile app allows field teams to easily capture leads and customer information. |
| Supported Wingmate enables the creation of highly structured reports for tracking and managing tasks. |
| Supported Wingmate supports capturing data through voice notes for quick reporting. |
| Supported Wingmate integrates with your existing CRM for seamless data flow. |
| Supported Wingmate allows real-time tracking of field team activities and their progress. |
| Supported Wingmate helps convert more leads into sales by providing the right information at the right time. |
Wingmate reviews
We've summarised 89 Wingmate reviews (Wingmate Capterra reviews and Wingmate G2 reviews) and summarised the main points below.
- Easy-to-use mobile app for quick lead capture, especially with the picture-taking feature.
- Facilitates communication and collaboration between field teams and sales.
- Provides incentives for front-line employees to generate leads.
- Simple and intuitive interface, accessible even for non-tech-savvy users.
- Responsive customer support praised for helpfulness and flexibility.
- The turnaround time with submitted leads can be slow, hindering effectiveness.
- Limited CRM integrations require manual data transfer.
- App functionality is less comprehensive than the website dashboard.
- Reporting tools need improvement, especially for date-range filtering and sales breakdowns.
- Occasional bugs and freezing issues reported, particularly with photo uploads and address recognition.
Wingmate pricing
The commentary is based on 1 reviews from Wingmate Capterra reviews.
Wingmate's pricing model includes auto-renewing contracts that some users found inflexible and costly upon cancellation. While the software itself is generally considered well-designed, potential users should be aware of the long-term financial commitment.
Users sentiment
See the Wingmate pricing page.
Wingmate alternatives
GlyphicMore focused on mid-sized businesses and AI-powered sales insights. Has stronger momentum. Primarily for technology companies seeking improved sales team efficiency.Read more
SalesmateBetter for businesses focused on marketing and customer support. Has broader industry applicability, including Automotive, Aerospace & Defence, Healthcare, Wellness & Pharma, Education, Marketing & Advertising, and Media & Entertainment. Salesmate is growing faster than Wingmate in terms of website traffic. Offers a 15-day free trial.Read more
PayacaBetter fit for businesses with field service teams in electrical, plumbing, and HVAC industries. Has fewer features and integrations. Is growing faster but has no user reviews available.Read more
HubSpot Sales HubBetter fit for businesses seeking broader marketing and sales functionalities within a single platform. A HubSpot Sales Hub alternative for those prioritizing a simpler, mobile-first lead capture solution for field teams.Read more
ConductCRMHas fewer features for field teams and lacks a mobile app for lead capture. It also has less momentum and fewer user reviews than Wingmate. ConductCRM is a Wingmate competitor and alternative.Read more
Rubi CRMMore suitable for manufacturing and distribution businesses. Lacks a mobile app for lead capture. Fewer CRM features.Read more
Wingmate FAQ
What is Wingmate and what does Wingmate do?
Wingmate is a CRM tool designed for service-based businesses. It allows field teams to capture leads via a mobile app, centralizing information for sales and management. This streamlines communication and boosts sales through improved lead management and customer service.
How does Wingmate integrate with other tools?
Wingmate offers limited CRM integrations, requiring manual data transfer for some systems. It features a mobile app for lead capture, connecting field teams with sales and management dashboards. However, the app's functionality is less comprehensive than the website version.
What the main competitors of Wingmate?
Top Wingmate alternatives include Salesmate, Payaca, and Salesforce Sales Cloud. Salesmate offers AI-powered sales and marketing automation. Payaca focuses on simplifying CRM for field service businesses. Salesforce Sales Cloud provides robust features and AI insights for sales teams. Other competitors include Flowla, Pipedrive, and HubSpot Sales Hub.
Is Wingmate legit?
Wingmate appears to be a legitimate CRM solution. User reviews highlight its easy-to-use mobile app and improved team communication. However, some users mention slow lead processing times and limited integrations. Consider exploring alternatives if these are critical for your business.
How much does Wingmate cost?
I couldn't find pricing details for Wingmate. For the most current pricing information, I recommend visiting Wingmate's website or contacting their sales team. This will help determine if Wingmate is worth the investment for your needs.
Is Wingmate customer service good?
Wingmate's customer service receives positive feedback. Users describe the support team as responsive, helpful, and flexible, particularly during onboarding and training. However, some users mention slow turnaround times with submitted leads.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.