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vtenext description
vtenext is a cloud-based, open-source CRM designed for mid-sized businesses. It brings all your customer-facing operations — marketing, sales, customer service, and project management — together in one place. vtenext offers tools for managing leads, automating tasks, and tracking customer interactions. It also includes a business process management engine for streamlining workflows. Being open source, vtenext is customizable and can integrate with other business systems.
Who is vtenext best for
vtenext is a cloud-based, open-source CRM ideal for mid-sized businesses in various sectors, especially software, IT, and telecommunications. It centralizes marketing, sales, customer service, and project management. Users praise its intuitive interface, customizable BPM engine, and integrations. However, some find the mobile app and notification system lacking. If you need a flexible, cost-effective CRM and can handle minor limitations, vtenext might be a good fit.
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Best fit for mid-sized businesses.
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Ideal for software, IT, and telecommunications companies, but suitable for various industries.
vtenext features
| Supported Vtenext supports team coordination with shared calendars, chat, and task management tools. |
| Supported VTENext supports lead management with tracking, qualification, and automation. |
| Supported VTENext offers a cloud-based CRM, accessible from anywhere with an internet connection. |
| Supported vtenext offers a ticketing system that centralizes customer interactions for efficient tracking and resolution. |
| Supported vtenext offers a customer self-service portal for ticket management and resource access. |
| Supported VTENext supports sales funnel management by tracking leads and analyzing sales performance. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
vtenext reviews
We've summarised 91 vtenext reviews (vtenext Capterra reviews and vtenext G2 reviews) and summarised the main points below.
- Intuitive user interface and easy to learn.
- Powerful and customizable BPM engine for workflow automation.
- Seamless integration with third-party applications.
- Excellent and responsive customer support.
- Cost-effective solution, especially the open-source version.
- Limited mobile app functionality needs improvement.
- Email/Ticket notification system requires enhancements.
- Manual monitoring of billing and pricing is inconvenient.
- PHP version compatibility limits access for some users.
- Occasional system instability and automatic report failures.
vtenext pricing
The commentary is based on 10 reviews from vtenext Capterra reviews and vtenext G2 reviews.
VTENEXT is praised for its cost-effectiveness and affordable pricing, especially the enterprise version. Users highlight a good cost-benefit ratio and competitive pricing as key advantages. Some customization costs are noted as potentially excessive.
Users sentiment
See the vtenext pricing page.
vtenext alternatives
HubSpot Sales HubBetter for industries like Healthcare, Finance, E-commerce, and others. Pricier, with a negative pricing sentiment. More established, with generally positive reviews mentioning ease of use and integrations, but some users dislike the mobile app and calling features. A HubSpot Sales Hub alternative for those seeking open-source flexibility.Read more
FreshsalesBetter fit for businesses of all sizes. Has AI-powered insights and built-in communication channels. Growing faster.Read more
Apollo.ioBetter for sales teams focused on prospecting and outreach. Has a larger database of contacts and companies. Grows faster than vtenext, and offers a free plan. Data accuracy issues and clunky UI are potential drawbacks reported by some users. A vtenext competitor and alternative.Read more
Dubb: Sales Video System + CRMBetter for sales teams and marketers using video. More suitable for finance, e-commerce, education, real estate, media, marketing, and professional services. Primarily video-based sales and marketing.Read more
HubSpot Marketing HubMore suited for marketing automation and inbound marketing. Has broader industry applicability. Is growing faster in terms of employee growth. Provides a free version, although it is limited.Read more
vtenext FAQ
What is vtenext and what does vtenext do?
vtenext is an open-source, cloud-based CRM for mid-sized businesses. It combines marketing, sales, customer service, and project management into one platform. vtenext offers lead management, task automation, customer interaction tracking, and a business process management engine. It's customizable and integrates with other business systems.
How does vtenext integrate with other tools?
vtenext integrates seamlessly with various third-party applications through its open-source architecture and APIs. This flexibility allows businesses to connect vtenext with existing systems, enhancing data flow and improving overall workflow efficiency. It's particularly beneficial for mid-sized businesses aiming to centralize operations.
What the main competitors of vtenext?
Top alternatives to vtenext include HubSpot Sales Hub, openCRX, and Freshsales. These CRM platforms offer similar features like sales automation, contact management, and reporting, catering to businesses seeking comparable solutions.
Is vtenext legit?
Yes, vtenext is a legitimate open-source CRM. User reviews praise its intuitive interface, customizable BPM engine, and integrations. While some users mention limitations with the mobile app and notifications, vtenext is generally considered a safe and cost-effective CRM solution.
How much does vtenext cost?
I couldn't find pricing information for vtenext. For the most current pricing details, it's best to contact vtenext directly or visit their official website.
Is vtenext customer service good?
Customers praise vtenext's fast and effective support, available via phone and training. They appreciate the helpful and responsive team, highlighting their expertise in resolving issues and providing assistance with customizations and integrations. Some users mention occasional delays in ticket resolution.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.