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VanillaSoft description
VanillaSoft is a sales engagement platform designed to help sales teams contact more leads and close more deals. It offers features like automated dialing, lead routing, and sales tracking, and integrates with popular CRM systems. VanillaSoft is known for its effectiveness in industries like insurance and fundraising, where high-volume outreach is critical. It's a good option for mid-sized companies in the US looking to streamline their sales process and improve team productivity.
Who is VanillaSoft best for
VanillaSoft is a sales engagement platform ideal for mid-sized US businesses in insurance, fundraising, and similar industries. Users praise its intuitive interface, customizable features, and effective auto-dialing. However, some report occasional slowdowns and limited mobile functionality. VanillaSoft integrates with popular CRM systems, helping streamline sales processes and boost team productivity.
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Best for mid-sized companies in the US.
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Ideal for insurance, fundraising, media, software, and non-profits.
VanillaSoft features
| Supported VanillaSoft integrates with popular CRM systems like Salesforce. |
| Supported VanillaSoft supports automated dialing, including progressive and preview dialing. |
| Supported VanillaSoft supports automatic lead routing based on criteria like company size and industry using its Intellective Routing feature. |
| Supported VanillaSoft offers analytics and reporting features for sales performance and team activity. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
VanillaSoft reviews
We've summarised 490 VanillaSoft reviews (VanillaSoft G2 reviews) and summarised the main points below.
- User-friendly interface praised for ease of use and navigation.
- Highly customizable interface for various needs.
- Effective auto-dialing and call routing features.
- Excellent and responsive customer support.
- Useful features for tracking calls, scheduling callbacks, and managing leads.
- Occasional slowness and system freezes reported by some users.
- Limited functionality on mobile devices.
- Notes/comments format can be improved.
- Texting features have limitations, such as not supporting emojis and limited characters per month.
- Inaccurate timezone updating can be problematic.
VanillaSoft pricing
The commentary is based on 11 reviews from VanillaSoft G2 reviews.
VanillaSoft's pricing is generally considered reasonable and a good value, especially for its features and support. Some users mention the cost, particularly for custom reporting, but many feel the return on investment is excellent, even highlighting it as "cost-effective."
Users sentiment
See the VanillaSoft pricing page.
VanillaSoft alternatives
AutokloseBetter fit for small businesses and B2B sales. Offers AI-powered email generation and excels in sales workflow automation.Read more
HubSpot Sales HubBetter for broader industry application. A strong HubSpot VanillaSoft competitor for growing businesses wanting streamlined sales processes and seamless tool integration.Read more
OverloopBetter for smaller businesses focused on LinkedIn and email outreach automation. Overloop leverages AI for lead identification, personalized emails, and meeting scheduling. Users praise its ease of use and LinkedIn integration but note limitations with email deliverability and list customization.Read more
SalesloftBetter fit for Software, IT & Telecommunications. Has stronger momentum. More users rate the software but with slightly lower average ratings.Read more
Dialpad Ai VoiceBetter for businesses needing built-in AI features like transcriptions and call summaries. A more affordable VanillaSoft alternative for smaller budgets. Offers a broader range of integrations with tools like Google Workspace.Read more
VanillaSoft FAQ
What is VanillaSoft and what does VanillaSoft do?
VanillaSoft is a sales engagement platform that streamlines sales processes, especially for mid-sized US companies. It offers auto-dialing, lead routing, sales tracking, and CRM integrations, boosting team productivity and deal closures. It's particularly effective in high-volume outreach industries like insurance and fundraising.
How does VanillaSoft integrate with other tools?
VanillaSoft integrates with popular CRM systems like Salesforce. It also supports automated dialing, lead routing based on specific criteria, and offers sales analytics and reporting features.
What the main competitors of VanillaSoft?
VanillaSoft's main competitors include HubSpot Sales Hub, Ring.io, Salesloft, ActiveCampaign, Close, and Koala. These alternatives offer similar sales engagement and automation features, catering to mid-sized businesses seeking streamlined sales processes and improved team productivity.
Is VanillaSoft legit?
VanillaSoft is a legitimate sales engagement platform. User reviews highlight its user-friendly interface and effective auto-dialing features. While some users mention occasional slowdowns, VanillaSoft is generally considered a safe and reliable option for sales teams.
How much does VanillaSoft cost?
VanillaSoft's sales engagement platform helps boost productivity and sales. While pricing isn't publicly listed, it starts at $110 per month. Contact VanillaSoft for detailed product pricing information. Is VanillaSoft worth it? Contact them to discuss your needs and determine if it's the right fit.
Is VanillaSoft customer service good?
VanillaSoft's customer service receives positive feedback. Users highlight the helpfulness, responsiveness, and knowledge of the support team. They praise the quick response times and efficient problem-solving. While support availability has some limitations outside of business hours, the overall sentiment towards VanillaSoft's customer service is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.