Logo of Ring.io

Ring.io

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Last updated on

Company health

Employee growth
21% decrease in the last year
Web traffic
39% decrease in the last quarter
Financing
December 2012 - $1M

Ratings

G2
4.5/5
(60)
TrustPilot
3.2/5
(1)

Ring.io description

Ring.io is a sales engagement platform designed to help sales teams connect with prospects more effectively. It offers a range of tools, including automated dialing, SMS messaging, email tracking, and call recording, all within a single platform that integrates with popular CRM systems. Ring.io prioritizes ease of use and data-driven insights, allowing sales teams to streamline their workflow, track performance metrics, and improve their sales process. This makes it a suitable option for mid-sized companies in the US looking to enhance their sales outreach and engagement.


What companies are using Ring.io?

Townsquare Interactive is using Ring.io
Townsquare Interactive
Western Michigan University is using Ring.io
Western Michigan University
Brazen is using Ring.io
Brazen
Credibly is using Ring.io
Credibly
Motionsoft is using Ring.io
Motionsoft
Hologic is using Ring.io
Hologic
Zapier is used by Townsquare Interactive, Western Michigan University, Brazen, Credibly, Motionsoft, Hologic.

Who is Ring.io best for

Ring.io is a user-friendly sales engagement platform ideal for mid-sized companies prioritizing sales outreach. Users praise its CRM integrations and call recording. However, some have reported issues with the mobile app and customer service response times.

  • Best for small to mid-sized businesses.

  • Suitable for businesses focused on sales and customer outreach.


Ring.io features

Type in the name of the feature or in your own words tell us what you need
Supported

Ring.io supports email open and click tracking.

Supported

Ring.io offers automated dialing through its Power Dialer feature.

Supported

Ring.io supports automatic recording of inbound and outbound calls.

Supported

Ring.io supports call reporting and analytics, including detailed insights and custom reports.

Supported

Ring.io integrates with Zoho CRM to support lead management, sales automation, and data synchronization.

Supported

Ring.io supports sending and receiving SMS messages for various purposes.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.33

Customer Service

Strongly positive
+0.78

Ease of Use

Strongly positive
+1

Reliability and Performance

Rather positive
+0.64

Ease of Implementation

Strongly positive
+1

Ring.io reviews

We've summarised 60 Ring.io reviews (Ring.io TrustPilot reviews and Ring.io G2 reviews) and summarised the main points below.

Pros of Ring.io
  • Widely praised for its user-friendly interface and ease of setup.
  • Seamless integration with popular CRM systems is a significant advantage.
  • The call recording feature is highly valued, enabling review and quality assurance.
  • The platform is appreciated for its reliability and consistent performance.
  • The 'Magic Fixer' button effectively resolves common issues, ensuring a smooth user experience.
Cons of Ring.io
  • Occasional glitches reported with the web phone app and live monitoring features.
  • Some users find the customer service response times slow, with delays experienced.
  • Some users have reported issues with the reliability and uptime of the service.
  • The mobile app's functionality is considered limited by some users.
  • The lack of a text messaging feature within the mobile app is a drawback for some users.

Ring.io pricing

The commentary is based on 12 reviews from Ring.io G2 reviews.

Ring.io's pricing is generally considered competitive and a good value, especially for smaller businesses. While some users find certain features require upgrades and others experienced unexpected costs, many highlight its affordability compared to alternatives. The consensus is that Ring.io offers powerful features at a reasonable price.

Users sentiment

Rather positive
+0.33

See the Ring.io pricing page.

  • Ring.io has a free plan.

  • Ring.io has a free trial.

Free

0

This plan offers basic features with monthly limits. It includes a power dialer, voicemail drop, SMS/MMS, and multi-channel sequences.

Solo

1,500

This plan provides unlimited calling, texting, and emailing, along with enhanced support.

Champion

0

This plan offers all the benefits of the Solo plan but is available for free to qualifying individuals.

Startup

90

This plan is suitable for teams of 2-10 users and includes features like power dialer, voicemail drop, SMS/MMS, call recording, video postcards, and multi-channel sequences.

Growth

120

Designed for teams of 5-50 users, this plan includes all Startup plan features and adds RingLocal, AutoAnswer Detect, BulletProof Caller ID, video conference rooms, and data-driven non-linear sequences.

Enterprise

Custom

This plan caters to teams of 30 or more users and provides advanced features such as SuperPremium RingLocal, InstaCall, custom routing, call center queues, and advanced reporting.


Ring.io alternatives

  • Logo of Klenty
    Klenty
    Better for B2B sales teams, especially SaaS. Has broader industry fit, including Healthcare, Finance, E-commerce, and more. Offers more communication channels including phone, LinkedIn, and SMS. Is growing faster in terms of web traffic and employee count.
    Read more
  • Logo of Aloware
    Aloware
    Better for smaller businesses. A Ring.io alternative focused on US-based contact centers with AI-powered voice analytics.
    Read more
  • Logo of Overloop
    Overloop
    Better for LinkedIn outreach and automation. Offers AI-powered features for lead identification and personalized emails.
    Read more
  • Logo of HubSpot Sales Hub
    HubSpot Sales Hub
    Better for larger businesses and a wider range of industries. Offers more robust features, including deal management, workflow automation, and content sharing. Stronger customer service and ease of use, though pricing can be a concern. A good Ring.io competitor and alternative.
    Read more
  • Logo of VanillaSoft
    VanillaSoft
    Better fit for industries like finance, retail, education, and media. Known for strong customer support and a highly customizable interface. Has more momentum currently.
    Read more
  • Logo of Kixie PowerCall & SMS
    Kixie PowerCall & SMS
    Better fit for companies of all sizes. Wider industry applicability including Healthcare, Finance, Education, Real Estate, Hospitality, Software/IT, Legal, Marketing, and Professional Services. Has grown its employee base more rapidly.
    Read more

Ring.io FAQ

  • What is Ring.io and what does Ring.io do?

    Ring.io is a sales engagement platform that streamlines sales workflows. It offers automated dialing, SMS messaging, email tracking, call recording, and CRM integrations. Ring.io is user-friendly, boosts productivity, and provides data-driven insights, making it ideal for mid-sized companies focused on sales outreach.

  • How does Ring.io integrate with other tools?

    Ring.io integrates with popular CRM systems like Zoho CRM, enabling lead management, sales automation, and data synchronization. It also supports email tracking, enhancing sales outreach and engagement efforts.

  • What the main competitors of Ring.io?

    Top Ring.io alternatives include Aloware, Klenty, Kixie PowerCall & SMS, VanillaSoft, Nextiva, and Accord. These competitors offer similar sales engagement features like automated dialing, SMS messaging, and CRM integrations, catering to various business sizes and needs.

  • Is Ring.io legit?

    Yes, Ring.io is a legitimate sales engagement platform. It's known for its user-friendly interface, CRM integrations, and call recording features. While some users report occasional glitches and slow customer service, many praise its reliability and ease of use. Consider exploring alternatives if those concerns are critical for your business.

  • How much does Ring.io cost?

    Ring.io offers a Free plan, along with paid options. The Solo plan is $1500, while the Champion plan is free for qualifying individuals. For teams, the Startup plan is $90, and the Growth plan is $120. Enterprise pricing is custom. Contact Ring.io for specific Enterprise product pricing.

  • Is Ring.io customer service good?

    Ring.io's customer service receives positive feedback. Users highlight the helpful and responsive support team, quick resolution of issues, and the "Magic Fixer" button for self-service troubleshooting. While some users mention slow response times, the overall sentiment towards customer service is favorable.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.