Logo of Kixie PowerCall & SMS

Kixie PowerCall & SMS

Website LinkedIn

Last updated on

Company health

Employee growth
19% increase in the last year

Ratings

G2
4.7/5
(675)
Glassdoor
4.3/5
(12)

Kixie PowerCall & SMS description

Kixie PowerCall & SMS is a sales engagement platform designed to improve sales team productivity. It offers a suite of features including automated calling and texting, CRM integration, and AI-powered tools. Kixie's focus is on boosting sales performance for businesses of all sizes by streamlining workflows and providing valuable insights. The platform is known for its ease of use, reliability, and ability to integrate with popular CRMs like HubSpot and Salesforce. Kixie promises to accelerate revenue by enabling sales teams to connect with more leads and close deals faster.


Who is Kixie PowerCall & SMS best for

Kixie PowerCall & SMS is tailored for revenue teams, especially in sales and marketing, seeking to boost productivity. We find that Kixie is easy to use, integrates well with CRMs like HubSpot and Salesforce, and helps teams connect with more leads. Keep in mind that some users have reported occasional glitches and audio issues, so test it out during the free trial to make sure it works for you!

  • Great for companies of all sizes—from startups to large enterprises—looking to boost sales team productivity and streamline workflows.

  • In our experience, Kixie is a strong fit for the software, IT, telecommunications, and marketing/advertising industries.


Kixie PowerCall & SMS features

Supported

Power Dialer: Kixie’s progressive PowerDialer automatically calls leads one-at-a-time, without manual dialing, and only connects agents to answered calls. This can increase talk time by up to 400%.

Supported

CRM Integrations: Kixie integrates natively with leading CRMs like Salesforce, HubSpot, and Pipedrive, automatically logging all call and SMS activity, which eliminates manual data entry and provides a holistic view of customer interactions.

Supported

SMS Campaigns & 2-way SMS/MMS: Kixie offers automated SMS campaigns, enabling businesses to send targeted messages to their contacts, which helps to improve engagement and drive conversions. The platform also supports 2-way SMS/MMS allowing agents to have personalized conversations with customers, answer questions, and resolve issues efficiently.

Supported

Inbound Call Routing: Kixie offers inbound call routing that ensures calls are directed to the right agent or department, reducing wait times and improving customer satisfaction.

Supported

Call Automation: Kixie automates call logging in your CRM, provides warm transfers, and allows agents to send text messages during calls, streamlining the sales process and improving efficiency.

Supported

Analytics & Reporting: Kixie's analytics and reporting tools provide insights into call performance, agent productivity, and campaign effectiveness, helping businesses make data-driven decisions.

Supported

Multi-line Power Dialer: With Multi-line Power Dialer, dial up to 10 leads at a time while AI-Powered Machine Detection skips voicemails and IVRs.

Supported

Team SMS: Respond faster with shared SMS inboxes. Teams collaborate better and learn faster with internal notes.

Supported

Connection-Boost: AI-powered local presence dialing with progressive Caller ID and “Spam Risk” prevention built in.

Supported

Conversation Intelligence: Kixie offers Conversation Intelligence to Track keywords, phrases, sentiment analysis, and more, with AI-generated call summaries synced to your CRM.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.17

Customer Service

Strongly positive
+0.92

Ease of Use

Strongly positive
+0.84

Reliability and Performance

Neutral
+0.24

Ease of Implementation

Strongly positive
+0.73

Scalability

Strongly positive
+0.75

Kixie PowerCall & SMS reviews

We've summarised 682 Kixie PowerCall & SMS reviews (Kixie PowerCall & SMS TrustPilot reviews and Kixie PowerCall & SMS G2 reviews) and summarised the main points below.

Pros of Kixie PowerCall & SMS
  • Seamless HubSpot integration
  • Fast and responsive customer support
  • Appreciates the "Connection Boost" for improved contact rates
  • User-friendly interface and easy navigation
Cons of Kixie PowerCall & SMS
  • Occasional glitches require restarting the extension or app
  • Some users find the interface unintuitive and require training
  • The mobile app is glitchy and less functional than the web version
  • Audio issues, including occasional bad VoIP lines and volume settings

Kixie PowerCall & SMS pricing

The commentary is based on 52 reviews from Kixie PowerCall & SMS G2 reviews and Kixie PowerCall & SMS TrustPilot reviews.

We find that Kixie's pricing is generally considered reasonable and a good value, especially for its features. Some users have noted the pricing structure could be simpler and more flexible, particularly for smaller businesses. Overall, most feel it's a worthwhile investment.

Users sentiment

Neutral
+0.17

See the Kixie PowerCall & SMS pricing page.

  • Kixie PowerCall & SMS has a free trial.


Kixie PowerCall & SMS alternatives


Kixie PowerCall & SMS FAQ

  • What is Kixie PowerCall & SMS and what does Kixie PowerCall & SMS do?

    We find that Kixie PowerCall & SMS is a sales engagement platform that helps boost sales team productivity. It offers automated calling and texting, integrates with popular CRMs, and provides AI-powered tools for insights and streamlined workflows. We believe it's a valuable tool for sales teams looking to connect with more leads and close deals faster.

  • How does Kixie PowerCall & SMS integrate with other tools?

    Kixie PowerCall & SMS integrates directly with popular CRMs like Salesforce, HubSpot, and Pipedrive. This integration automatically logs call and SMS activity, eliminating manual data entry. It also offers other integrations to enhance functionality and streamline workflows.

  • What the main competitors of Kixie PowerCall & SMS?

    We find that Kixie PowerCall & SMS has several strong competitors including JustCall, Bearworks, Adversus, Call IQ, Close, and CallTools. These alternatives offer similar features such as automated dialing, CRM integrations, and sales engagement tools.

  • Is Kixie PowerCall & SMS legit?

    We find Kixie PowerCall & SMS to be a legitimate platform. It's well-reviewed on G2 and generally receives positive feedback for features like HubSpot integration and customer support. However, we've also noted some user concerns about occasional glitches and audio issues.

  • How much does Kixie PowerCall & SMS cost?

    Kixie offers a 7-day free trial but doesn't publicly list pricing for its four plans: Integrated, Professional, Outbound PowerDialer, and Ultimate Revenue. Contact their sales team for specific pricing details.

  • Is Kixie PowerCall & SMS customer service good?

    We find that Kixie's customer service is generally praised for being responsive and helpful. Support staff are quick to address issues, often within minutes. While a few users have mentioned occasional difficulty reaching support, the overwhelming majority report positive experiences.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

NEW: Introducing Gralio Screen Buddy

An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.

For Individuals
Streamline your daily tasks, get helpful AI tips, and find the right tools for your workflow.
For Businesses
See how your team really works, uncover automation opportunities, and get software recommendations tailored to your processes.