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Twitter description
Twitter, now known as X, is a social media platform where users share short, real-time public messages called "tweets". With millions of active users, businesses can use Twitter to connect with customers, share news and updates, and build brand awareness.
Who is using Twitter?
Who is Twitter best for
Twitter, now X, is a microblogging platform ideal for real-time news and updates. Users praise its ease of use and real-time features, but some dislike the recent rebranding and premium pricing. Best for businesses of all sizes across diverse industries seeking to engage with customers and build brand awareness.
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Best for small, medium, and enterprise businesses.
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Suitable for various industries, including healthcare, finance, e-commerce, retail, and more.
Twitter features
| Supported Users can follow other users to see their content in the home timeline. |
| Supported Twitter allows public commenting on posts, also known as tweets. |
| Supported Twitter allows muting users to hide their content without unfollowing. |
| Supported Twitter supports reactions to direct messages with emojis. |
| Supported Twitter allows users to personalize their profiles with images, bio, location and pinned tweets. |
| Supported Twitter supports direct messages, allowing private conversations between users. |
| Supported Twitter allows sharing content on its own platform. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Twitter reviews
We've summarised 1960 Twitter reviews (Twitter Software Advice reviews, Twitter GetApp reviews, Twitter Capterra reviews and Twitter G2 reviews) and summarised the main points below.
- Real time news is helpful
- Lots of people still on Twitter/X
- Easy to use
- Tweets reflected in sprinkler in real time
- Option to select the tweet handle to reply with
- Character limit should not be there
- Recent change in Twitter logo bird to alphabet- X
- Premium subcriptions are too costly
- Search feature is inefficient
Twitter pricing
The commentary is based on 90 reviews from Twitter Capterra reviews, Twitter G2 reviews and Twitter GetApp reviews.
While Twitter/X is praised for its ease of use and real-time updates, numerous reviews express concern over the cost of premium subscriptions and verification. Many feel the pricing is too high, especially given the limitations placed on free users and the perceived lack of added value.
Users sentiment
Twitter alternatives
twitter vs FacebookBetter for connecting with a broader audience and building communities. More versatile content sharing options. Has more momentum currently as a Twitter alternative.Read more
YeswareBetter for sales teams using Salesforce. Focuses on email outreach, tracking, and integration with Salesforce, unlike Twitter's focus on public social media engagement.Read more
Instagram for BusinessBetter for visual marketing and reaching younger audiences. Has a robust advertising platform and shoppable posts. Growing faster than Twitter, a strong Twitter competitor and alternative.Read more
TweetAI.comBetter for generating tweets, threads, and replies using AI. Also offers a Chrome extension for easy access. A Twitter/X alternative focused on boosting engagement.Read more
twitter vs TumblrBetter for community building and content sharing. Has higher user ratings and is growing faster. A strong Twitter/X alternative for creative individuals and businesses.Read more
SnapchatBetter for reaching a younger demographic. Focuses on visual, ephemeral content with AR filters. Has more momentum currently.Read more
Twitter FAQ
What is Twitter and what does Twitter do?
Twitter, now X, is a social media platform for sharing short public messages called "tweets." It enables real-time communication and fosters connections among millions of users. Businesses leverage Twitter to engage customers, share updates, and build brand awareness. However, some users dislike recent changes, including the rebranding and pricing.
How does Twitter integrate with other tools?
Twitter, now X, integrates with various tools through its API. This allows businesses to schedule tweets, analyze performance, and manage social media campaigns alongside other platforms. It also works with numerous third-party apps for enhanced functionality.
What the main competitors of Twitter?
Alternatives to Twitter/X include Instagram for Business, TweetAI.com, Snapchat, Tumblr, Facebook, and Hootsuite. These platforms offer similar functionalities like sharing updates, engaging with audiences, and running advertising campaigns. Each caters to different demographics and content formats, providing diverse options for social media marketing.
Is Twitter legit?
Yes, Twitter (now X) is a legitimate social media platform. It's widely used for real-time news and information sharing but is undergoing changes. Some users find the platform easy to use and appreciate the real-time features but dislike recent changes and the cost of premium subscriptions.
How much does Twitter cost?
There is no pricing information available for Twitter. It is recommended to check their official website for the latest details on product pricing and whether it is worth the cost.
Is Twitter customer service good?
Twitter's customer service receives negative feedback. Users report difficulties getting responses to complaints, account access issues, and unhelpful support interactions. While some have positive experiences, many find the support lacking and unresponsive.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.