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PowerReviews description
PowerReviews helps businesses collect and display customer reviews and other user-generated content. This content can be used to increase sales, improve products, and understand customer experience. They offer tools for collecting reviews, displaying them effectively, and analyzing the data. PowerReviews focuses on serving large and growing businesses in various industries. They are known for their extensive analysis features and integrations with other e-commerce platforms.
Who is PowerReviews best for
PowerReviews is a robust review platform for businesses seeking to leverage user-generated content. Its comprehensive suite of tools allows for efficient review collection, analysis, and display. Users praise its helpful customer support and insightful analytics. Some users find the platform's navigation cumbersome and desire more customization options. PowerReviews is best for medium to large companies in industries like e-commerce and retail.
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Best for medium-sized to enterprise-level businesses.
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Ideal for e-commerce, retail, consumer goods, manufacturing, and software companies.
PowerReviews features
| Supported PowerReviews offers reporting and analytics tools with interactive dashboards and custom reports. |
| Supported PowerReviews offers automated email requests for collecting customer reviews. |
| Supported PowerReviews supports review moderation, including approving or rejecting reviews. |
| Supported PowerReviews supports review syndication, enabling sharing across retailer websites. |
| Supported PowerReviews offers customizable widgets and tools to display reviews. |
| Supported PowerReviews supports shoppable UGC galleries through social curation and syndication. |
PowerReviews reviews
We've summarised 191 PowerReviews reviews (PowerReviews G2 reviews) and summarised the main points below.
- Responsive and helpful customer support and account management.
- Easy implementation and integration with various platforms.
- Valuable analytics and reporting features, particularly for customer sentiment analysis.
- Effective review syndication capabilities, boosting visibility and conversion.
- Comprehensive suite of tools, including reviews, Q&A, and user-generated content (UGC).
- Limited retailer network for review syndication.
- Backend platform/dashboard can be unintuitive and cumbersome to navigate.
- Occasional bugs and slow loading times within the platform, especially for analytics dashboards.
- Limited customization options, especially for visual aspects and email templates.
- Moderation workflow can be inefficient, lacking features like in-line comments and better image moderation.
PowerReviews alternatives
BazaarvoiceBetter suited for Healthcare, Wellness & Pharma, Education, Transportation & Logistics, Media & Entertainment, Marketing & Advertising, Professional Services, and Automotive, Aerospace & Defence. Has growing momentum based on employee growth. Users report a more comprehensive suite of tools and wider retailer network for review syndication. However, users dislike the clunky interface, slow customer support, and high pricing. A PowerReviews competitor and alternative.Read more
PartnerStackBetter for B2B SaaS companies wanting to scale partner programs. Focuses on partner recruitment, activation, and tracking. Serves a wider range of industries including healthcare, finance, and marketing. Has more momentum in employee growth.Read more
impact.comBetter for managing all types of marketing partnerships, not just reviews. Focuses on partnership management, automation, and fraud prevention. Caters to a wider range of industries, including Manufacturing, Education, Media & Entertainment, Marketing & Advertising. Higher ratings on G2. Users praise its user-friendly interface, in-depth data analysis, and flexible platform. However, some users report issues with inaccurate tracking and slow customer support. Negative pricing sentiment.Read more
Verint Voice of the CustomerBetter for understanding customer experience and improving customer interactions. A PowerReviews alternative focused on feedback analysis from various channels, with strong customer support and ease of use. G2 ratings suggest Verint Voice of the Customer may be better received by users.Read more
Reviews.ioBetter for smaller businesses. Focuses on Google Seller Ratings and offers more flexible review collection methods. Has a free plan but is growing slower.Read more
AwinBetter for affiliate marketing programs. Caters to a wider range of industries, including healthcare, media & entertainment, and marketing & advertising. PowerReviews alternative. Awin competitor.Read more
PowerReviews FAQ
What is PowerReviews and what does PowerReviews do?
PowerReviews is a platform that helps businesses collect, display, and analyze customer reviews and user-generated content. It offers tools for review collection, moderation, syndication, and display, plus robust analytics. PowerReviews is ideal for growing businesses wanting to leverage customer feedback to improve products and boost sales.
How does PowerReviews integrate with other tools?
PowerReviews integrates with various e-commerce platforms, including popular shopping carts and other marketing tools. This allows businesses to seamlessly collect, display, and analyze customer reviews within their existing workflows. It also supports review syndication.
What the main competitors of PowerReviews?
Top alternatives to PowerReviews include Bazaarvoice, Reviews.io, and Birdeye. These platforms offer similar features for collecting, managing, and displaying customer reviews and user-generated content, catering to businesses of all sizes across various industries. They aim to help enhance brand reputation, boost sales, and improve customer experience.
Is PowerReviews legit?
Yes, PowerReviews is a legitimate platform used by many businesses for reviews and user-generated content. They are known for robust analytics and integrations, though some users find the platform's interface cumbersome and desire more customization options. For additional options, consider Bazaarvoice.
How much does PowerReviews cost?
PowerReviews doesn't publicly disclose pricing information. Contact their sales team for a customized quote based on your specific product needs and business requirements.
Is PowerReviews customer service good?
PowerReviews customers generally praise the helpful and responsive customer service and account management teams. While some find the platform's interface occasionally cumbersome, the readily available support mitigates this issue. Overall, customers appreciate the proactive communication and efficient problem-solving.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.