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impact.com description
Impact.com is a software platform designed for managing all types of marketing partnerships in one place, including affiliates, influencers, and customer referrals. It helps businesses find partners, track their performance, make payments, and protect against fraud. This allows companies to streamline their partnership programs, reduce manual work, and get more value from their partnerships. Impact.com is trusted by many well-known brands, from small businesses to large enterprises.
Who is impact.com best for
Impact.com streamlines marketing partnerships, from affiliates and influencers to referrals. Its user-friendly interface and in-depth reporting are praised, while some users mention issues with tracking accuracy and customer support. Best for businesses focused on e-commerce and affiliate marketing.
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Ideal for small, medium, and large businesses.
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Best fit for E-commerce, Retail, Consumer Goods, and Marketing & Advertising.
impact.com features
| Supported Impact.com streamlines influencer collaboration with features for communication, campaign management, and content optimization. |
| Supported Impact.com automates and manages payouts to affiliates based on performance. |
| Supported Impact.com offers robust partner performance tracking with detailed reports on various metrics. |
| Supported Impact.com tracks influencer campaign performance and measures key metrics. |
| Supported Impact.com uses machine learning and other methods to prevent click and impression fraud. |
| Supported Impact.com offers a centralized portal with sales tools, marketing materials, and training resources. |
| Supported Impact.com offers tools to manage affiliate programs, including onboarding, tracking, and optimization. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
impact.com reviews
We've summarised 837 impact.com reviews (impact.com G2 reviews) and summarised the main points below.
- User-friendly interface that is easy to navigate.
- Provides in-depth data analysis and reporting features.
- Offers a wide range of partnership opportunities.
- Flexible and customizable platform that can be tailored to specific needs.
- Inaccurate tracking data leads to missed or incorrect payments for some affiliates.
- Limited search functionality makes it hard to find specific partners.
- Slow loading times and occasional system crashes disrupt workflow.
- Difficulty getting responses from customer support, especially for complex issues.
impact.com pricing
The commentary is based on 87 reviews from impact.com G2 reviews.
Impact.com's pricing is generally considered expensive, especially for smaller businesses or additional features. Some reviewers find the core offering a bargain, while others struggle with high costs and complex pricing tiers. Withdrawal and payment processing fees are also a common complaint.
Users sentiment
See the impact.com pricing page.
impact.com alternatives
impact-com vs PartnerStackBetter fit for B2B SaaS companies. Has a partner recruitment tool. Grows faster than impact.com.Read more
Brevo Transactional EmailBetter for sending transactional emails like order confirmations and password resets. Easier to use, with better customer support and more positive pricing sentiment.Read more
impact-com vs ReditusBetter fit for B2B SaaS companies seeking affiliate marketing growth. Provides a dedicated marketplace to connect with affiliates, simplifying partner program management. Offers a free plan, unlike impact.com. Reditus is growing faster.Read more
TUNEBetter suited for mid-size and large businesses focused on marketing and advertising. Offers more customization through its API. However, some users find the interface outdated and reporting cumbersome. impact.com alternative. TUNE competitor.Read more
BirdeyeBetter for multi-location businesses and local brands. More focused on reputation management and customer experience. Caters to industries like healthcare, real estate, and finance. Has features for review generation and social media integration. Is growing faster.Read more
impact.com FAQ
What is impact.com and what does impact.com do?
impact.com is a partnership management platform that streamlines affiliate, influencer, and referral programs. It offers tools for partner discovery, performance tracking, payment processing, and fraud prevention, helping businesses maximize their partnership ROI. It's known for its user-friendly interface and comprehensive data analysis capabilities.
How does impact.com integrate with other tools?
impact.com integrates with various tools, including Google Analytics, Shopify, and Salesforce, to streamline workflows. It offers a centralized platform and robust APIs, enabling seamless data flow and enhanced marketing campaign management. This allows businesses to connect their existing tools and optimize their partnership strategies.
What the main competitors of impact.com?
Top alternatives to impact.com include Everflow, Tracknow, and Partnerize. These platforms offer similar features for managing partnerships, tracking performance, and optimizing affiliate programs. Everflow is known for its comprehensive tracking and analytics, Tracknow focuses on ease of use and customization, and Partnerize is recognized for its enterprise-grade solutions.
Is impact.com legit?
Impact.com is a legitimate platform trusted by many brands for managing marketing partnerships. It offers valuable features like influencer collaboration and fraud prevention. However, some users report issues with inaccurate tracking and customer support responsiveness. Consider these factors when evaluating if impact.com is safe and right for you.
How much does impact.com cost?
Impact.com doesn't publicly disclose its pricing. To get pricing details for impact.com's partnership management software, you will need to contact their sales team for a customized quote.
Is impact.com customer service good?
Impact.com's customer service receives mixed reviews. While many users praise the helpful and responsive support team, others have experienced slow response times and difficulty resolving complex issues. Some users find the support team knowledgeable and friendly, while others have had less positive interactions.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.