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Paycom description
Paycom is an all-in-one HR and payroll software designed for mid-sized and larger companies. It offers a range of features including payroll, time and attendance, benefits, talent management, and HR reporting, all within a single database. Paycom emphasizes automation, particularly with its employee-driven payroll feature, Beti, aiming to reduce manual work for HR teams. It also highlights its dedicated customer service and robust security measures.
Who is Paycom best for
Paycom is a comprehensive, all-in-one HR and payroll software ideal for mid-sized to large businesses. Users praise its ease of use, responsive customer support, and the comprehensive suite of tools. Some users mention difficulty with time entry for certain employee types and mobile app limitations. Paycom offers automated payroll, robust reporting, and benefits administration all within a single platform.
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Best fit for mid-sized to large companies seeking to streamline HR and payroll.
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Suitable for most industries, particularly those focused on employee management and automation.
Paycom features
| Supported Paycom supports talent management, including performance management and learning and development. |
| Supported Paycom streamlines benefits administration, allowing employees to manage their plans. |
| Supported Paycom offers customizable reports on employee data, time off, and performance. |
| Supported Paycom automates payroll, including salary calculations, tax deductions, and compliance. |
| Supported Paycom automates time tracking, eliminating manual entry and reducing errors. |
| Supported Paycom automates payroll, tax calculations, and payments, ensuring accuracy and timeliness. |
| Supported Paycom supports time tracking, scheduling, and payroll calculations. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Paycom reviews
We've summarised 2124 Paycom reviews (Paycom Software Advice reviews, Paycom GetApp reviews, Paycom TrustPilot reviews, Paycom Capterra reviews and Paycom G2 reviews) and summarised the main points below.
- Ease of use and user-friendly interface for most.
- Excellent customer support, particularly responsiveness of dedicated specialists.
- Comprehensive HR functions all in one place, including payroll, time and attendance, benefits, talent management, and reporting.
- Employee-driven payroll feature (Beti) simplifies timekeeping and payroll processing.
- Robust reporting features and availability of customized reports.
- Lack of texting capabilities for current employees.
- Does not use prenote for Direct Deposits.
- Difficult time entry for some types of employees (e.g., group fitness instructors paid per class).
- Some find the mobile app difficult to use, especially those without smartphones.
- No ability to set a future hire date without adding the employee to payroll.
Paycom pricing
The commentary is based on 107 reviews from Paycom Capterra reviews, Paycom G2 reviews, Paycom GetApp reviews and Paycom Software Advice reviews.
Paycom's pricing is generally considered higher than some competitors, but many reviewers found it a worthwhile investment due to its comprehensive features and time-saving automation. Some noted unexpected fees and a complex pricing structure, while others felt the cost was reasonable for the value received.
Users sentiment
Paycom alternatives
paycom vs isolvedBetter rated by users. More focused on serving mid-sized businesses with 50-1000 employees. Has AI powered employee experience features.Read more
Workforce ManagerBetter for businesses focused on hourly workers. Grows significantly faster.Read more
paycom vs TMetricBetter for time tracking and employee monitoring. A Paycom alternative geared towards businesses of all sizes.Read more
WorkzoomBetter fit for smaller organizations. Has no upfront costs or long term contracts. Growing slower and experiencing negative employee growth. Lacks employee-driven payroll features.Read more
paycom vs PaycorBetter ratings. More user-friendly for basic payroll and HR tasks. Offers mobile payroll access. Integrates time tracking data with payroll. However, customer support is less favorably reviewed.Read more
EddyBetter fit for small businesses. Has higher momentum. Offers mobile onboarding and document storage.Read more
Paycom FAQ
What is Paycom and what does Paycom do?
Paycom is a comprehensive, all-in-one HR and payroll software solution designed for midsize to large businesses. It automates key HR processes such as payroll, time and attendance, benefits administration, and talent management. Paycom's employee-driven payroll feature, Beti, helps reduce errors and streamline workflows.
How does Paycom integrate with other tools?
Paycom integrates with various platforms, streamlining HR processes. It connects with popular payroll, benefits, and time-tracking systems. This enhances data flow and reduces manual entry for increased efficiency.
What the main competitors of Paycom?
Top Paycom alternatives include isolved, Workzoom, Rippling, Paylocity, and Eddy. These competitors offer similar HR and payroll features, often targeting mid-sized businesses with a focus on automation and streamlined processes.
Is Paycom legit?
Yes, Paycom is a legitimate and safe all-in-one HR and payroll software. It's known for its comprehensive features, including its employee-driven payroll system, Beti. Paycom is trusted by many businesses for its robust security measures and dedicated customer support.
How much does Paycom cost?
Paycom doesn't publicly disclose its pricing. Contact their sales team for a custom quote based on your specific business needs and desired features. Consider factors like company size and required modules when evaluating if Paycom is worth the investment.
Is Paycom customer service good?
Paycom's customer service receives positive feedback. Users praise the responsiveness and helpfulness of their dedicated support specialists, who are readily available to answer questions and resolve issues. However, some users have reported inconsistent support experiences, especially with high representative turnover.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.