Paycom vs Paylocity

by Gralio Feb 27, 2025

Paycom and Paylocity are both robust HR and payroll platforms designed for mid-sized businesses, but cater to different priorities. Paycom excels in automation and consolidated functionality, while Paylocity focuses on employee engagement and customer relationships. Choosing between them depends on your business's specific needs and preferences regarding streamlining operations versus fostering employee experience.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 5475 reviews and 60 websites, saving 1 day, 6 hours, 55 minutes of reading.

Logo of Paycom
Logo of Paylocity

About

Paycom is an all-in-one HR and payroll software designed for mid-sized and larger companies. It offers a range of features including payroll, time and attendance, benefits, talent management, and HR reporting, all within a single database. Paycom emphasizes automation, particularly with its employee-driven payroll feature, Beti, aiming to reduce manual work for HR teams. It also highlights its dedicated customer service and robust security measures.
Paylocity is a cloud-based HR and payroll software platform designed for mid-sized businesses. It offers a range of features including payroll, benefits administration, talent management, time tracking, and employee experience tools. Paylocity aims to streamline HR tasks, improve employee engagement, and provide data-driven insights for better decision-making. They emphasize strong customer support and a partnership approach to help businesses achieve their goals.

Summary

Main difference
Paycom offers a tightly integrated, all-in-one platform with a focus on automation, particularly for payroll, making it ideal for businesses prioritizing efficiency and reduced manual work. Paylocity, while also comprehensive, emphasizes employee engagement and a partnership approach, making it better for businesses focused on employee experience and strong customer support.

Relative strengths of Paycom (compared to Paylocity)

  • Superior automation, especially with the employee-driven payroll feature (Beti).

  • Single-database design ensures data consistency and streamlines reporting.

  • Comprehensive HR functions all in one place, reducing the need for multiple vendors and integrations

Relative weaknesses of Paycom (compared to Paylocity)

  • Mobile app usability issues reported by some users.

  • Lack of some desired features like texting capabilities and prenote for direct deposits.

  • Time entry can be difficult for specific employee types like group fitness instructors paid per class

Who should use Paycom VS. Paylocity

Paycom is a comprehensive, all-in-one HR and payroll software best suited for mid-sized to large businesses. Users praise its unified platform, employee-driven payroll feature (Beti), and excellent customer support. However, some users find the mobile app challenging and note limitations like the inability to set future hire dates without adding employees to payroll.

Paylocity is a cloud-based HR and payroll platform ideal for mid-sized businesses. It offers robust payroll, benefits administration, talent management, and time tracking. Users praise its user-friendly interface and comprehensive HR features. However, some have noted inconsistencies with customer service and occasional issues with PTO accruals. Paylocity aims to streamline HR tasks and improve employee engagement through automation and data-driven insights.

  • Ideal for mid-sized to large companies seeking to streamline HR and payroll.

  • Suitable for most industries, Paycom offers broad HR solutions.

  • Best for medium and large businesses (100-5000+ employees).

  • Suitable for most industries, particularly healthcare, retail, manufacturing, and professional services.

Paycom and Paylocity features

Supported
Partially supported
Not supported
Type in the name of the feature or in your own words tell us what you need

  • HR and Payroll Management
    Supported

    Paycom combines HR functionalities and payroll processing in one platform.

    Supported

    Paylocity combines HR and payroll functionalities in one platform.

  • Employee-Driven Payroll
    Supported

    Paycom supports employee-driven payroll through its Beti system and self-service app.

    Not supported

    Paylocity does not explicitly support employee self-approval of payroll.

  • Employee Self-Service Portal
    Supported

    Paycom offers a self-service portal for employees to manage HR and payroll information.

    Supported

    Paylocity offers an employee self-service portal for HR and payroll questions.

  • Mobile payroll
    Supported

    Employees can access and manage their payroll information via the Paycom mobile app.

    Supported

    Employees can access payroll information via the Paylocity mobile app.

  • Payroll integration
    Supported

    Paycom integrates time tracking data with its payroll system.

    Partially supported

    Paylocity integrates time tracking data with payroll systems via third-party apps.

  • Payroll System Integration
    Not supported

    Paycom handles payroll internally and does not integrate with external payroll systems.

    Supported

    Paylocity integrates with external payroll systems through its open APIs and partnerships.

Qualities

  • Value and Pricing Transparency
    +0.67
    Rather positive sentiment
    -0.39
    Rather negative sentiment
  • Customer Service
    +0.74
    Strongly positive sentiment
    +0.23
    Neutral sentiment
  • Ease of Use
    +0.83
    Strongly positive sentiment
    +0.73
    Strongly positive sentiment
  • Reliability and Performance
    +0.71
    Strongly positive sentiment
    -0.03
    Neutral sentiment
  • Ease of Implementation
    +0.55
    Rather positive sentiment
    +0.1
    Neutral sentiment
  • Scalability
    +0.75
    Strongly positive sentiment
    +0
    Neutral sentiment

Paycom and Paylocity Pricing

No pricing information found.

User sentiment

Rather positive
+0.67
We couldn't find a pricing page for Paycom.
No data

See full Pricing page

Paycom and Paylocity review insights

Users love

  • Ease of use and user-friendly interface for most.
  • Excellent customer support, particularly responsiveness of dedicated specialists.
  • Comprehensive HR functions all in one place, including payroll, time and attendance, benefits, talent management, and reporting.
  • Employee-driven payroll feature (Beti) simplifies timekeeping and payroll processing.
  • Robust reporting features and availability of customized reports.
  • User-friendly interface for both administrators and employees.
  • Robust payroll functionality, ensuring accurate and timely processing.
  • Comprehensive HR features, including onboarding, performance management, and benefits administration.
  • Strong customer support during implementation, providing helpful guidance and training.

Users dislike

  • Lack of texting capabilities for current employees.
  • Does not use prenote for Direct Deposits.
  • Difficult time entry for some types of employees (e.g., group fitness instructors paid per class).
  • Some find the mobile app difficult to use, especially those without smartphones.
  • No ability to set a future hire date without adding the employee to payroll.
  • Customer service is hit or miss, with some reps providing conflicting or inaccurate information.
  • PTO accruals can be difficult to manage and sometimes calculate incorrectly.
  • Time and Labor integration with HR/Payroll can be clunky, leading to issues with PTO and timesheet data.
  • Some features, like the mobile app and reporting tools, have limited functionality.

Paycom and Paylocity Ratings

  • G2
    4.2/5
    (1211)
  • Capterra
    4.4/5
    (903)
  • Glassdoor
    3.4/5
    (3771)
  • G2
    4.4/5
    (2509)
  • Capterra
    4.3/5
    (830)
  • Glassdoor
    3.8/5
    (2669)

Company health

Employee growth

7% increase in the last year
5% increase in the last year

Web traffic

5% increase in the last quarter
7% decrease in the last quarter

Financing

No data
January 2008 - $10M

How do Paycom's and Paylocity's mobile apps compare for employee usability?

Paycom users report mixed experiences with the mobile app, with some finding it difficult to use, especially those without smartphones. Paylocity users also report limited functionality with their mobile app. Neither product stands out for exceptional mobile usability based on user reviews.

Which product better integrates talent management with payroll processes?

Paycom more tightly integrates its talent management features with payroll processes than Paylocity. Paycom emphasizes this integration, especially with features like its employee-driven payroll system, Beti. While Paylocity offers both talent management and payroll functionalities, its product descriptions do not highlight the same level of integrated automation between these two areas as Paycom.

What are the advantages of Paycom?

Paycom's advantages include its all-in-one platform consolidating HR and payroll functions, the employee-driven payroll feature (Beti) which automates and simplifies payroll processes, and robust reporting capabilities. Paycom also emphasizes its dedicated customer support, which is frequently praised in user reviews. It appears particularly well-suited for mid-sized to large companies needing streamlined, automated HR and payroll solutions.

What are the disadvantages of Paycom?

Paycom users have reported difficulties with certain functionalities, such as a lack of texting capabilities for current employees, no prenote for direct deposits, and complicated time entry for employees with variable schedules. Some users have found the mobile app difficult to navigate, particularly those without smartphones, and there's no option to set a future hire date without immediately adding the employee to payroll.

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Page co-authored by
MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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