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ADP Workforce Now

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Company health

Employee growth
17% increase in the last year
Web traffic
2% increase in the last quarter
Financing
May 2024 - $9B

Ratings

G2
4.1/5
(2509)
Capterra
4.4/5
(2373)
Glassdoor
3.9/5
(21203)

ADP Workforce Now description

ADP Workforce Now is a comprehensive HR software suite designed for mid-sized companies (50-5,000 employees). This cloud-based platform combines core HR functions like payroll, benefits, and talent management into a single, easy-to-use system. ADP Workforce Now helps businesses streamline HR processes, improve compliance, and make better decisions with data-driven insights. It also offers a mobile app for convenient employee and manager self-service.


Who is ADP Workforce Now best for

ADP Workforce Now is a comprehensive HR software suite ideal for mid-sized companies seeking to streamline their HR processes. Users appreciate its user-friendly interface and robust reporting options, enabling data-driven insights. However, some users have noted concerns about customer support wait times and occasional technical glitches. ADP Workforce Now is a strong option for companies looking for a feature-rich HR solution, though potential users should consider their budget and tolerance for occasional technical issues.

  • ADP Workforce Now is a good choice for mid-sized companies with 50-5,000 employees, as it caters to their specific HR needs.

  • ADP Workforce Now is a versatile solution suitable for a wide range of industries, including Healthcare, Finance, Retail, and more.


ADP Workforce Now features

Type in the name of the feature or in your own words tell us what you need
Supported

Employees can manage timesheets, time-off, payroll, and schedules on their mobile devices.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.2

Customer Service

Neutral
-0.07

Ease of Use

Strongly positive
+0.7

Reliability and Performance

Neutral
+0.11

Ease of Implementation

Neutral
+0.09

Scalability

Rather positive
+0.67

ADP Workforce Now reviews

We've summarised 4882 ADP Workforce Now reviews (ADP Workforce Now GetApp reviews, ADP Workforce Now Software Advice reviews, ADP Workforce Now Capterra reviews and ADP Workforce Now G2 reviews) and summarised the main points below.

Pros of ADP Workforce Now
  • User-friendly interface for both HR professionals and employees.
  • Comprehensive features streamline HR tasks, such as PTO tracking and benefits management.
  • Robust reporting options with customizable reports for data-driven insights.
  • Seamless integration with other HR systems and tools.
Cons of ADP Workforce Now
  • Customer support wait times can be long and require navigating through multiple departments.
  • Occasional technical glitches and syncing issues with third-party apps like MakeShift.
  • Limited functionality on the mobile app compared to the desktop version.
  • Sandbox testing environment comes at an additional cost.

ADP Workforce Now pricing

The commentary is based on 151 reviews from ADP Workforce Now Capterra reviews, ADP Workforce Now G2 reviews, ADP Workforce Now GetApp reviews and ADP Workforce Now Software Advice reviews.

ADP Workforce Now is often described as a robust and comprehensive HR and payroll solution. However, users consistently point out its high cost, particularly for add-on features and implementation services. While many find it valuable, they also suggest carefully evaluating the pricing structure to ensure it aligns with your business needs and budget.

Users sentiment

Neutral
-0.2

See the ADP Workforce Now pricing page.


ADP Workforce Now alternatives

  • Logo of Workforce Manager
    Workforce Manager
    Better fit for businesses reliant on hourly workers. Has more momentum based on employee growth. More focused on scheduling and time tracking. Fewer user reviews available.
    Read more
  • Logo of Rippling
    Rippling
    Better for organizations with global operations needing international payroll and IT management. Has more momentum currently.
    Read more
  • Logo of Keka
    Keka
    Better fit for small businesses. Has more momentum. Focuses on core HR, hiring, onboarding, payroll, performance, and time tracking.
    Read more
  • Logo of Netchex
    adp-workforce-now vs Netchex
    Better fit for Healthcare, Wellness & Pharma, and Software, IT & Telecommunications. Has anonymous feedback features. Growing faster than ADP Workforce Now.
    Read more
  • Logo of Bizimply
    Bizimply
    Better for businesses with hourly workers needing scheduling and time-tracking. A strong ADP Workforce Now competitor for UK and Ireland-based businesses.
    Read more
  • Logo of Litmos
    Litmos
    Better for employee, customer, and partner training. More suitable for organizations of all sizes.
    Read more

ADP Workforce Now FAQ

  • What is ADP Workforce Now and what does ADP Workforce Now do?

    ADP Workforce Now is a cloud-based HR software suite designed for mid-sized businesses. It combines HR functions like payroll, benefits, and talent management into one system. ADP Workforce Now streamlines HR processes, improves compliance, and offers data-driven insights. It's known for its comprehensive features but can be expensive with mixed reviews on customer support.

  • How does ADP Workforce Now integrate with other tools?

    ADP Workforce Now integrates seamlessly with various HR systems and tools, although users have reported occasional syncing issues with third-party apps. It's worth noting that sandbox testing for integrations comes at an extra cost.

  • What the main competitors of ADP Workforce Now?

    Top alternatives to ADP Workforce Now include BambooHR, Gusto, and Netchex. These competitors offer similar features for HR management, payroll, and benefits administration, often targeting small to medium-sized businesses.

  • Is ADP Workforce Now legit?

    Yes, ADP Workforce Now is a legitimate and widely used HR software platform. It's known for its comprehensive features and is considered a safe choice for businesses, especially those with 50-5,000 employees.

  • How much does ADP Workforce Now cost?

    There is no pricing information available for ADP Workforce Now.

  • Is ADP Workforce Now customer service good?

    Customer reviews on ADP Workforce Now are mixed when it comes to customer service. While some users praise the knowledgeable and helpful support staff, others express frustration with long wait times and inconsistent support experiences.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.