Keka is an HR and payroll software designed for small to mid-sized businesses. It offers a range of features including core HR functions, hiring and onboarding, payroll, performance management, and time and attendance tracking. Keka aims to automate HR processes, improve employee experience, and provide data-driven insights for better decision-making. It is suitable for various industries and focuses on building a strong company culture and enhancing operational efficiency.
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Who is Keka best for
Keka is a comprehensive HR and payroll software praised for its user-friendly design and extensive features. Users appreciate the AI-driven automation, but some have reported issues with the mobile app and customer support response times. Ideal for small to mid-sized businesses, Keka streamlines core HR functions, hiring, and performance management.
Best fit for small to medium-sized businesses seeking streamlined HR.
A strong fit for IT and software companies, less ideal for retail or government.
Keka features
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Keka offers tools to align goals, track performance, and improve talent engagement.
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Keka supports time-off management, including requests, balances, policies, and reports.
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Keka streamlines hiring and onboarding, including paperwork, payroll setup, and providing essential information.
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Keka streamlines performance management with reviews, action plans, and feedback for improved engagement and results.
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Keka supports core HR features, including employee database, attendance, and leave management.
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Keka supports time tracking, scheduling, and payroll calculation.
Qualities
We evaluate the sentiment that users express about non-functional aspects of the
software
Value and Pricing Transparency
Rather positive
+0.3
Customer Service
Rather positive
+0.62
Ease of Use
Strongly positive
+0.88
Reliability and Performance
Neutral
+0.09
Ease of Implementation
Rather positive
+0.49
Scalability
Strongly positive
+1
Keka reviews
We've summarised 963 Keka reviews (Keka G2 reviews) and
summarised the main points below.
Pros of Keka
User-friendly interface and generally positive user experience.
Comprehensive features covering HR, payroll, and other essential functions.
AI-powered features like automated tax calculations and investment suggestions.
Useful reports for HR professionals and employees.
Cons of Keka
Mobile app performance issues and excessive data usage are common complaints.
Limited customization options for reports and analytics.
Slow customer support response times, sometimes with delays.
Occasional performance lags and system unavailability during peak hours.
Keka pricing
The commentary is based on 54 reviews from Keka G2 reviews.
Keka's pricing is generally considered cost-effective and a good value, especially for startups and small businesses. However, some users feel certain features should be included in the base price rather than as add-ons, impacting affordability. Others mention a complex pricing structure.
Better fit for Healthcare, Wellness, Pharma, and Ecommerce. Has more momentum based on website traffic data, but slower employee growth. Lower average ratings. Users report difficulty with reporting and API feeds.
Better fit for organizations across various industries including Healthcare, Finance, E-commerce, Retail, and more. Has more momentum. Suitable for slightly larger businesses.
Better fit for mid-sized to enterprise businesses. A Keka competitor and alternative, ADP Workforce Now is growing faster and has broader industry applicability. More users rated it on Glassdoor.
Better fit for larger businesses and those already invested in the Zoho ecosystem. It has broader industry applicability and is growing faster. However, note occasional performance issues and complex setup. A strong Keka competitor for established companies.
Better fit for companies operating in India. Has a free plan. Growing faster than Keka. More focused on finance, banking, insurance, retail, healthcare, and professional services.
Better for larger enterprises. A Keka competitor and alternative, Workday is more suitable for finance, healthcare, retail, and government. It has more momentum. Includes financial management features.
Keka is an HR and payroll software for small to mid-sized businesses. It automates HR processes like hiring, onboarding, payroll, and performance management. Keka helps improve employee experience and offers data-driven insights for better decision-making.
How does Keka integrate with other tools?
How does Keka integrate with other tools?
Keka integrates with various popular tools, including Slack, Google Workspace, and Microsoft Teams. It also offers several payroll integrations and open APIs for custom integrations. This allows for seamless data flow and enhanced functionality across different platforms.
What the main competitors of Keka?
What the main competitors of Keka?
Alternatives to Keka include BambooHR, Namely, and ClickTime. These platforms offer similar HR and payroll functionalities, catering to small and medium-sized businesses. They focus on streamlining HR processes, improving data accuracy, and enhancing the employee experience.
Is Keka legit?
Is Keka legit?
Keka is a legitimate HR and payroll software. User reviews highlight its comprehensive features and user-friendly interface. However, some users mention issues with the mobile app and customer support response times. Consider these factors when assessing if Keka is safe and suitable for your needs.
How much does Keka cost?
How much does Keka cost?
I couldn't find pricing information for Keka. Contact their sales team to determine if Keka's product pricing and features are a good fit for your needs.
Is Keka customer service good?
Is Keka customer service good?
Keka's customer service receives mixed reviews. While some users praise the helpful and responsive support team, others report slow response times and difficulty reaching support. Several reviews mention needing to email and wait for a response, rather than having easy access to support.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.