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Namely

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Company health

Employee growth
11% decrease in the last year
Web traffic
3% decrease in the last quarter
Financing
August 2018 - $218M

Ratings

G2
3.9/5
(323)
Capterra
4.2/5
(423)
Glassdoor
3.0/5
(329)

Namely description

Namely is a human resources management software (HRMS) designed for small to mid-sized businesses. It offers a suite of tools including payroll, benefits administration, time and attendance tracking, performance management, and onboarding. Namely aims to simplify HR processes with its user-friendly platform and provides dedicated customer support.


Who is Namely best for

Namely is a solid HR solution for small to mid-sized businesses seeking to streamline HR processes. User reviews highlight its user-friendly HRIS interface and comprehensive platform, which combines HRIS, payroll, benefits, and time management. However, some users report issues with reporting and slow issue resolution, so keep that in mind!

  • We find Namely ideal for mid-sized businesses (101-1000 employees) seeking a comprehensive HR solution.

  • Namely is versatile, but we find it particularly well-suited for healthcare, wellness and pharmaceutical companies.


Namely features

Supported

HCM Platform and Services: Namely offers technology and services to support your business now and as it grows or your needs change.

Supported

Core HCM: Simplify the most critical aspects of HR and employee management with Core HCM, including HR, Payroll & Time.

Supported

Enhanced Modules: Extend your Namely platform with Enhanced Modules for Benefits, Scheduling, Talent, Compliance and more.

Supported

Managed Services: Let Namely manage your HR, Payroll & Benefits processes while you focus on what matters most with Managed Services.

Supported

Dedicated Support: Namely provides dedicated support through a team for knowledgeable, on-demand assistance.

Supported

Payroll: Namely streamlines payroll processing and ensures accuracy through tight integration.

Supported

HR: Namely provides a centralized HR system to capture and access employee data.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+0.8

Ease of Use

Rather positive
+0.6

Reliability and Performance

Rather positive
+0.33

Ease of Implementation

Rather positive
+0.43

Namely reviews

We've summarised 747 Namely reviews (Namely GetApp reviews, Namely Software Advice reviews, Namely TrustPilot reviews, Namely Capterra reviews and Namely G2 reviews) and summarised the main points below.

Pros of Namely
  • User-friendly HRIS interface, generally praised for its ease of use.
  • Seamless implementation and onboarding process, often described as smooth.
  • Flexible and accommodating customer support team.
  • Helpful newsfeed feature promotes employee engagement and internal communication.
  • Comprehensive platform combines HRIS, Payroll, Benefits, and Time Management into one system.
Cons of Namely
  • Difficult reporting, often requiring separate reports from HRIS and Payroll to get complete data.
  • Time off accrual discrepancies in the timesheet application requiring manual HR updates and Excel tracking.
  • Slow resolution of day-to-day issues, sometimes taking up to a day or two.
  • API feeds can take months to finalize, causing delays in processes like terminations and new hires.
  • Limited customization options for reports and some features.

Namely pricing

The commentary is based on 27 reviews from Namely Capterra reviews, Namely G2 reviews, Namely GetApp reviews, Namely Software Advice reviews and Namely TrustPilot reviews.

We find that Namely's pricing is a common concern. While some users find it affordable and a good value, others feel it's too expensive, especially given the reported issues with taxes, customer service, and missing features. A few users mention undisclosed fees, adding to the cost concerns.

Users sentiment

Strongly negative
-1

See the Namely pricing page.

NamelyNow
$9 per employee per month

Includes Payroll, HR, Onboarding, Time module and managed payroll service.

NamelyPlus
Custom

This plan includes Payroll, HR, Onboarding, Recruiting, Performance, Compliance, Benefits Admin module and managed payroll service.

NamelyPlus People
Custom

This plan includes Payroll, HR, Onboarding, Recruiting, Performance, Compliance, Benefits Admin module, Time module, managed payroll service and managed benefits service.

NamelyComplete
Custom

This plan includes Payroll, HR, Onboarding, Recruiting, Performance, Compliance, Benefits Admin module, Time module, Workers comp plans, Risk & safety mgmt, Shared liability compliance, managed payroll service and managed benefits service.


Namely alternatives


Namely FAQ

  • What is Namely and what does Namely do?

    We find Namely to be a comprehensive HR platform designed for small to mid-sized businesses. It offers various tools, including payroll, benefits administration, and performance management, all within a user-friendly interface. However, in our experience, reporting can be cumbersome and some issues take time to resolve.

  • How does Namely integrate with other tools?

    Namely integrates with various tools through its API and pre-built connectors. We find this allows for connections with payroll providers, benefits administrators, and other HR tech platforms. However, some users have reported that setting up API feeds can be time-consuming.

  • What the main competitors of Namely?

    We find that Namely's main competitors are Keka, BambooHR, and Paylocity. These platforms offer similar HR and payroll functionalities for small to mid-sized businesses. Other alternatives like WorkMarket, Velocity Global, and Confirm cater to more niche needs such as freelancer management, global hiring, and performance reviews, respectively.

  • Is Namely legit?

    We find Namely to be a legitimate HRMS solution, particularly for small to mid-sized businesses. However, we've also noted some negative feedback regarding reliability, implementation, and reporting capabilities. We advise potential users to weigh these factors against its positive aspects, such as user-friendly interface and comprehensive features.

  • How much does Namely cost?

    NamelyNow starts at $9 per employee per month. NamelyPlus, NamelyPlus People, and NamelyComplete plans have custom pricing based on your company's needs. Contact Namely for a personalized quote.

  • Is Namely customer service good?

    We find that Namely's customer service receives mixed reviews. While many users praise the helpfulness and responsiveness of their support team, others have experienced slow response times and unhelpful resolutions. Some users mention long wait times and difficulty getting in touch with a live person.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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