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Paylocity

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Company health

Employee growth
5% increase in the last year
Web traffic
7% decrease in the last quarter
Financing
January 2008 - $10M

Ratings

G2
4.4/5
(2501)
Capterra
4.3/5
(830)
TrustPilot
1.6/5
(20)
Glassdoor
3.8/5
(2669)

Paylocity description

Paylocity is a cloud-based HR and payroll software platform designed for mid-sized businesses. It offers a range of features including payroll, benefits administration, talent management, time tracking, and employee experience tools. Paylocity aims to streamline HR tasks, improve employee engagement, and provide data-driven insights for better decision-making. They emphasize strong customer support and a partnership approach to help businesses achieve their goals.


Who is Paylocity best for

Paylocity is a user-friendly, cloud-based HR and payroll platform designed for mid-sized businesses. It offers robust features like payroll, benefits administration, and talent management. Users praise its comprehensive HR functionalities and strong customer support during implementation. However, some have noted inconsistencies with customer service and difficulties with PTO accruals.

  • Best fit for mid-sized businesses.

  • Ideal for Healthcare, Finance, Retail, and other sectors.


Paylocity features

Type in the name of the feature or in your own words tell us what you need
Supported

Paylocity supports generating various HR reports, including insights into employee data, time off, and performance.

Supported

Paylocity manages employee payroll, calculates taxes, and generates paychecks.

Supported

Paylocity offers tools for tracking work hours, managing time off, and ensuring accurate payroll.

Supported

Paylocity offers a comprehensive benefits administration platform, including enrollment and administration.

Supported

Paylocity simplifies onboarding with automated paperwork, progress tracking, and a digital experience.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.32

Customer Service

Neutral
+0.1

Ease of Use

Strongly positive
+0.76

Reliability and Performance

Neutral
-0.01

Ease of Implementation

Neutral
+0.1

Scalability

Neutral
+0.18

Paylocity reviews

We've summarised 3351 Paylocity reviews (Paylocity GetApp reviews, Paylocity Software Advice reviews, Paylocity TrustPilot reviews, Paylocity Capterra reviews and Paylocity G2 reviews) and summarised the main points below.

Pros of Paylocity
  • User-friendly interface for both administrators and employees.
  • Robust payroll functionality, ensuring accurate and timely processing.
  • Comprehensive HR features, including onboarding, performance management, and benefits administration.
  • Strong customer support during implementation, providing helpful guidance and training.
Cons of Paylocity
  • Customer service is hit or miss, with some reps providing conflicting or inaccurate information.
  • PTO accruals can be difficult to manage and sometimes calculate incorrectly.
  • Time and Labor integration with HR/Payroll can be clunky, leading to issues with PTO and timesheet data.
  • Some features, like the mobile app and reporting tools, have limited functionality.

Paylocity pricing

The commentary is based on 155 reviews from Paylocity Capterra reviews, Paylocity G2 reviews, Paylocity GetApp reviews, Paylocity Software Advice reviews and Paylocity TrustPilot reviews.

Paylocity's pricing is generally considered competitive and affordable, especially for small to medium-sized businesses. However, some users mention a modular pricing structure where additional features and services come at an extra cost, impacting the overall expense. Others have noted hidden fees, making budgeting and cost planning difficult.

Users sentiment

Rather negative
-0.32

See the Paylocity pricing page.


Paylocity alternatives

  • Logo of Gusto
    paylocity vs Gusto
    Better fit for smaller businesses. Has grown faster than Paylocity and offers e-commerce support. Lower ratings on Glassdoor.
    Read more
  • Logo of Namely
    paylocity vs Namely
    Better fit for smaller organizations. Has a faster website traffic growth but slower employee growth. Lower ratings on Glassdoor. Users report difficulty with reporting and time off accrual discrepancies.
    Read more
  • Logo of BiznusSoft HR
    BiznusSoft HR
    Better fit for companies using Salesforce. More focused on Software, IT, & Telecommunications. Has significantly more website traffic momentum.
    Read more
  • Logo of Inova Payroll
    Inova Payroll
    Better fit for smaller organizations. Has stronger momentum. More focused on financial services, hospitality, landscaping, long-term care, and medical and dental. Users highlight responsive customer support and flexible, comprehensive features, while noting occasional system latency and complex initial setup.
    Read more
  • Logo of Rippling
    paylocity vs Rippling
    Better for businesses of all sizes and with global operations. Has more momentum currently. Includes IT and finance features like device management.
    Read more
  • Logo of isolved
    isolved
    Better rated by users. Has AI-powered employee experience features.
    Read more

Paylocity FAQ

  • What is Paylocity and what does Paylocity do?

    Paylocity is a cloud-based HR and payroll software designed for mid-sized businesses. It offers features such as payroll, benefits administration, talent management, and time tracking. Paylocity streamlines HR tasks, improves employee engagement, and provides data-driven insights.

  • How does Paylocity integrate with other tools?

    Paylocity integrates with various tools, offering seamless data flow between systems. It supports integrations for time tracking, benefits administration, and other HR-related platforms, streamlining workflows. However, some users have reported occasional issues with specific integrations, particularly with time and labor.

  • What the main competitors of Paylocity?

    Alternatives to Paylocity include Rippling, Inova Payroll, isolved, WebHR, Dayforce, and Paycom. These competitors offer similar HR and payroll functionalities, catering to various business sizes and needs. They often emphasize features like automation, comprehensive suites, and streamlined processes.

  • Is Paylocity legit?

    Yes, Paylocity is a legitimate and safe payroll and HR software platform. It's known for its user-friendly interface and robust payroll features. However, some users have reported issues with customer service and PTO accrual calculations.

  • How much does Paylocity cost?

    Paylocity doesn't publicly disclose pricing information. Contact their sales team for a custom quote based on your specific business needs and desired features. Consider factors like company size and required modules when evaluating if Paylocity is worth the investment for your organization.

  • Is Paylocity customer service good?

    Paylocity customer service receives mixed reviews. While many praise the helpfulness and responsiveness of support staff, some report inconsistent service quality, slow response times, and difficulty reaching dedicated account managers. Resolving complex issues can be challenging due to inconsistent information from representatives.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.