Last updated on
Company health
Zoho People description
Zoho People is cloud-based HR software for businesses of all sizes. It helps manage employee information, track time and attendance, streamline onboarding, and improve performance management. Zoho People offers tools for learning and development, 360-degree feedback, and insightful HR analytics. It aims to reduce administrative work, improve employee engagement, and provide a centralized system for all HR processes. It integrates with other Zoho products and offers customizable features for different industries.
Who is Zoho People best for
Zoho People is a user-friendly, cloud-based HR software best for small and medium businesses. It simplifies HR tasks such as time tracking, onboarding, and performance reviews. Users love its comprehensive features and mobile app but dislike slow loading times and complex setup. It integrates well with other Zoho products and offers good value.
-
Best fit for small to medium-sized businesses and enterprises.
-
Ideal for IT, media, healthcare, and professional services.
Zoho People features
| Supported Zoho People supports HR analytics with customizable dashboards and reports. |
| Supported Zoho People facilitates onboarding with automated workflows, pre-boarding portals, training, and goal setting. |
| Supported Zoho People offers various reports on employee data, time off, and performance. |
| Supported Zoho People supports employee performance reviews with features for goals, feedback, appraisals, and reports. |
| Supported Zoho People supports time tracking, including clock-in/out, breaks, and overtime via timesheets and attendance tracking. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Zoho People reviews
- User-friendly interface for basic HR tasks and employee self-service
- Comprehensive HR features covering leave, attendance, performance, etc.
- Mobile app convenient for basic tasks like leave requests and contact access
- Integrates well with other Zoho products
- Cost-effective for small to medium-sized businesses
- Slow loading times, especially in the browser and mobile app
- Complex setup process for new users, requires significant time investment
- Limited customization for reports and certain features
- Occasional bugs and glitches, especially with the mobile app check-in/check-out
- Two-factor authentication can be cumbersome with delayed codes
Zoho People pricing
The commentary is based on 54 reviews from Zoho People Capterra reviews, Zoho People G2 reviews, Zoho People GetApp reviews and Zoho People Software Advice reviews.
Zoho People's pricing is a common concern. While many reviewers find it cost-effective and a good value, especially for its features and integrations, some find it expensive, particularly smaller businesses. Others mention a "steep" price or wish for lower pricing/more discounts.
Users sentiment
Zoho People alternatives
KekaBetter fit for small to mid-sized businesses. More focused on building company culture. Has slower momentum. Not suitable for retail or non-profit organizations. Users report issues with mobile app performance and customer support.Read more
Sesame HRBetter fit for companies focused on retail, manufacturing, or hospitality. Easier to use, with better customer support. Mobile payroll access sets it apart as a Zoho People competitor.Read more
RipplingBetter fit for organizations with global operations, especially regarding payroll and benefits. Has stronger momentum in terms of popularity and employee growth. Offers IT and finance features, including device and expense management.Read more
CalendlyBetter for scheduling appointments and meetings. Not suitable for comprehensive HR management like leave tracking, onboarding, or performance reviews. Primarily for individual and team scheduling, not HR processes.Read more
UbiHRMHas fewer features and integrations. Shows less momentum based on website traffic and employee growth. Lacks reviews from verified users providing detailed feedback.Read more
Zoho People FAQ
What is Zoho People and what does Zoho People do?
Zoho People is cloud-based HR software designed for businesses of all sizes. It streamlines HR processes such as time tracking, onboarding, and performance management. It also offers HR analytics, 360-degree feedback, and integrates with other Zoho products.
How does Zoho People integrate with other tools?
Zoho People integrates seamlessly with other Zoho products, streamlining various business processes. It also offers integration capabilities with third-party applications, though the extent of these integrations may vary.
What the main competitors of Zoho People?
Alternatives to Zoho People include BambooHR, Rippling, Sesame HR, Paylocity, and HR Partner. These competitors offer similar HR features like payroll, benefits administration, and talent management. They often target different company sizes or specialize in specific industries.
Is Zoho People legit?
Yes, Zoho People is a legitimate and safe HR software. It's a widely used platform known for its user-friendly interface and comprehensive features, making it a secure choice for managing HR processes. However, some users have reported slow loading times and complex setup.
How much does Zoho People cost?
Zoho People pricing is not publicly available. Contact Zoho directly for a quote tailored to your specific product pricing and business needs. Consider whether Zoho People is worth it based on its features and your budget.
Is Zoho People customer service good?
Zoho People's customer service receives mixed reviews. While some users praise the helpful and responsive support team, others have experienced slow response times and unhelpful solutions, particularly with complex issues. Support documentation is also considered to be frequently outdated.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.