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Netchex description
Netchex is a cloud-based software suite designed for managing human resources tasks. It provides tools for payroll, benefits administration, time and attendance tracking, compliance, and talent management. Primarily targeting mid-sized businesses, Netchex aims to streamline HR processes and improve efficiency through automation and a centralized system.
Who is Netchex best for
Netchex is ideal for mid-sized businesses seeking to streamline their HR processes. Users praise its comprehensive features, user-friendly interface, and excellent customer service, making it a suitable choice for companies looking for a unified solution for payroll, benefits administration, talent management, and HR reporting.
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Netchex is a great fit for mid-sized businesses.
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It is a popular choice for companies in industries like Healthcare, Wellness & Pharma, as well as Finance, Banking & Insurance.
Netchex features
Netchex reviews
We've summarised 237 Netchex reviews (Netchex Software Advice reviews, Netchex GetApp reviews, Netchex Capterra reviews and Netchex G2 reviews) and summarised the main points below.
- User-friendly interface for both administrators and employees, making navigation and tasks easy.
- Comprehensive features covering payroll, benefits administration, time tracking, and talent management.
- Excellent customer service with knowledgeable and helpful representatives.
- Robust reporting capabilities, with the option to customize reports for specific needs.
- Seamless integration between core HR functions like hiring, onboarding, and payroll, streamlining processes.
- The NetBenefits platform needs a complete overhaul and isn't user-friendly, especially compared to other payroll companies.
- Limited integration with other systems, particularly 401k payroll providers.
- Time and Attendance features, such as managing accrual-based PTO and rollovers, need improvement.
- Occasional glitches and downtime, especially with time punches, causing discrepancies in payroll.
- Customer service response times can be slow, with delays up to several days for issue resolution, especially for complex tax-related problems.
Netchex pricing
Users sentiment
See the Netchex pricing page.
Netchex alternatives
ADP Workforce Now
It has broader industry coverage and a more positive pricing sentiment. However, user reviews indicate that its customer support might be slower.
Paylocity
It has a more negative pricing sentiment. Paylocity is growing faster than Netchex. It is also a better fit for companies in the Media & Entertainment, Non-profit, and Energy sectors. However, it has garnered mixed reviews for its customer support.
Paychex Flex
Better for a wider range of company sizes. Paychex Flex has more industry coverage. However, users report negative pricing sentiment and issues with customer support and payroll processing.
Rippling
Rippling is a better Netchex alternative for companies of all sizes, particularly those with global operations seeking to streamline HR, IT, and finance processes in one platform. However, keep in mind that Rippling has a negative pricing sentiment.
247HRM
It has more positive user reviews for its price. It's a much better fit for companies based in India.
BambooHR
It has less momentum and receives more negative feedback on pricing.
Netchex FAQ
What is Netchex and what does Netchex do?
Netchex is a cloud-based HR software suite designed to streamline HR tasks for mid-sized businesses. It offers tools for payroll, benefits administration, time and attendance, and talent management, all within a centralized system. Netchex aims to boost efficiency through automation and data-driven insights.
How does Netchex integrate with other tools?
Netchex offers integrations with various payroll systems for seamless transfer of data, including deductions for 401k and other benefits. It also integrates time and attendance data with payroll for streamlined processing.
What the main competitors of Netchex?
The main competitors of Netchex include ADP Workforce Now, Paylocity, Paychex Flex, Rippling, 247HRM and BambooHR. These alternatives offer similar features for HR management, payroll, and talent management, targeting similar business sizes.
Is Netchex legit?
Yes, Netchex is a legitimate and safe cloud-based HR software suite. It is generally well-regarded by users for its ease of use and strong customer support. Netchex is a popular choice for mid-sized businesses seeking to streamline HR tasks.
How much does Netchex cost?
There is no pricing information available for Netchex.
Is Netchex customer service good?
Based on user reviews, Netchex's customer service receives generally positive feedback. Users highlight the knowledgeable and friendly support representatives as a major advantage. However, some users point out that response times can be slow, sometimes taking multiple days to get a resolution.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.