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Opensend

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Company health

Employee growth
132% increase in the last year
Web traffic
28% increase in the last quarter

Ratings

G2
4.8/5
(55)
Capterra
4.9/5
(35)

Opensend description

Opensend is a data platform that helps businesses identify their anonymous website visitors, even those who don't make purchases or fill out forms. It provides email addresses and other data points, enabling targeted marketing campaigns through email, ads, and even physical mail. Focusing on US businesses, Opensend promises higher conversion rates by enabling you to reach out to high-intent visitors who are already interested in your products or services.


What companies are using Opensend?

mindbodygreen is using Opensend
mindbodygreen
MeUndies is using Opensend
MeUndies
Harbour is using Opensend
Harbour
Bench is using Opensend
Bench
JLUXLABEL is using Opensend
JLUXLABEL
Distil.ai is using Opensend
Distil.ai
Fresh Clean Threads is using Opensend
Fresh Clean Threads
Zapier is used by mindbodygreen, MeUndies, Harbour, Bench, JLUXLABEL, Distil.ai, Fresh Clean Threads.

Who is Opensend best for

Opensend is a data platform that helps businesses in the US identify anonymous website visitors, providing email addresses and other data points for targeted marketing campaigns. Ideal for e-commerce businesses looking to grow their email lists and retarget high-intent visitors, Opensend offers seamless integrations with platforms like Shopify and Klaviyo. Users praise its lead generation effectiveness and ease of use, while some note the pricing and limited US-traffic focus as drawbacks.

  • Best for small to medium-sized businesses.

  • Ideal for retail, consumer goods, manufacturing, education, media & entertainment, automotive, and energy & utility companies.


Opensend features

Supported

Opensend supports real-time website visitor tracking and behavior analysis.

Supported

Opensend captures email addresses from anonymous website visitors to expand email lists.

Supported

Opensend supports branded email campaigns to engage the audience.

Supported

Opensend supports visitor segmentation based on various criteria, including behavior, demographics, and location.

Supported

Opensend identifies companies visiting your website, providing insights into prospect behavior.

Supported

Opensend supports personalized emails based on customer behavior, including dynamic content and targeted segments.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.54

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+1

Reliability and Performance

Strongly positive
+0.85

Ease of Implementation

Strongly positive
+0.95

Scalability

Strongly positive
+1

Opensend reviews

We've summarised 91 Opensend reviews (Opensend TrustPilot reviews, Opensend Capterra reviews and Opensend G2 reviews) and summarised the main points below.

Pros of Opensend
  • Seamless integration with Shopify, Klaviyo, and other platforms
  • Responsive and helpful customer support and onboarding
  • Effective lead generation and email list growth, often cited as a key benefit
  • High-quality leads that convert well, according to many users
  • Easy to use and implement
Cons of Opensend
  • The analytics dashboard could be more robust
  • Some users report issues with duplicate contacts not being filtered out
  • Pricing can be high, especially for high-traffic businesses, and direct revenue attribution reporting is still in development
  • Limited to US-based traffic only
  • Some users would prefer more control over capture filters, rather than relying on the algorithm and account managers

Opensend pricing

The commentary is based on 40 reviews from Opensend Capterra reviews, Opensend G2 reviews and Opensend TrustPilot reviews.

All plans include a base price per month and an additional usage-based cost per identity delivered. Unused credits roll over to the next month. A 2-week trial is available for $1.

Users sentiment

Rather positive
+0.51

See the Opensend pricing page.

  • Opensend has a free trial.

Tier 1
$500 per month

2,000+ identities $0.25 per identities delivered 10-50k monthly visitors

Tier 2
$1000 per month

4,300+ identities $0.23 per identities delivered 50-150k monthly visitors

Tier 3
$2000 per month

9,500+ identities $0.21 per identities delivered 100-300k monthly visitors

Enterprise
Custom

Contact us for the best solution for you


Opensend alternatives

  • Logo of Mindbody
    Mindbody
    Streamlines wellness business: bookings, staff, clients, and growth.
    Read more
  • Logo of Pearl Diver
    Pearl Diver
    Turns anonymous website visitors into qualified sales leads.
    Read more
  • Logo of Snitcher
    Snitcher
    Uncovers hidden website visitors, turning anonymous traffic into leads.
    Read more
  • Logo of Signals
    Signals
    Uncover hidden website visitors. Target better. Close deals faster.
    Read more
  • Logo of Leadinfo
    Leadinfo
    Uncover anonymous website visitors, turning them into leads.
    Read more
  • Logo of Warmly
    Warmly
    Personalized website greetings boost sales; know your visitor.
    Read more

Opensend FAQ

  • What is Opensend and what does Opensend do?

    Opensend is a data platform that identifies anonymous website visitors, providing their email addresses for targeted marketing. Ideal for US-based businesses, especially e-commerce, it allows personalized outreach to high-intent visitors, promising higher conversions through email, ads, and even physical mail.

  • How does Opensend integrate with other tools?

    Opensend integrates seamlessly with popular platforms like Shopify and Klaviyo, facilitating streamlined workflows for enhanced marketing and sales efforts. This integration allows users to leverage their existing tools alongside Opensend's visitor identification and email marketing capabilities.

  • What the main competitors of Opensend?

    Alternatives to Opensend include Pearl Diver, ActiveCampaign, and HubSpot Marketing Hub. These competitors offer similar features such as website visitor identification, lead generation, and email marketing capabilities. They may be a better fit depending on specific business needs and budget.

  • Is Opensend legit?

    Opensend is a legitimate data platform specializing in identifying anonymous website visitors for targeted marketing. Reviews praise its lead generation effectiveness and user-friendly interface. However, some users mention the high pricing and limited US-based traffic.

  • How much does Opensend cost?

    Opensend pricing starts at $500/month for 2,000+ emails and goes up to $2,000/month for 9,500+ emails. Each plan includes a declining cost per email delivered. A custom Enterprise plan is also available. A free trial is offered.

  • Is Opensend customer service good?

    Opensend's customer service receives overwhelmingly positive feedback. Users consistently praise the responsiveness, helpfulness, and knowledge of the support team, describing the onboarding process as smooth and seamless. Many users highlight the team's proactive approach and willingness to assist with setup, integration, and strategy.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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