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Notiondesk description
Notiondesk is a software tool that turns your existing Notion documents into an easy-to-use help center for your customers. It offers a simple way to organize your company information, allowing customers to find answers to their questions without contacting support. Notiondesk handles the technical side, so you can focus on creating helpful content. Features include customizable branding, search functionality, and usage analytics.
Who is Notiondesk best for
Notiondesk transforms your Notion pages into a customer help center. This tool simplifies organizing company information, enabling customers to self-serve and reducing support requests. With customizable branding and search, Notiondesk offers a streamlined solution for small to medium businesses, especially in e-commerce and software/IT.
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Ideal for small to medium-sized businesses.
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Best for e-commerce and software/IT companies.
Notiondesk features
| Supported Notiondesk allows users to use their own custom domain or choose from available subdomains. |
| Supported Notiondesk supports multiple languages for broader accessibility. |
| Supported Notiondesk integrates directly with Notion, allowing users to manage their help center content within their existing Notion workspace. |
| Supported Notiondesk provides customization options for branding and visual identity. |
| Supported Notiondesk is built with SEO best practices in mind to ensure organic search visibility. |
| Supported Notiondesk includes a robust search feature to help users quickly find the information they need. |
| Supported Notiondesk emphasizes content creation by handling the technical side of running a help center. |
Notiondesk pricing
See the Notiondesk pricing page.
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Notiondesk has a free trial.
Starter
This plan includes unlimited articles and collections, 1 help center, support for 1 language, custom domain and SSL, SEO optimization, customization options, article suggester, article search, and content rating.
Pro
This plan includes all the features of the Starter plan plus support for 2 languages, advanced customization, advanced article search, removal of the 'Powered by' badge, reporting and analytics, private help center, password protection, and integrations.
Enterprise
This plan includes all the features of the Pro plan plus 5 help centers, unlimited languages, 3 team users, auto sync, advanced reporting and analytics, and guest accounts.
Notiondesk alternatives
notiondesk vs ConfluenceBetter for internal team collaboration and knowledge sharing. More suitable for larger enterprises.Read more
notiondesk vs NotionBetter for broader internal collaboration and project management. Geared towards a wider range of industries. Has more momentum.Read more
Zendesk Support SuiteBetter for larger businesses needing omnichannel support and advanced reporting. A Zendesk Support Suite alternative, Notiondesk, lacks live chat and AI-powered automation. Zendesk Support Suite is growing faster.Read more
DevRevMore focused on SaaS businesses and integrates product development with customer support. Has a faster growing web traffic and employee base.Read more
IT GlueBetter suited for IT professionals and MSPs. Geared towards password management and IT documentation. Primarily for Software/IT, less suitable for Healthcare, Real Estate & Construction, and Professional Services. More expensive and complex. Higher ratings and positive user feedback on features and integrations.Read more
Notiondesk FAQ
What is Notiondesk and what does Notiondesk do?
Notiondesk transforms your Notion pages into a user-friendly help center, empowering customers to self-serve and reducing support requests. It offers customizable branding, search, and analytics, allowing you to focus on content creation while Notiondesk manages the technical aspects. It's ideal for small to medium businesses.
How does Notiondesk integrate with other tools?
Notiondesk integrates directly with Notion, importing your existing Notion documents to create your help center. This integration streamlines the process of building and managing a customer support knowledge base. It also offers features like article management, customization, SEO optimization, and analytics.
What the main competitors of Notiondesk?
Alternatives to Notiondesk include Help Kit, which offers similar Notion integration for creating help centers. Other competitors are broader knowledge management platforms like Notion, Confluence, and Zendesk, each with varying features and pricing.
Is Notiondesk legit?
Yes, Notiondesk is a legitimate software tool that integrates with Notion to create customer help centers. G2 reviews rate it 4.3/5, suggesting it's safe and reliable for creating and managing help center content from your Notion workspace. However, recent negative LinkedIn employee growth may merit further investigation.
How much does Notiondesk cost?
Notiondesk's pricing includes the Starter plan at $15/month, the Pro plan at $34/month, and the Enterprise plan at $78/month. A 7-day free trial is available for users wanting to test the product. Notiondesk helps optimize content for SEO.
Is Notiondesk customer service good?
Based on the reviews, Notiondesk's customer service is viewed positively. Users appreciate the robust customer support and the simple help center setup process, which allows for detailed knowledge base articles. Notiondesk's help center facilitates efficient self-service support and improves customer experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.