Last updated on
Company health
Ratings
Help Kit description
HelpKit lets you create a professional-looking customer support site or internal knowledge base using your existing content in Notion. This no-code tool integrates seamlessly, pulling your information from Notion and displaying it on a customizable site with features like a help widget, search bar, and analytics. It boasts fast loading times and SEO optimization, making it easy for customers and search engines to find the information they need.
Who is Help Kit best for
HelpKit transforms your Notion content into a sleek customer support site or knowledge base. This no-code tool pulls information directly from Notion, offering fast loading times and SEO optimization. Perfect for SaaS companies and digital businesses, HelpKit helps customers quickly find the information they need with features like a help widget and search bar. G2 reviewers rate it 4.9/5 stars.
-
Best for small to medium-sized businesses (SMBs).
-
Ideal for SaaS and digital businesses.
Help Kit features
| Supported Help Kit allows customizing logos and brand colors. |
| Supported HelpKit optimizes knowledge bases for search engines, improving visibility and ranking. |
| Supported Help Kit allows custom domains, letting users brand their knowledge bases. |
| Supported HelpKit offers AI-powered search within its knowledge base. |
| Supported Help Kit uses Notion as its backend for creating and managing knowledge base content. |
| Supported Help Kit supports embedding a knowledge base widget. |
Help Kit pricing
The commentary is based on 3 reviews from Help Kit G2 reviews.
Help Kit's pricing is considered excellent value for money, with users highlighting its affordability and worth the price. The software offers a great return on investment through improved customer support, streamlined documentation, and reduced support team workload. It's praised as well-priced and enabling support for even large enterprise customers.
See the Help Kit pricing page.
Help Kit alternatives
help-kit vs NotiondeskHas less momentum. Lacks embeddable widget functionality. Simpler search features. Help Kit alternative. Notiondesk competitor.Read more
help-kit vs NotionBetter for broader needs beyond customer support knowledge bases. More established with wider adoption and faster growth as a Notion alternative and competitor.Read more
ArcadeBetter for creating interactive product demos. Geared towards sales and marketing teams. Arcade is growing faster and has positive customer reviews on its ease of use. However, users dislike the pricing.Read more
DeskfirstBetter for general file sharing and collaboration outside of Notion. Geared towards a broader audience beyond SaaS and digital businesses. Has a free plan. More established, with user reviews available.Read more
BubblesBetter for team communication and online meeting management. Has a free plan available. Growing faster than Help Kit.Read more
Gainsight Customer CommunitiesBetter for fostering customer engagement with features like direct messaging and events. A strong Gainsight Customer Communities alternative for those prioritizing scalability and customer support. Note that customizing pages beyond the homepage might be challenging.Read more
Help Kit FAQ
What is Help Kit and what does Help Kit do?
Help Kit is a no-code tool that transforms your Notion content into a customer support site or knowledge base. It seamlessly integrates with Notion, offering features like a help widget, search, analytics, and fast loading times, all while being SEO-optimized.
How does Help Kit integrate with other tools?
Help Kit integrates seamlessly with Notion, pulling content directly to create your knowledge base. It also supports custom domains and embeddable widgets for easy access. This streamlined integration focuses on providing a fast and efficient way to build and manage your help center.
What the main competitors of Help Kit?
Alternatives to Help Kit include Notiondesk, which also converts Notion content into help centers, and KBPublisher, which offers similar knowledge management solutions. For broader knowledge organization, consider Fences. Other options, like Deskfirst and SendBoard, focus on team collaboration and communication.
Is Help Kit legit?
Yes, Help Kit is a legitimate software tool for creating knowledge bases using Notion. It's well-regarded for its no-code setup, SEO optimization, and customizable features, making it a safe and efficient choice for many businesses. G2 gives it a 4.9/5 rating.
How much does Help Kit cost?
I couldn't find pricing details for Help Kit. For the most current information regarding product pricing and whether it's worth the investment, it's best to visit their official website.
Is Help Kit customer service good?
Help Kit's customer service is highly praised in reviews. Users describe the support as "amazing," "exceptional," and "crazy fast." The founder's direct involvement and comprehensive responses to customer inquiries are also highlighted.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.