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Arcade

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Company health

Employee growth
32% increase in the last year
Web traffic
4% increase in the last quarter
Financing
June 2022 - $8M

Ratings

G2
4.7/5
(95)

Arcade description

Arcade is a software platform for building interactive product demos. Designed to be easy to use, Arcade requires no coding and allows anyone, regardless of technical skill, to create and edit demos. Users can record their screen, add interactive elements like branching narratives and calls to action, then embed the finished product on their website or share it as a link. Arcade also offers analytics to track viewer engagement.


What companies are using Arcade?

Carta is using Arcade
Carta
Glide is using Arcade
Glide
Zapier is using Arcade
Zapier
Pennylane is using Arcade
Pennylane
Quantum Metric is using Arcade
Quantum Metric
Sentry is using Arcade
Sentry
Appfire is using Arcade
Appfire
Mux is using Arcade
Mux
Hack The Box is using Arcade
Hack The Box
RudderStack is using Arcade
RudderStack
Atlassian is using Arcade
Atlassian
Zapier is used by Carta, Glide, Zapier, Pennylane, Quantum Metric, Sentry, Appfire, Mux, Hack The Box, RudderStack, Atlassian.

Who is Arcade best for

Arcade is a no-code platform for creating engaging, interactive product demos. Perfect for small to medium SaaS businesses, Arcade empowers anyone to easily build and share demos. Users praise its intuitive interface and high-quality video, while some note the cost as a potential drawback.

  • Best for small to medium businesses.

  • Ideal for SaaS companies.


Arcade features

Type in the name of the feature or in your own words tell us what you need
Supported

Arcade allows creating interactive product demos with branching narratives and calls to action.

Supported

Arcade enables prospects to try products before purchase via interactive software demos.

Supported

Arcade supports software demo analytics, tracking engagement and performance with detailed metrics.

Supported

Arcade allows creation of interactive product demos with hotspots, voiceovers, and branching.

Supported

Arcade supports interactive demos with elements similar to interactive videos.

Supported

Arcade allows creating engaging and effective software demos tailored to specific audiences.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.18

Customer Service

Strongly positive
+0.86

Ease of Use

Strongly positive
+0.96

Reliability and Performance

Rather positive
+0.67

Ease of Implementation

Strongly positive
+0.72

Scalability

Rather negative
-0.6

Arcade reviews

We've summarised 58 Arcade reviews (Arcade G2 reviews) and summarised the main points below.

Pros of Arcade
  • Intuitive and easy-to-use interface for creating interactive demos.
  • High-quality video clarity and screen capture.
  • Excellent customer support, responsive and helpful.
  • Seamless integration with websites and other platforms via embed code or link.
  • Customization options allow for branding and tailored experiences.
Cons of Arcade
  • Per-user pricing can be expensive, especially for startups.
  • Limited free version with restrictions on the number of arcades.
  • Editing options for overlay text styling are limited.
  • Occasional bugs with session recordings, particularly in mobile environments.
  • Organizing arcades in the dashboard could be improved.

Arcade pricing

The commentary is based on 19 reviews from Arcade G2 reviews.

Arcade offers a free version with limited Arcades. While some users find the per-user pricing expensive, especially for larger teams, others consider the paid plans affordable and worthwhile for the functionality offered. The transparent pricing structure is appreciated by users.

Users sentiment

Neutral
-0.18

See the Arcade pricing page.

  • Arcade has a free plan.

  • Arcade has a free trial.

Free

$0/month

Includes unlimited recordings, storage, and transcription in 25 languages. It includes basic AI-generated summaries in a chronological format. This option is ideal for individuals seeking essential meeting recording and transcription services without any cost.

Pro

$32/month

Includes all Free Plan features plus advanced AI-generated summaries with 14 different templates for various meeting types, AI action items, AI follow-up emails, customizable AI summaries, and "Ask Fathom" feature. This plan is ideal for professionals who want enhanced AI capabilities for more efficient meeting management.

Growth

$42.50/month

Includes all Premium features and adds unlimited CRM sync (HubSpot, Salesforce, Close), unlimited Zapier integration for team meetings, and collaboration tools like shared folders, comments, mentions, keyword alerts, customer/deal views, and coaching metrics. Best suited for teams needing collaborative features and workflow integrations.

Enterprise

Custom

Includes all Team Edition features plus compliance enhancements like single sign-on, custom data retention policies, and advanced security controls. Designed for larger organizations with strict security and compliance needs.


Arcade alternatives

  • Logo of Supademo
    arcade-2 vs Supademo
    Grows faster and has highly rated ease of use. Offers more affordable pricing plans.
    Read more
  • Logo of Walnut
    Walnut
    Better for enterprise businesses and has more momentum. A good Arcade alternative.
    Read more
  • Logo of HubSpot Sales Hub
    HubSpot Sales Hub
    Better for contact, deal, and sales process management. A broader range of integrations and automation features are available. More suitable for mid-sized businesses seeking streamlined sales operations. A HubSpot Sales Hub alternative.
    Read more
  • Logo of Storylane
    Storylane
    Grows faster and better serves IT and Software, Marketing and Advertising, Professional Services, Transportation and Logistics, Healthcare, Wellness, and Pharma, and Finance, Banking, and Insurance industries. A better Storylane alternative for those seeking simplified chart creation and broader integrations. Simpler cancellation process.
    Read more
  • Logo of HubSpot Marketing Hub
    HubSpot Marketing Hub
    Better for comprehensive marketing needs, including email marketing, SEO, and social media management. A HubSpot Marketing Hub alternative for creating interactive product demos.
    Read more
  • Logo of Help Kit
    Help Kit
    Better for creating knowledge bases from existing Notion content. Has broader industry applicability although it is growing slower than Arcade. Focuses on customer support and internal knowledge bases. An Arcade alternative or competitor.
    Read more

Arcade FAQ

  • What is Arcade and what does Arcade do?

    Arcade is a no-code platform for creating interactive product demos. Users can record their screen, add interactive elements, and embed demos on their website. It's user-friendly, offers analytics, and is ideal for small to medium-sized SaaS businesses.

  • How does Arcade integrate with other tools?

    Arcade offers seamless integration with websites and other platforms through embed codes or direct links, enabling easy sharing of interactive product demos. This facilitates broader reach and engagement with potential customers.

  • What the main competitors of Arcade?

    Alternatives to Arcade include Storylane, Guideflow, and ClickUp. These platforms offer similar interactive demo creation capabilities. Storylane focuses on product demos for sales and marketing, Guideflow on interactive guides and demos, and ClickUp integrates demos within a broader work management platform.

  • Is Arcade legit?

    Arcade is a legitimate platform for creating interactive product demos. User reviews praise its intuitive interface, high-quality video, and excellent customer support. However, potential users should be aware of the cost, especially for startups.

  • How much does Arcade cost?

    Arcade's pricing includes a Free plan, a Pro plan at $32/month, and a Growth plan at $42.50/month. The Enterprise plan has custom pricing. They offer an annual discount of 15% and a free trial is available. Startups may be eligible for discounts on paid plans.

  • Is Arcade customer service good?

    Arcade's customer support is frequently praised in reviews. Users describe the support team as "excellent," "amazing," "responsive," and readily available to address questions and resolve issues quickly and efficiently. Several reviewers mention positive experiences with real-time support.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.