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Koncert description
Koncert is a software platform designed for B2B sales teams in mid-sized and larger companies. It helps increase sales productivity by automating and improving phone outreach to potential customers. Koncert offers a range of features including automated dialing, local caller ID management, and real-time call coaching tools. It integrates with popular CRM systems and provides analytics to track team performance. Koncert aims to increase the number of sales conversations and ultimately help businesses close more deals.
Who is Koncert best for
Koncert is a sales acceleration platform that helps mid-sized and large B2B teams increase productivity through streamlined phone outreach. Users praise its seamless CRM integrations and easy-to-use interface for managing calls, leading to significantly increased call volume and connections. However, some users have noted occasional connection issues and limited contact import options. Koncert offers valuable analytics and reporting features, and its excellent customer support is consistently praised.
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Best for mid-sized and larger B2B sales teams.
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Ideal for Software, IT, Telecommunications, Professional Services, Education, Healthcare, Wellness, Pharma, Finance, Banking, and Insurance.
Koncert features
| Supported Koncert integrates directly with popular CRMs like Salesforce, HubSpot, and Zoho CRM. |
| Supported Koncert supports predictive dialing, optimizing agent availability and prospect behavior. |
| Supported Koncert offers conversation analysis and coaching feedback through its Remote Coach platform. |
| Supported Koncert offers automated dialing through features like Click Dialer, AI Parallel Dialer, and AI Flow Dialer. |
| Supported Koncert supports power dialing through its parallel dialing feature, increasing agent efficiency. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Koncert reviews
We've summarised 317 Koncert reviews (Koncert G2 reviews) and summarised the main points below.
- Significantly increases call volume and connections, often cited as a game-changer.
- Seamless integration with Salesforce and other CRMs praised.
- Easy-to-use interface for dialing and managing calls.
- Excellent customer support, consistently responsive and helpful.
- Provides valuable analytics and reporting features to track performance.
- Occasional connection issues or delays can disrupt calls.
- Some users find the interface outdated or clunky.
- Limited contact import options; some users want CSV import.
- Some difficulties experienced with CRM integrations, requiring manual syncing or workarounds.
- Inconsistent call transfer speed; sometimes too slow, leading to dropped calls.
Koncert pricing
The commentary is based on 9 reviews from Koncert G2 reviews.
Koncert's pricing is considered valuable due to its increased productivity and ROI. While not the cheapest option, users find it worthwhile, citing time savings as a significant benefit that justifies the cost. Some users suggest the cost is easily recouped within the first month.
Users sentiment
See the Koncert pricing page.
Koncert alternatives
PhoneBurnerBetter fit for businesses in finance, real estate, manufacturing, transportation, legal, marketing, and professional services. Lower ratings on Glassdoor. Some users report difficulties locating leads, high price, and limited CRM compatibility as a Koncert alternative and competitor.Read more
Groove, a Clari CompanyBetter fit for Finance, Education, Hospitality, Transportation, Marketing, and Professional Services. This Koncert competitor has stronger momentum.Read more
HubSpot Sales HubBetter for broader industry application. A more user-friendly option, especially valuable for those already in the HubSpot ecosystem. Offers more robust contact management, email automation, and workflow features. More transparent pricing.Read more
OverloopMore focused on email and LinkedIn automation. Better for smaller businesses looking for outbound sales automation.Read more
ZoomInfo SalesBetter for lead generation and engagement with a large database. Has broader industry coverage. Growing faster than Koncert. More users report inaccurate or outdated information, especially phone numbers. ZoomInfo Sales is a strong Koncert competitor and alternative.Read more
NooksHas significantly more momentum. Offers a "virtual sales floor" for real-time team collaboration. Best Koncert alternative for sales development teams.Read more
Koncert FAQ
What is Koncert and what does Koncert do?
Koncert is a sales productivity platform for mid-sized and larger B2B companies. It automates and streamlines phone outreach using features like automated dialing, local caller ID management, and real-time call coaching. Koncert integrates with popular CRM systems and offers analytics to improve sales team performance and close more deals.
How does Koncert integrate with other tools?
Koncert integrates with popular CRM systems like Salesforce, HubSpot, and Zoho CRM. This integration streamlines workflows by syncing data and automating tasks, improving sales team efficiency and productivity.
What the main competitors of Koncert?
Koncert's top competitors include Groove, a Clari company, PhoneBurner, and ZoomInfo Sales. These platforms offer similar sales engagement, automation, and intelligence features for mid-sized to large businesses. Other alternatives like ActiveCampaign, Accord, and Nooks also provide overlapping functionalities for sales productivity and automation.
Is Koncert legit?
Koncert is a legitimate software platform for sales teams. User reviews highlight increased call volume and seamless CRM integrations as key benefits. While some users report occasional connection issues and interface limitations, Koncert is generally considered safe and effective for boosting sales productivity.
How much does Koncert cost?
I cannot find pricing details for Koncert. For the most up-to-date pricing information, I recommend visiting the vendor's website or contacting their sales team.
Is Koncert customer service good?
Koncert's customer service is highly regarded by users, who consistently praise its responsiveness and helpfulness. Support is readily available to resolve technical issues and provide guidance. Users feel well-supported by the Koncert team, contributing to a positive overall experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.