Gleantap is a customer engagement platform designed to help businesses improve sales, marketing, and customer support. It offers features like automated messaging, customer data management, and multi-channel communication tools (including email, SMS, and social media). Gleantap aims to provide a central hub for managing customer interactions and leverages data analysis and automation to improve efficiency and customer satisfaction. It is suitable for mid-sized companies wanting to streamline their customer engagement processes.
Who is Gleantap best for
Gleantap is a customer engagement platform ideal for mid-sized businesses looking to boost sales, marketing, and customer support. It offers automated messaging, customer data management, and multi-channel communication tools. Gleantap centralizes customer interactions, leveraging data analysis and automation to improve efficiency and customer satisfaction.
Best for mid-sized businesses seeking enhanced customer engagement.
Suitable for businesses focused on data-driven automation and multi-channel communication.
Gleantap features
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Gleantap supports omnichannel communication across email, chat, social media, and SMS.
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Gleantap supports automated messaging for various notifications via email and SMS.
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Gleantap supports custom sales pipelines and deal tracking at every stage.
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Gleantap supports creating and distributing surveys for feedback and data collection.
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Gleantap supports key features of a Customer Data Platform, unifying customer data, managing it, personalising interactions, and improving marketing effectiveness.
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Gleantap supports personalized, omnichannel customer journeys through its marketing automation platform.
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Gleantap supports email, SMS, live chat, and mobile push notifications.
For businesses looking to streamline their customer support across all channels using AI & data.
Inbox + Marketing
$198
For businesses stepping up their support & marketing automation using AI & data-driven triggers.
All-in-one
$299
For businesses serious about streamlining customer engagement across all functions – sales, marketing, support, reputation.
Gleantap alternatives
HubSpot Marketing Hub
Better suited for larger businesses and offers broader industry applicability. Has more momentum based on web traffic and employee growth. Users praise its comprehensive features and integrations but dislike the limited free version and pricing model. A strong HubSpot Marketing Hub competitor and alternative.
Better for businesses of all sizes and a wider range of industries. Has more momentum. Users praise the ease of use and automation features, but note the cost can be high as your list grows.
Better for smaller businesses and nonprofits seeking simplified email marketing. Has more momentum currently. Users love the ease of use and support but dislike the pricing and limited customization.
Keap is growing faster and has better ratings. A Keap alternative, it offers more comprehensive marketing automation and a wider range of communication channels. Keap is better suited for businesses across various industries.
More suitable for marketing agencies. Has a wider range of industry applications. Growing faster than Gleantap. Users appreciate the automation and white-labeling, but dislike slow loading times and a confusing interface.
Gleantap is a customer engagement platform for mid-sized businesses seeking to improve sales, marketing, and customer support. It offers automated messaging, customer data management, and multi-channel communication tools, including email, SMS, and social media. Gleantap centralizes customer interactions to boost efficiency and satisfaction.
How does Gleantap integrate with other tools?
How does Gleantap integrate with other tools?
Gleantap integrates with various tools through its API and pre-built integrations. It connects with popular CRM, marketing automation, and analytics platforms, enabling data synchronization and streamlined workflows. This allows businesses to centralize customer data and improve overall efficiency.
What the main competitors of Gleantap?
What the main competitors of Gleantap?
Gleantap competes with customer engagement platforms like HubSpot Marketing Hub, Customer.io, and EngageBay. Other alternatives include Zendesk Support Suite for customer service and Chatwoot for streamlined communication. GetResponse MAX also offers similar marketing and sales automation features.
Is Gleantap legit?
Is Gleantap legit?
Yes, Gleantap is a legitimate customer engagement platform. It offers features like automated messaging and multi-channel communication, particularly suited for mid-sized businesses. G2 reviews rate it 3.9/5.
How much does Gleantap cost?
How much does Gleantap cost?
Gleantap's pricing starts at $99/month for the Platform plan. The Inbox + Marketing plan is $198/month, and the All-in-one plan is $299/month. A free trial and free plan are also available. Add-ons like SMS and VoIP calling incur extra costs. Is Gleantap worth it? The flexible plans and free trial make it easy to find out.
Is Gleantap customer service good?
Is Gleantap customer service good?
Gleantap's customer service receives positive feedback. Users highlight the smooth onboarding experience and the helpfulness of their support staff, particularly Nate. So far, users haven't found Gleantap's service disappointing.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.