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Gleantap

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Last updated on

Company health

Employee growth
No change in the last year
Web traffic
30% decrease in the last quarter
Financing
August 2023 - $775K

Ratings

G2
3.9/5
(6)

Gleantap description

Gleantap is a customer engagement platform designed to help businesses improve sales, marketing, and customer support. It offers features like automated messaging, customer data management, and multi-channel communication tools (including email, SMS, and social media). Gleantap aims to provide a central hub for managing customer interactions and leverages data analysis and automation to improve efficiency and customer satisfaction. It is suitable for mid-sized companies wanting to streamline their customer engagement processes.


Who is Gleantap best for

Gleantap is a customer engagement platform ideal for mid-sized businesses looking to boost sales, marketing, and customer support. It offers automated messaging, customer data management, and multi-channel communication tools. Gleantap centralizes customer interactions, leveraging data analysis and automation to improve efficiency and customer satisfaction.

  • Best for mid-sized businesses seeking enhanced customer engagement.

  • Suitable for businesses focused on data-driven automation and multi-channel communication.


Gleantap features

Type in the name of the feature or in your own words tell us what you need
Supported

Gleantap supports omnichannel communication across email, chat, social media, and SMS.

Supported

Gleantap supports automated messaging for various notifications via email and SMS.

Supported

Gleantap supports custom sales pipelines and deal tracking at every stage.

Supported

Gleantap supports creating and distributing surveys for feedback and data collection.

Supported

Gleantap supports key features of a Customer Data Platform, unifying customer data, managing it, personalising interactions, and improving marketing effectiveness.

Supported

Gleantap supports personalized, omnichannel customer journeys through its marketing automation platform.

Supported

Gleantap supports email, SMS, live chat, and mobile push notifications.


Gleantap pricing

See the Gleantap pricing page.

  • Gleantap has a free plan.

  • Gleantap has a free trial.

Platform

$99

For businesses looking to streamline their customer support across all channels using AI & data.

Inbox + Marketing

$198

For businesses stepping up their support & marketing automation using AI & data-driven triggers.

All-in-one

$299

For businesses serious about streamlining customer engagement across all functions – sales, marketing, support, reputation.


Gleantap alternatives

  • Logo of HubSpot Marketing Hub
    HubSpot Marketing Hub
    Better suited for larger businesses and offers broader industry applicability. Has more momentum based on web traffic and employee growth. Users praise its comprehensive features and integrations but dislike the limited free version and pricing model. A strong HubSpot Marketing Hub competitor and alternative.
    Read more
  • Logo of Mailchimp All-in-One Marketing Platform
    Mailchimp All-in-One Marketing Platform
    Better for businesses of all sizes and a wider range of industries. Has more momentum. Users praise the ease of use and automation features, but note the cost can be high as your list grows.
    Read more
  • Logo of Constant Contact
    Constant Contact
    Better for smaller businesses and nonprofits seeking simplified email marketing. Has more momentum currently. Users love the ease of use and support but dislike the pricing and limited customization.
    Read more
  • Logo of Keap
    Keap
    Keap is growing faster and has better ratings. A Keap alternative, it offers more comprehensive marketing automation and a wider range of communication channels. Keap is better suited for businesses across various industries.
    Read more
  • Logo of Mindbody
    Mindbody
    Better fit for fitness and wellness businesses. Has more momentum. Broader industry applicability. Serves smaller businesses.
    Read more
  • Logo of HighLevel
    HighLevel
    More suitable for marketing agencies. Has a wider range of industry applications. Growing faster than Gleantap. Users appreciate the automation and white-labeling, but dislike slow loading times and a confusing interface.
    Read more

Gleantap FAQ

  • What is Gleantap and what does Gleantap do?

    Gleantap is a customer engagement platform for mid-sized businesses seeking to improve sales, marketing, and customer support. It offers automated messaging, customer data management, and multi-channel communication tools, including email, SMS, and social media. Gleantap centralizes customer interactions to boost efficiency and satisfaction.

  • How does Gleantap integrate with other tools?

    Gleantap integrates with various tools through its API and pre-built integrations. It connects with popular CRM, marketing automation, and analytics platforms, enabling data synchronization and streamlined workflows. This allows businesses to centralize customer data and improve overall efficiency.

  • What the main competitors of Gleantap?

    Gleantap competes with customer engagement platforms like HubSpot Marketing Hub, Customer.io, and EngageBay. Other alternatives include Zendesk Support Suite for customer service and Chatwoot for streamlined communication. GetResponse MAX also offers similar marketing and sales automation features.

  • Is Gleantap legit?

    Yes, Gleantap is a legitimate customer engagement platform. It offers features like automated messaging and multi-channel communication, particularly suited for mid-sized businesses. G2 reviews rate it 3.9/5.

  • How much does Gleantap cost?

    Gleantap's pricing starts at $99/month for the Platform plan. The Inbox + Marketing plan is $198/month, and the All-in-one plan is $299/month. A free trial and free plan are also available. Add-ons like SMS and VoIP calling incur extra costs. Is Gleantap worth it? The flexible plans and free trial make it easy to find out.

  • Is Gleantap customer service good?

    Gleantap's customer service receives positive feedback. Users highlight the smooth onboarding experience and the helpfulness of their support staff, particularly Nate. So far, users haven't found Gleantap's service disappointing.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.