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HighLevel description
HighLevel is a comprehensive marketing and sales platform designed for marketing agencies serving small and medium businesses. It offers a wide range of tools including website and funnel building, appointment scheduling, email and SMS marketing, CRM, and more. This allows agencies to manage all aspects of their clients' digital marketing efforts from a single platform, and even white-label the platform with their own branding. HighLevel stands out with its focus on automation and providing a complete marketing ecosystem, aiming to help agencies streamline their processes and grow their business.
Who is HighLevel best for
HighLevel is an all-in-one marketing platform perfect for agencies serving small to medium businesses. Users praise its automation and white-labeling capabilities, enabling streamlined client management. While some find the interface challenging and loading times slow, the platform's comprehensive features and constant updates make it a valuable tool for agencies looking to scale.
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Ideal for small to medium-sized marketing agencies serving SMBs.
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Best fit for marketing & advertising agencies, but suitable for other professional services.
HighLevel features
| Supported HighLevel offers a drag-and-drop landing page builder for lead capture and promotions. |
| Supported HighLevel supports creating and sending SMS marketing campaigns. |
| Supported HighLevel supports appointment scheduling with online booking, automated reminders, calendar sync, and flexible options. |
| Supported HighLevel offers contact management, lead management, sales automation, and marketing automation. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
HighLevel reviews
We've summarised 206 HighLevel reviews (HighLevel Software Advice reviews, HighLevel GetApp reviews, HighLevel Capterra reviews and HighLevel G2 reviews) and summarised the main points below.
- The automation features are powerful and highly praised.
- It’s an all-in-one platform that replaces multiple other tools.
- The ability to white-label the platform is a big plus.
- The platform is constantly being updated with new features.
- Slow loading times are a frequent complaint.
- Some users find the interface confusing and buggy.
- Customer support, while generally praised, can be slow or inconsistent.
- Many feel that essential features are locked behind premium tiers.
HighLevel pricing
The commentary is based on 52 reviews from HighLevel Capterra reviews, HighLevel G2 reviews and HighLevel GetApp reviews.
HighLevel's pricing is generally considered affordable, especially for agencies, given its all-in-one nature and extensive features. Some users mention additional fees for certain features and a relatively high cost for the highest tier, but the value is widely praised. A few negative reviews cite billing issues and unexpected charges.
Users sentiment
HighLevel alternatives
HubSpot Marketing HubBetter for larger businesses and those focused on inbound marketing. Wider industry applicability. Has a larger user base but is growing slower. More established, with more integrations and training resources.Read more
ActiveCampaignBetter for businesses seeking broader integrations. Has slightly more momentum based on website traffic and employee growth. Wider industry applicability. More user reviews suggest overall satisfaction is lower, citing UI glitches and slow loading times as common issues.Read more
KeapBetter for a wider range of industries. Has less momentum based on website traffic and employee growth. Lower ratings on Glassdoor. Users report it is more difficult to use.Read more
TidioBetter for e-commerce businesses seeking automated customer service and live chat. More affordable starting price.Read more
ClickFunnelsMore focused on landing pages and sales funnels. Less comprehensive for overall marketing automation. Has lower ratings and is growing slower.Read more
GleantapBetter for larger businesses. Focuses on streamlining customer engagement processes across sales, marketing, and customer support. HighLevel alternative; HighLevel competitor. Has less momentum.Read more
HighLevel FAQ
What is HighLevel and what does HighLevel do?
HighLevel is an all-in-one marketing and sales platform for agencies serving small to medium businesses. It features website building, automation, CRM, and more, enabling agencies to manage client marketing and white-label the platform. It's praised for its comprehensive tools but criticized for occasional slow loading times and a complex interface.
How does HighLevel integrate with other tools?
HighLevel integrates with various tools through its open API and native integrations. It connects with popular platforms like Zapier, Mailchimp, and Stripe, enabling seamless data flow and automation across different marketing and sales functions. This allows users to leverage their existing tools within the HighLevel ecosystem.
What the main competitors of HighLevel?
Top HighLevel alternatives include HubSpot Marketing Hub, ActiveCampaign, and Zoho CRM. These platforms offer similar features like CRM, marketing automation, and sales tools, catering to various business needs and budgets. BenchmarkONE and Leadfox are also strong contenders for smaller businesses.
Is HighLevel legit?
Yes, HighLevel is a legitimate platform. It's an all-in-one marketing and sales platform ideal for agencies serving small to medium businesses. While some users find the interface buggy and loading times slow, many praise its automation and white-labeling features.
How much does HighLevel cost?
HighLevel's pricing isn't publicly available. Contact their sales team for a quote to determine if the product's features and potential benefits align with your budget.
Is HighLevel customer service good?
HighLevel's customer service receives mixed reviews. While many users praise the helpfulness and expertise of support staff, particularly with live support and onboarding, others report slow response times, inconsistent service, and difficulty resolving complex technical issues. Several reviews mention long wait times and unresolved tickets.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.