Logo of Gem

Gem

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Last updated on

Company health

Employee growth
15% increase in the last year
Web traffic
18% increase in the last quarter
Financing
January 2016 - $13M

Ratings

G2
4.8/5
(224)
Capterra
4.8/5
(119)
Glassdoor
4.0/5
(99)

Gem description

Gem is a recruiting platform designed to streamline and automate the hiring process. It offers tools for sourcing candidates, managing applications, scheduling interviews, and analyzing recruiting data. Gem aims to help businesses of all sizes, from startups to large enterprises, hire faster and more efficiently, saving time and money. Its features include AI-powered candidate sourcing and ranking, automated outreach and scheduling, and integrations with popular ATS (Applicant Tracking Systems) platforms.


What companies are using Gem?

Zillow is using Gem
Zillow
One Medical is using Gem
One Medical
Celestica is using Gem
Celestica
CarMax is using Gem
CarMax
Toast is using Gem
Toast
Reddit is using Gem
Reddit
Twilio is using Gem
Twilio
Robinhood is using Gem
Robinhood
Wayfair is using Gem
Wayfair
Asana is using Gem
Asana
DOorDash is using Gem
DOorDash
Zapier is used by Zillow, One Medical, Celestica, CarMax, Toast, Reddit, Twilio, Robinhood, Wayfair, Asana, DOorDash.

Who is Gem best for

Gem is a recruiting platform that streamlines hiring through AI-powered sourcing, automated workflows, and ATS integrations. Users praise its user-friendly interface and time-saving automation, but some note issues with email accuracy and cost. Gem is best for talent acquisition teams seeking to improve hiring speed and efficiency.

  • Best fit for small to medium-sized businesses, but also suitable for large enterprises.

  • Ideal for Software, IT, Professional Services, and other sectors focused on efficient talent acquisition.


Gem features

Type in the name of the feature or in your own words tell us what you need
Supported

Gem allows scheduling interviews directly within the platform.

Supported

Gem integrates with applicant tracking systems.

Supported

Gem automates several workflows, including candidate rediscovery and outreach.

Supported

Gem provides tools to manage candidate interactions and build relationships.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-1

Customer Service

Rather positive
+0.5

Ease of Use

Strongly positive
+1

Reliability and Performance

Rather positive
+0.56

Ease of Implementation

Strongly positive
+0.71

Gem reviews

We've summarised 331 Gem reviews (Gem Capterra reviews and Gem G2 reviews) and summarised the main points below.

Pros of Gem
  • Automated outreach sequences save time.
  • User-friendly interface and easy to learn.
  • Integrates well with ATS platforms like Greenhouse.
  • Helpful analytics and reporting features.
  • Effective for increasing response rates from passive candidates.
Cons of Gem
  • Inaccurate email addresses are a common issue.
  • LinkedIn InMail integration requires manual steps.
  • Reporting dashboards can be glitchy.
  • High cost, especially for small organizations.
  • Difficulty sourcing emails for candidates outside the US

Gem pricing

The commentary is based on 17 reviews from Gem Capterra reviews and Gem G2 reviews.

Gem's pricing is generally considered expensive, especially for smaller organizations or those needing additional features like robust analytics. Some users mention costs for software licensing, integrations, and training. While it offers significant value, potential buyers should be aware of the premium pricing structure.

Users sentiment

Strongly negative
-1

See the Gem pricing page.


Gem alternatives

  • Logo of Greenhouse
    Greenhouse
    Better fit for retail and broader industry application. Has more momentum based on website traffic data but slower employee growth. Lower ratings on Glassdoor. More flexible candidate surveys would be beneficial.
    Read more
  • Logo of iCIMS Talent Cloud
    iCIMS Talent Cloud
    Better fit for larger enterprises in diverse industries like retail, healthcare, and manufacturing. Website traffic is growing faster. Rated lower than Gem, and some users find the interface outdated and difficult to navigate.
    Read more
  • Logo of Lever
    Lever
    Better fit for enterprise companies. Has broader industry applicability. Growing website traffic faster, but slower employee growth. Users appreciate Outlook integration and user-friendly interface, but dislike slow website speed and reporting limitations.
    Read more
  • Logo of Workday Recruiting
    Workday Recruiting
    Better for larger enterprises. Has more momentum. Focuses on skills-based hiring and offers a centralized platform.
    Read more
  • Logo of Avature
    Avature
    Better for larger enterprises undergoing digital transformations. More customizable and adaptable, but has a steeper learning curve and higher cost for extra features. Broader industry fit, including retail, manufacturing, and hospitality. Has a faster website traffic growth rate and higher user ratings.
    Read more
  • Logo of Datapeople
    Datapeople
    More focused on optimizing job descriptions for better candidate attraction. Has grown website traffic faster, but has declining employee growth. Provides data-driven insights for recruitment funnels. A Gem alternative and competitor.
    Read more

Gem FAQ

  • What is Gem and what does Gem do?

    Gem is a recruiting platform that streamlines hiring through automation. It offers tools for sourcing, managing applications, interview scheduling, and analytics, helping businesses hire efficiently. Gem features AI-powered candidate sourcing and integrates with popular ATS platforms.

  • How does Gem integrate with other tools?

    Gem integrates with various applicant tracking systems (ATS) and offers a Chrome extension for LinkedIn Recruiter. It also automates workflows like candidate rediscovery and outreach. While some users mention manual steps for LinkedIn InMail, Gem generally streamlines recruiting processes through integrations.

  • What the main competitors of Gem?

    Alternatives to Gem include JazzHR, Greenhouse, BambooHR, Talowiz, PyjamaHR, and Humanly. These competitors offer similar features such as candidate sourcing, interview scheduling, and ATS integrations, catering to various business sizes and needs.

  • Is Gem legit?

    Gem is a legitimate recruiting platform used by many companies. It offers helpful features like automated outreach and ATS integrations. However, some users have reported issues with inaccurate email addresses and high costs.

  • How much does Gem cost?

    Gem pricing is not publicly available. Contact Gem directly to obtain product pricing information and determine if Gem is worth the investment for your recruiting needs.

  • Is Gem customer service good?

    Gem's customer support receives positive feedback. Users highlight the helpfulness and responsiveness of the support team, particularly when onboarding or troubleshooting issues. Users feel well-supported and describe the team as great, excellent, and super helpful.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.