Gem is a recruiting platform designed to streamline and automate the hiring process. It offers tools for sourcing candidates, managing applications, scheduling interviews, and analyzing recruiting data. Gem aims to help businesses of all sizes, from startups to large enterprises, hire faster and more efficiently, saving time and money. Its features include AI-powered candidate sourcing and ranking, automated outreach and scheduling, and integrations with popular ATS (Applicant Tracking Systems) platforms.
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Who is Gem best for
Gem is a recruiting platform that streamlines hiring through AI-powered sourcing, automated workflows, and ATS integrations. Users praise its user-friendly interface and time-saving automation, but some note issues with email accuracy and cost. Gem is best for talent acquisition teams seeking to improve hiring speed and efficiency.
Best fit for small to medium-sized businesses, but also suitable for large enterprises.
Ideal for Software, IT, Professional Services, and other sectors focused on efficient talent acquisition.
Gem features
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Gem allows scheduling interviews directly within the platform.
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Gem integrates with applicant tracking systems.
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Gem automates several workflows, including candidate rediscovery and outreach.
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Gem provides tools to manage candidate interactions and build relationships.
Qualities
We evaluate the sentiment that users express about non-functional aspects of the
software
Value and Pricing Transparency
Strongly negative
-1
Customer Service
Rather positive
+0.5
Ease of Use
Strongly positive
+1
Reliability and Performance
Rather positive
+0.56
Ease of Implementation
Strongly positive
+0.71
Gem reviews
We've summarised 331 Gem reviews (Gem Capterra reviews and Gem G2 reviews) and
summarised the main points below.
Pros of Gem
Automated outreach sequences save time.
User-friendly interface and easy to learn.
Integrates well with ATS platforms like Greenhouse.
Helpful analytics and reporting features.
Effective for increasing response rates from passive candidates.
Difficulty sourcing emails for candidates outside the US
Gem pricing
The commentary is based on 17 reviews from Gem Capterra reviews and Gem G2 reviews.
Gem's pricing is generally considered expensive, especially for smaller organizations or those needing additional features like robust analytics. Some users mention costs for software licensing, integrations, and training. While it offers significant value, potential buyers should be aware of the premium pricing structure.
Better fit for retail and broader industry application. Has more momentum based on website traffic data but slower employee growth. Lower ratings on Glassdoor. More flexible candidate surveys would be beneficial.
Better fit for larger enterprises in diverse industries like retail, healthcare, and manufacturing. Website traffic is growing faster. Rated lower than Gem, and some users find the interface outdated and difficult to navigate.
Better fit for enterprise companies. Has broader industry applicability. Growing website traffic faster, but slower employee growth. Users appreciate Outlook integration and user-friendly interface, but dislike slow website speed and reporting limitations.
Better for larger enterprises undergoing digital transformations. More customizable and adaptable, but has a steeper learning curve and higher cost for extra features. Broader industry fit, including retail, manufacturing, and hospitality. Has a faster website traffic growth rate and higher user ratings.
More focused on optimizing job descriptions for better candidate attraction. Has grown website traffic faster, but has declining employee growth. Provides data-driven insights for recruitment funnels. A Gem alternative and competitor.
Gem is a recruiting platform that streamlines hiring through automation. It offers tools for sourcing, managing applications, interview scheduling, and analytics, helping businesses hire efficiently. Gem features AI-powered candidate sourcing and integrates with popular ATS platforms.
How does Gem integrate with other tools?
How does Gem integrate with other tools?
Gem integrates with various applicant tracking systems (ATS) and offers a Chrome extension for LinkedIn Recruiter. It also automates workflows like candidate rediscovery and outreach. While some users mention manual steps for LinkedIn InMail, Gem generally streamlines recruiting processes through integrations.
What the main competitors of Gem?
What the main competitors of Gem?
Alternatives to Gem include JazzHR, Greenhouse, BambooHR, Talowiz, PyjamaHR, and Humanly. These competitors offer similar features such as candidate sourcing, interview scheduling, and ATS integrations, catering to various business sizes and needs.
Is Gem legit?
Is Gem legit?
Gem is a legitimate recruiting platform used by many companies. It offers helpful features like automated outreach and ATS integrations. However, some users have reported issues with inaccurate email addresses and high costs.
How much does Gem cost?
How much does Gem cost?
Gem pricing is not publicly available. Contact Gem directly to obtain product pricing information and determine if Gem is worth the investment for your recruiting needs.
Is Gem customer service good?
Is Gem customer service good?
Gem's customer support receives positive feedback. Users highlight the helpfulness and responsiveness of the support team, particularly when onboarding or troubleshooting issues. Users feel well-supported and describe the team as great, excellent, and super helpful.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.