CrowdHandler is a virtual waiting room software that prevents website crashes due to high traffic. It places users in a first-come, first-served online queue, ensuring fairness and a positive customer experience. This cloud-based platform is suitable for managing spikes in traffic related to ticket sales, product launches, and other high-demand events. CrowdHandler integrates with websites through various methods, including content delivery networks (CDNs) and popular platforms like Shopify. It offers flexible subscription plans, transparent pricing, and a free tier for basic needs.
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Who is CrowdHandler best for
CrowdHandler is a virtual waiting room solution for businesses experiencing high website traffic. Its queue management system ensures a smooth user experience during peak demand. Users praise its ease of use and integrations, especially with WordPress. Some find the initial setup slightly complex and desire more customization options.
Best for small to mid-sized businesses needing queue management.
Ideal for e-commerce, ticketing, and event-driven businesses.
CrowdHandler features
Type the name of the feature or, in your own words, tell us what you need
Supported
CrowdHandler offers customizable waiting room templates, enhancing user experience and brand consistency.
Supported
CrowdHandler offers integrations with various platforms via API, Javascript, and e-commerce plugins.
Supported
CrowdHandler offers a virtual waiting room to manage traffic during high-demand events.
Supported
CrowdHandler uses virtual waiting rooms and traffic management to handle peak demand.
Qualities
We evaluate the sentiment that users express about non-functional aspects of the
software
Customer Service
Strongly positive
+1
Ease of Use
Strongly positive
+1
Reliability and Performance
Strongly positive
+1
Scalability
Strongly positive
+1
CrowdHandler reviews
We've summarised 23
CrowdHandler reviews (CrowdHandler G2 reviews) and
summarised the main points below.
Pros of CrowdHandler
Excellent and responsive customer support, often praised for quick and helpful assistance.
Easy integration with various platforms, especially WordPress, through plugins and JS snippets.
Effective in managing traffic spikes and preventing website crashes during high-demand events.
Flexible subscription plans with a free tier for basic needs.
AutoTune feature effectively optimizes ingress rate based on site performance.
Cons of CrowdHandler
Limited customization options for the waiting room templates, requiring HTML experience.
Monthly subscription plans may not be ideal for companies with infrequent high-traffic events.
Some users found the initial setup slightly confusing, particularly regarding activating the waiting room.
Historical reporting could be improved, especially retaining data after deleting old waiting rooms.
CrowdHandler pricing
The commentary is based on 7 reviews from CrowdHandler G2 reviews.
CrowdHandler offers flexible monthly plans, including a free basic version, catering to various needs and budgets. Users highlight its affordability, especially for short-term, high-traffic events. While some desire more granular plan options, the existing pricing structure is generally well-received.
1 waiting room, queue 100 customers at once, allow up to 10 customers per minute through the queue, 1 user account, logs retained for 1 day, no SLA.
Starter
€185 per month
1 waiting room, queue 1000 customers at once, allow up to 60 customers through the queue every minute, 1 user account, logs retained for 1 day, 48 hour SLA.
Standard
€770 per month
Up to 3 waiting rooms on 1 domain, queue 5,000 customers at once, allow up to 150 customers through the queue every minute, 3 user accounts, 2FA, logs retained for 7 days, 24 hour SLA, custom templates, reCAPTCHA, reporting, device fingerprinting, use our DNS implementation (up to 2TB data transfer).
Plus
€1,455 per month
Up to 5 waiting rooms across 2 domains, queue 20,000 customers at once, allow up to 300 customers through the queue every minute, 5 user accounts, 2FA, logs retained for 14 days, 8 hour SLA, custom templates, reCAPTCHA, reporting, device fingerprinting, use our DNS implementation (up to 5TB data transfer), autotune, priority access, IP Control, full API.
Professional
€3,110 per month
Up to 10 waiting rooms across 3 domains, queue 50,000 customers at once, allow up to 500 customers through the queue every minute, 5 user accounts, 2FA, logs retained for 30 days, 2 hour SLA, custom templates, reCAPTCHA, reporting, device fingerprinting, use our DNS implementation (up to 10TB data transfer), autotune, priority access, IP control, full API, anomaly detection, threat blocking.
Enterprise
€5,440 per month
Up to 20 waiting rooms across 5 domains, queue 100,000 customers at once, allow up to 1,000 customers through the queue every minute, 10 user accounts, 2FA, logs retained for 30 days, 1 hour SLA, custom templates, reCAPTCHA, reporting, device fingerprinting, use our DNS implementation (up to 20TB data transfer), autotune, priority access, IP control, full API, anomaly detection, threat blocking.
CrowdHandler alternatives
CalendarHero
Better for scheduling meetings and automating related tasks. Less suitable for managing website traffic surges. Has slower momentum.
Better for users who need full waiting room customization. Has a free tier and custom-priced unlimited option. G2 rates it 5/5 stars. Has more momentum based on employee growth. Users mention quarterly billing and higher costs as potential drawbacks. A CrowdHandler alternative and competitor.
Better for team collaboration and general productivity. A broader suite of applications including email, file storage, and document creation. More user-friendly interface. CrowdHandler alternative for general business needs. CrowdHandler competitor focusing on broader productivity.
More suitable for medium and large businesses. Has more momentum based on employee growth. Offers greater customization flexibility. A CrowdHandler alternative, competitor.
Better for automating sales meetings. It has more momentum and is a better fit for B2B SaaS sales teams in finance, consumer goods, manufacturing, education, real estate, media, IT, and legal.
What is CrowdHandler and what does CrowdHandler do?
CrowdHandler is a virtual waiting room software that manages website traffic surges. It uses a queued system to control website access during peak demand, preventing crashes and ensuring a positive user experience. This cloud-based solution is ideal for online sales, product launches, and other high-traffic events.
What is CrowdHandler and what does CrowdHandler do?
CrowdHandler is a virtual waiting room software that manages website traffic surges. It uses a queued system to control website access during peak demand, preventing crashes and ensuring a positive user experience. This cloud-based solution is ideal for online sales, product launches, and other high-traffic events.
How does CrowdHandler integrate with other tools?
CrowdHandler integrates with various platforms through its API, JavaScript, and e-commerce plugins. It offers seamless integration with popular platforms like Shopify, WordPress and other content delivery networks (CDNs).
How does CrowdHandler integrate with other tools?
CrowdHandler integrates with various platforms through its API, JavaScript, and e-commerce plugins. It offers seamless integration with popular platforms like Shopify, WordPress and other content delivery networks (CDNs).
What the main competitors of CrowdHandler?
Queue-Fair is the main competitor, also offering virtual waiting room solutions to manage website traffic surges. Other alternatives like Microsoft 365 or Calendly address different needs, focusing on productivity and scheduling rather than traffic management.
What the main competitors of CrowdHandler?
Queue-Fair is the main competitor, also offering virtual waiting room solutions to manage website traffic surges. Other alternatives like Microsoft 365 or Calendly address different needs, focusing on productivity and scheduling rather than traffic management.
Is CrowdHandler legit?
Yes, CrowdHandler is a legitimate virtual waiting room software. It's known for its reliability in managing traffic spikes and positive customer support. CrowdHandler integrates easily with various platforms and offers flexible, transparent pricing, including a free tier.
Is CrowdHandler legit?
Yes, CrowdHandler is a legitimate virtual waiting room software. It's known for its reliability in managing traffic spikes and positive customer support. CrowdHandler integrates easily with various platforms and offers flexible, transparent pricing, including a free tier.
How much does CrowdHandler cost?
CrowdHandler's pricing includes a free Lite plan, and paid plans starting at €185/month for Starter, €770/month for Standard, €1,455/month for Plus, €3,110/month for Professional, and €5,440/month for Enterprise. Custom plans are also available. Is CrowdHandler worth it? A free trial and free plan help you decide.
How much does CrowdHandler cost?
CrowdHandler's pricing includes a free Lite plan, and paid plans starting at €185/month for Starter, €770/month for Standard, €1,455/month for Plus, €3,110/month for Professional, and €5,440/month for Enterprise. Custom plans are also available. Is CrowdHandler worth it? A free trial and free plan help you decide.
Is CrowdHandler customer service good?
CrowdHandler's customer service is consistently praised in reviews. Users highlight the quick, helpful, and responsive support, especially during setup and high-traffic events. The support team is proactive, often checking in to ensure smooth operation.
Is CrowdHandler customer service good?
CrowdHandler's customer service is consistently praised in reviews. Users highlight the quick, helpful, and responsive support, especially during setup and high-traffic events. The support team is proactive, often checking in to ensure smooth operation.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.