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CrowdHandler description
CrowdHandler is a virtual waiting room software that prevents website crashes due to high traffic. It places users in a first-come, first-served online queue, ensuring fairness and a positive customer experience. This cloud-based platform is suitable for managing spikes in traffic related to ticket sales, product launches, and other high-demand events. CrowdHandler integrates with websites through various methods, including content delivery networks (CDNs) and popular platforms like Shopify. It offers flexible subscription plans, transparent pricing, and a free tier for basic needs.
What companies are using CrowdHandler?
Who is CrowdHandler best for
CrowdHandler is a virtual waiting room solution for businesses experiencing high website traffic. Its queue management system ensures a smooth user experience during peak demand. Users praise its ease of use and integrations, especially with WordPress. Some find the initial setup slightly complex and desire more customization options.
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Best for small to mid-sized businesses needing queue management.
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Ideal for e-commerce, ticketing, and event-driven businesses.
CrowdHandler features
| Supported CrowdHandler offers customizable waiting room templates, enhancing user experience and brand consistency. |
| Supported CrowdHandler offers integrations with various platforms via API, Javascript, and e-commerce plugins. |
| Supported CrowdHandler offers a virtual waiting room to manage traffic during high-demand events. |
| Supported CrowdHandler uses virtual waiting rooms and traffic management to handle peak demand. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Scalability
CrowdHandler reviews
We've summarised 23 CrowdHandler reviews (CrowdHandler G2 reviews) and summarised the main points below.
- Excellent and responsive customer support, often praised for quick and helpful assistance.
- Easy integration with various platforms, especially WordPress, through plugins and JS snippets.
- Effective in managing traffic spikes and preventing website crashes during high-demand events.
- Flexible subscription plans with a free tier for basic needs.
- AutoTune feature effectively optimizes ingress rate based on site performance.
- Limited customization options for the waiting room templates, requiring HTML experience.
- Monthly subscription plans may not be ideal for companies with infrequent high-traffic events.
- Some users found the initial setup slightly confusing, particularly regarding activating the waiting room.
- Historical reporting could be improved, especially retaining data after deleting old waiting rooms.
CrowdHandler pricing
The commentary is based on 7 reviews from CrowdHandler G2 reviews.
CrowdHandler offers flexible monthly plans, including a free basic version, catering to various needs and budgets. Users highlight its affordability, especially for short-term, high-traffic events. While some desire more granular plan options, the existing pricing structure is generally well-received.
Users sentiment
See the CrowdHandler pricing page.
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CrowdHandler has a free plan.
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CrowdHandler has a free trial.
Lite
1 waiting room, queue 100 customers at once, allow up to 10 customers per minute through the queue, 1 user account, logs retained for 1 day, no SLA.
Starter
1 waiting room, queue 1000 customers at once, allow up to 60 customers through the queue every minute, 1 user account, logs retained for 1 day, 48 hour SLA.
Standard
Up to 3 waiting rooms on 1 domain, queue 5,000 customers at once, allow up to 150 customers through the queue every minute, 3 user accounts, 2FA, logs retained for 7 days, 24 hour SLA, custom templates, reCAPTCHA, reporting, device fingerprinting, use our DNS implementation (up to 2TB data transfer).
Plus
Up to 5 waiting rooms across 2 domains, queue 20,000 customers at once, allow up to 300 customers through the queue every minute, 5 user accounts, 2FA, logs retained for 14 days, 8 hour SLA, custom templates, reCAPTCHA, reporting, device fingerprinting, use our DNS implementation (up to 5TB data transfer), autotune, priority access, IP Control, full API.
Professional
Up to 10 waiting rooms across 3 domains, queue 50,000 customers at once, allow up to 500 customers through the queue every minute, 5 user accounts, 2FA, logs retained for 30 days, 2 hour SLA, custom templates, reCAPTCHA, reporting, device fingerprinting, use our DNS implementation (up to 10TB data transfer), autotune, priority access, IP control, full API, anomaly detection, threat blocking.
Enterprise
Up to 20 waiting rooms across 5 domains, queue 100,000 customers at once, allow up to 1,000 customers through the queue every minute, 10 user accounts, 2FA, logs retained for 30 days, 1 hour SLA, custom templates, reCAPTCHA, reporting, device fingerprinting, use our DNS implementation (up to 20TB data transfer), autotune, priority access, IP control, full API, anomaly detection, threat blocking.
CrowdHandler alternatives
CalendarHeroBetter for scheduling meetings and automating related tasks. Less suitable for managing website traffic surges. Has slower momentum.Read more
Queue-FairBetter for users who need full waiting room customization. Has a free tier and custom-priced unlimited option. G2 rates it 5/5 stars. Has more momentum based on employee growth. Users mention quarterly billing and higher costs as potential drawbacks. A CrowdHandler alternative and competitor.Read more
CalendlyBetter for appointment scheduling and team meetings. More suitable for individuals and teams needing streamlined scheduling.Read more
Google WorkspaceBetter for team collaboration and general productivity. A broader suite of applications including email, file storage, and document creation. More user-friendly interface. CrowdHandler alternative for general business needs. CrowdHandler competitor focusing on broader productivity.Read more
Queue-itMore suitable for medium and large businesses. Has more momentum based on employee growth. Offers greater customization flexibility. A CrowdHandler alternative, competitor.Read more
LeadmonkBetter for automating sales meetings. It has more momentum and is a better fit for B2B SaaS sales teams in finance, consumer goods, manufacturing, education, real estate, media, IT, and legal.Read more
CrowdHandler FAQ
What is CrowdHandler and what does CrowdHandler do?
CrowdHandler is a virtual waiting room software that manages website traffic surges. It uses a queued system to control website access during peak demand, preventing crashes and ensuring a positive user experience. This cloud-based solution is ideal for online sales, product launches, and other high-traffic events.
How does CrowdHandler integrate with other tools?
CrowdHandler integrates with various platforms through its API, JavaScript, and e-commerce plugins. It offers seamless integration with popular platforms like Shopify, WordPress and other content delivery networks (CDNs).
What the main competitors of CrowdHandler?
Queue-Fair is the main competitor, also offering virtual waiting room solutions to manage website traffic surges. Other alternatives like Microsoft 365 or Calendly address different needs, focusing on productivity and scheduling rather than traffic management.
Is CrowdHandler legit?
Yes, CrowdHandler is a legitimate virtual waiting room software. It's known for its reliability in managing traffic spikes and positive customer support. CrowdHandler integrates easily with various platforms and offers flexible, transparent pricing, including a free tier.
How much does CrowdHandler cost?
CrowdHandler's pricing includes a free Lite plan, and paid plans starting at €185/month for Starter, €770/month for Standard, €1,455/month for Plus, €3,110/month for Professional, and €5,440/month for Enterprise. Custom plans are also available. Is CrowdHandler worth it? A free trial and free plan help you decide.
Is CrowdHandler customer service good?
CrowdHandler's customer service is consistently praised in reviews. Users highlight the quick, helpful, and responsive support, especially during setup and high-traffic events. The support team is proactive, often checking in to ensure smooth operation.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.