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Queue-it description
Queue-it is a cloud-based software that helps businesses manage online traffic during high-demand events like sales and registrations. It places visitors in a virtual waiting room to prevent website crashes and provides a fair and smooth user experience. Queue-it integrates easily with existing technology and helps businesses protect against bots and abuse. Major brands like Ticketmaster and the North Face trust Queue-it to manage their busiest days.
Who is Queue-it best for
Queue-it is a virtual waiting room solution that prevents website crashes during high-traffic events. Businesses selling limited-edition products or running time-sensitive sales rely on Queue-it to manage online traffic and provide a fair user experience. Users praise its easy setup and effective crash prevention, but some report inaccurate wait times and integration challenges.
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Ideal for small, medium, and enterprise businesses managing high-traffic online events.
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Best for B2C businesses with high-traffic e-commerce websites, especially those with limited-edition products or time-sensitive sales.
Queue-it features
| Supported Queue-it prevents website crashes during peak demand by managing traffic flow. |
| Supported Queue-it effectively mitigates bot traffic, ensuring a secure online experience for real users. |
| Supported Queue-it integrates seamlessly with existing systems using various connectors and APIs. |
| Supported Queue-it provides a virtual waiting room to manage traffic surges and prevent website crashes during high-demand events. |
| Supported Queue-it offers extensive customization options for waiting room design, including branding and UX enhancements. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Queue-it reviews
We've summarised 176 Queue-it reviews (Queue-it TrustPilot reviews and Queue-it G2 reviews) and summarised the main points below.
- Easy setup and 'set it and forget it' nature for managing online sales.
- Excellent and responsive customer support, always willing to help.
- Prevents website crashes during high-traffic events, ensuring stability.
- Provides a fair and transparent waiting room experience for users.
- Real-time dashboard with useful analytics and monitoring capabilities.
- Limited customization options, especially on cheaper plans.
- Inaccurate wait time estimates, often increasing unexpectedly.
- Users frequently get 'rejected' from the queue after waiting.
- Integration issues with platforms like Cloudflare, breaking some features.
- Client-side integration is not robust, and server-side isn't always feasible with page caching.
Queue-it pricing
The commentary is based on 13 reviews from Queue-it G2 reviews and Queue-it TrustPilot reviews.
Queue-it's pricing is generally considered reasonable for its value, especially for high-stakes events. However, some users find it expensive for smaller projects or occasional use, with subscription plans lacking flexibility. Despite the cost, many consider it worthwhile for its reliability and performance.
Users sentiment
See the Queue-it pricing page.
Queue-it alternatives
CrowdHandlerHas a free tier and more transparent pricing. Positively reviewed for customer support and ease of use. Growing faster than Queue-it. Good Queue-it alternative for WordPress users.Read more
CalendarHeroBetter for scheduling meetings and automating related tasks. A Queue-it competitor, CalendarHero helps streamline bookings and integrates with various business apps. It has a free plan, unlike Queue-it. However, CalendarHero is growing slower than Queue-it.Read more
CalendlyBetter for scheduling meetings and appointments. Not designed for managing high-traffic queues or preventing website crashes.Read more
WebinarKitBetter for sales funnels and automated evergreen webinars. Easier to use, but has a less clear pricing structure with multiple upsells. A Queue-it competitor focused on marketing and advertising for small to medium businesses.Read more
NetFUNNELBetter for finance, banking, insurance, and education. A good Queue-it competitor for larger businesses.Read more
Microsoft OutlookBetter for managing emails, calendars, contacts, and tasks. Broader industry applicability. Has more momentum in website traffic growth.Read more
Queue-it FAQ
What is Queue-it and what does Queue-it do?
Queue-it is a cloud-based virtual waiting room software that prevents website crashes during high-traffic events. It manages online traffic flow, ensuring fair access and a positive user experience while protecting against bots. Trusted by major brands, Queue-it integrates easily with existing technology.
How does Queue-it integrate with other tools?
Queue-it integrates seamlessly with existing systems through various APIs and connectors. It's compatible with popular platforms, though some users have reported integration issues with specific tools like Cloudflare. Client-side integration is common, but server-side options are available.
What the main competitors of Queue-it?
Alternatives to Queue-it include CrowdHandler, a virtual waiting room software for managing high-traffic events. Other competitors offering online scheduling and appointment management are Calendly, CalendarHero, and Microsoft Outlook.
Is Queue-it legit?
Queue-it is a legitimate cloud-based queuing software trusted by major brands like Ticketmaster. It helps manage online traffic surges, ensuring a smooth user experience, and offers bot mitigation. However, some users report inaccurate wait times and integration challenges.
How much does Queue-it cost?
Queue-it does not publicly disclose pricing information. Contact their sales team for a customized quote based on your specific needs and expected traffic volume.
Is Queue-it customer service good?
Queue-it's customer service receives positive feedback, with users highlighting the helpful, responsive, and knowledgeable support team. However, some users mention difficulty navigating the platform and inconsistent support experiences depending on the representative.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.